Performance Officer (YYC)
About the role
The Canadian Air Transport Security Authority (CATSA) has 1 (one) exciting fixed-term opportunity up to March 31, 2028 within the Operations branch at the Calgary International Airport (YYC).
This position represents an opportunity for career-driven individuals seeking a position within an organization that inspires growth and promotes excellence to make a difference and contribute to CATSA’s unique culture as it strives to excel in air transport security.
Why is CATSA a great fit for you?
CATSA is world leader in aviation security and screening with a mandate to protect the public. A Crown corporation, it features a mix of public service and private sector diverse backgrounds in which is reflective of the varied background of its employees. CATSA encourages innovation and creativity and offers a healthy and diverse workplace where employees work in an environment where they can be their true selves and feel energized and proud.
If you are a motivated professional seeking a position within a multifunctional and collaborative environment and you are looking for the next great adventure, CATSA is the place for you!
Summary of responsibilities:
The Performance Officer is responsible for observing, recording and reporting on Screening Contractor (SC) operational performance at the assigned airport, and various other designated airports, in accordance with all applicable policies, procedures and directives. The Performance Officer performs all other duties and responsibilities related to the position as required.
What you need to succeed
To qualify for the position, you must have:
- Post-secondary education as related to the position.
- A minimum of two (2) years of experience conducting inspections or monitoring in a highly regulated environment where compliance to operating standards and procedures is critical.
- A minimum of one (1) year of experience writing reports and giving recommendations to management.
This position is best suited to individuals with the following skills and abilities:
- Very high attention to details and sense of urgency.
- Ability to exercise good judgment in a fair, objective and consistent manner.
- Ability to monitor multiple and diverse activities and to report findings and observations accurately.
- Effective communication skills, both written and verbal.
- Organized, critical thinker, self-disciplined, and results-oriented.
- Able to function well in a highly structured environment.
- Ability to liaise effectively with various audiences.
- Ability to analyze and provide recommendations.
- Ability to work both independently and in a team with little direct supervision.
- Ability to work under pressure and tight deadlines.
Valuable skills include:
- Experience working in the aviation and/or security sectors.
- Ability to use a variety of software applications such as Word, Excel, PowerPoint and mobile devices.
- Experience working in customer service and/or quality assurance and performance measurement.
- Exposure to unionized work environments.
- Knowledge of the aviation industry and the related regulatory and security issues.
- Knowledge of CATSA's mandate and priorities, as well as an awareness of relevant legislation impacting CATSA.
Specific work requirements:
- Ability to work overtime as required
- Ability to travel as required
- Ability to obtain and maintain a Secret security clearance
How to apply:
If you feel you are the ideal candidate for this position, please submit your application before August 28, 2025 by 11:59pm EST.
Additional information:
- Please note that candidates that meet all the position requirements, including the language profile, will be given first consideration however, we invite all interested candidates to submit their applications;
- While we appreciate all the candidates’ interest, only those being considered in the process will be contacted;
- CATSA will use this opportunity to establish a candidate pool that may be used to staff permanent or fixed-term positions with similar responsibilities and qualifications;
Our commitment to Diversity, Equity and Inclusion
As an employer committed to a fostering a diverse and inclusive workforce that reflects the public we serve, we encourage candidates in designated groups - women, visible minorities, Aboriginal persons and persons with disabilities - to apply and self-declare by answering the questions on the online application form.
CATSA is committed to fostering an inclusive recruitment process and work environment. Accommodations are available at every stage of the hiring process and may include pre-interview information, modified interview formats, accessible settings, adaptive technologies, additional time, and more. These measures are designed to remove barriers and ensure a fair assessment, allowing candidates to fully demonstrate their skills and qualifications.
Candidates who require accommodations that prevent them from applying online should communicate via HumanResources-RessourcesHumaines@catsa.gc.ca or 1-833-339-1021 (TTY) prior to the closing date.
Taleo ID:
2361
Language Requirements:
English Essential
Job category:
Operations
Hiring Pay Range:
$62,889 - $78,610
Staffing Method:
Fixed-Term Vacancy
of openings:
1
Position reports to:
Calgary
Posting Date:
28/07/2025
Working Location:
Calgary
Application Deadline:
18/08/2025
Working Location Category:
On-Site
About Canadian Air Transport Security Authority (CATSA)
The Canadian Air Transport Security Authority (CATSA) is a Crown corporation responsible for securing specific elements of the air transportation system – from passenger and baggage screening to screening airport workers.
