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Customer Communications Lead

Bayer11 days ago
Hybrid
Senior Level

Top Benefits

Competitive compensation and rewards package
Collaborative, diverse and inclusive culture
Career development and global opportunities

About the role

At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.

Customer Communications Lead

The Customer Communications Lead strives to:

  • have customers choose Bayer as their preferred provider for their operation;
  • enable customer facing teams to run their local business for the benefit of customers and Bayer; and
  • improve Bayer’s customer experience and maximize awareness, engagement and the value of the Bayer brand while optimizing ROI through impactful campaigns.

Bayer is committed to a flexible hybrid working environment. This is a permanent position in Canada, preferably based out of Guelph, Ontario.

What you will do:

  • Lead the development and implementation of communication strategies that enhance awareness, consideration, demand and loyalty for key brands and the overall Bayer portfolio using a mix of communication mediums
  • Co-create with cross functional stakeholders including the Canadian Marketing Community as well as Product Teams, Market Development, Legal and Regulatory. The goal being to raise alignment and increase the impact of broad foundational components and localized flexible tactics that ensure customer relevance and maximize impact and efficiency
  • Reinforce the Bayer brand experience striving for stakeholders to uphold brand standards and consistency
  • Guide internal and external stakeholders as well as agency resources to ensure positioning is consistent with enterprise, brand and marketing objectives
  • Lead development of prioritized support materials, advertising and sponsorships
  • Lead development of campaigns that enhance the launch of new products and accelerate the growth of prioritized existing brands/solutions
  • Lead content creation that supports prioritized customer facing activities. This can include major field tours, tradeshows, customer events and other customer focused requirements at the Unit level
  • Manage communication plans to deliver on-time and within defined budgets while optimizing ROI
  • Through digital means, actively seek efficient and impactful ways to connect with customers both broadly (mass) and targeted

Who you are:

  • B.A./B.S. in Agriculture, Marketing, Communications, or Business, with a minimum of 5 years of aligned experience
  • Thorough understanding of communications, direct marketing and technical understanding of Bayer’s complete portfolio
  • Strong knowledge of the grower customer in Canada
  • Effective organizational, project management and time management abilities
  • Able to prioritize effectively and have strong attention to detail
  • Ability to work effectively in cross-functional teams while supporting multiple priorities and deadlines
  • Commitment to co-creation, collaboration and teamwork
  • Possess a valid Canadian driver’s license

Desired

  • Fluent in English and French considered an asset.

What we offer:

  • Competitive compensation and rewards package
  • Collaborative, diverse and inclusive culture
  • Career development and global opportunities
  • Work-life flexibility programs such as flex hours, employee discounts, volunteer days, wellness, and other employee offerings

Bayer is committed to fostering, cultivating and preserving a culture of Inclusion and Diversity. We embrace and encourage our employees’ differences and believe that our people are our most valuable asset. The collective sum of individual life experiences, knowledge, innovation, self-expression, unique capabilities that our employees invest in their work represents our culture, reputation, and Bayer’s values and purpose.

All referral candidates must first be submitted via our internal referral system by a current Bayer employee in order to participate in the referral program. Once a Bayer employee has successfully referred you in our system, you will receive an automated email with instructions on how to complete your application.

This posting will be available for application until July 9, 2025.

Bayer welcomes and encourages applications from people with disabilities. Candidates participating in our selection process requiring accommodation due to adisability or medical need are encouraged to notify the Bayer representative that they will be meeting with to ensure appropriate arrangements can be made.

Location:

Canada : Ontario : Guelph

Division:

Crop Science

Reference Code:

848723

About Bayer

Chemical Manufacturing
10,000+

Bayer is a global enterprise with core competencies in the life science fields of healthcare and nutrition. We design our products and services to serve the most essential human needs of health and nutrition. At the same time, we strive to address some of the world’s biggest challenges presented by a growing and aging global population. At Bayer, we’re committed to driving sustainable development and generate a positive impact with our businesses. Through the power of science, we’re pioneering new possibilities that advance life for all of us. That means reimagining how we care for ourselves and one another by empowering everyday health, improving approaches to patient care, and finding better ways to nourish our communities around the world.

Data Privacy Statement & Imprint: https://www.bayer.com/en/glob-li-bayer-en-dps-imprint.aspx