CATSA is mandated with protecting the public through effective and efficient screening of air travelers and their baggage. Our goal is to provide a professional, effective and consistent level of security service across the country, at or above the standards set by Transport Canada
Performance Officer (YYC)
About the role
The Canadian Air Transport Security Authority (CATSA) has 1 (one) exciting fixed-term opportunity up to March 31, 2028 within the Operations branch at the Calgary International Airport (YYC).
This position represents an opportunity for career-driven individuals seeking a position within an organization that inspires growth and promotes excellence to make a difference and contribute to CATSA’s unique culture as it strives to excel in air transport security.
Why is CATSA a great fit for you?
CATSA is world leader in aviation security and screening with a mandate to protect the public. A Crown corporation, it features a mix of public service and private sector diverse backgrounds in which is reflective of the varied background of its employees. CATSA encourages innovation and creativity and offers a healthy and diverse workplace where employees work in an environment where they can be their true selves and feel energized and proud.
If you are a motivated professional seeking a position within a multifunctional and collaborative environment and you are looking for the next great adventure, CATSA is the place for you!
Summary of responsibilities:
The Performance Officer is responsible for observing, recording and reporting on Screening Contractor (SC) operational performance at the assigned airport, and various other designated airports, in accordance with all applicable policies, procedures and directives. The Performance Officer performs all other duties and responsibilities related to the position as required.
What you need to succeed
To qualify for the position, you must have:
- Post-secondary education as related to the position.
- A minimum of two (2) years of experience conducting inspections or monitoring in a highly regulated environment where compliance to operating standards and procedures is critical.
- A minimum of one (1) year of experience writing reports and giving recommendations to management.
This position is best suited to individuals with the following skills and abilities:
- Very high attention to details and sense of urgency.
- Ability to exercise good judgment in a fair, objective and consistent manner.
- Ability to monitor multiple and diverse activities and to report findings and observations accurately.
- Effective communication skills, both written and verbal.
- Organized, critical thinker, self-disciplined, and results-oriented.
- Able to function well in a highly structured environment.
- Ability to liaise effectively with various audiences.
- Ability to analyze and provide recommendations.
- Ability to work both independently and in a team with little direct supervision.
- Ability to work under pressure and tight deadlines.
Valuable skills include:
- Experience working in the aviation and/or security sectors.
- Ability to use a variety of software applications such as Word, Excel, PowerPoint and mobile devices.
- Experience working in customer service and/or quality assurance and performance measurement.
- Exposure to unionized work environments.
- Knowledge of the aviation industry and the related regulatory and security issues.
- Knowledge of CATSA's mandate and priorities, as well as an awareness of relevant legislation impacting CATSA.
Specific work requirements:
- Ability to work overtime as required
- Ability to travel as required
- Ability to obtain and maintain a Secret security clearance
How to apply:
If you feel you are the ideal candidate for this position, please submit your application before August 28, 2025 by 11:59pm EST.
Additional information:
- Please note that candidates that meet all the position requirements, including the language profile, will be given first consideration however, we invite all interested candidates to submit their applications;
- While we appreciate all the candidates’ interest, only those being considered in the process will be contacted;
- CATSA will use this opportunity to establish a candidate pool that may be used to staff permanent or fixed-term positions with similar responsibilities and qualifications;
Our commitment to Diversity, Equity and Inclusion
As an employer committed to a fostering a diverse and inclusive workforce that reflects the public we serve, we encourage candidates in designated groups - women, visible minorities, Aboriginal persons and persons with disabilities - to apply and self-declare by answering the questions on the online application form.
CATSA is committed to fostering an inclusive recruitment process and work environment. Accommodations are available at every stage of the hiring process and may include pre-interview information, modified interview formats, accessible settings, adaptive technologies, additional time, and more. These measures are designed to remove barriers and ensure a fair assessment, allowing candidates to fully demonstrate their skills and qualifications.
Candidates who require accommodations that prevent them from applying online should communicate via HumanResources-RessourcesHumaines@catsa.gc.ca or 1-833-339-1021 (TTY) prior to the closing date.
Taleo ID:
2361
Language Requirements:
English Essential
Job category:
Operations
Hiring Pay Range:
$62,889 - $78,610
Staffing Method:
Fixed-Term Vacancy
of openings:
1
Position reports to:
Calgary
Posting Date:
28/07/2025
Working Location:
Calgary
Application Deadline:
18/08/2025
Working Location Category:
On-Site
About Canadian Air Transport Security Authority (CATSA)
The Canadian Air Transport Security Authority (CATSA) is a Crown corporation responsible for securing specific elements of the air transportation system – from passenger and baggage screening to screening airport workers.
CATSA is mandated with protecting the public through effective and efficient screening of air travelers and their baggage. Our goal is to provide a professional, effective and consistent level of security service across the country, at or above the standards set by Transport Canada