Job Summary The Business Analyst leads key activities including eliciting, analyzing, validating and documenting business, organizational, and/or Information Technology (IT) operational requirements, and related business rules to determine best solutions to client business needs, plans, and objectives. The functions a Business Analyst may be expected to perform include (but are not limited to):

• Work closely with the Project Manager/Product Owner to define and execute agreed upon Business Analyst deliverables and scope for assigned projects.
• Conduct business analysis and research to determine the integration of the evolving business requirements that will fulfill user needs and increase the efficiency and efficacy of the programs, including:

• Liaise with business users and technology clients to facilitate the development of the business requirements into solutions.
• Organize and facilitate requirements gathering sessions with project stakeholders, team members, and end users.
• Develop business requirements documentation in various standardized artefacts.
• Conduct requirements review walkthrough sessions.

• Develop and establish partnerships with lines of business in order to become fully knowledgeable with their business support systems, issues and processes, including:

• Identify current and future needs and developing business plans and strategies for their implementation.
• Work closely with clients and project stakeholders to collaborate on the best solution(s) to meet the client business needs.
• Determine the feasibility of business requirements and alignment to business needs.

• Conduct research, analysis of new business solutions for possible client use by evaluating new products for their potential to address business requirements, keeping up with current trends, participating in information sessions / seminars, and meeting with manufacturers and service providers.

Education

• Undergraduate degree and four (4) years of experience*, or
• College diploma and six (6) years of experience*, or
• High school diploma and seven (7) years of experience*.

The Undergraduate degree/College Diploma must be obtained from an accredited learning institution recognized in Canada. If you completed a program outside of Canada you will be required to obtain proof of a Canadian equivalency at your expense from an accredited learning institution recognized in Canada.

Experience

• * Experience performing business analysis functions for IT related products, solutions or services.

Candidates Must Also Possess

• Four (4) years of experience working on projects in an Information Management (IM)/Information Technology (IT) environment with technical and non-technical stakeholders in which they were analyzing requirements, liaising with business and technical stakeholders, leading requirement elicitation working sessions, and developing and presenting recommendations/solutions to business partners and senior management.
• Four (4) years of experience gathering requirements for projects.
• Two (2) years of experience with providing presentations to managers and/or senior Executives.
• Four (4) years of experience in the review, development, and application of business process models such as use cases, process maps, and workflow diagrams.
• Four (4) years of experience with BABOK methodology.
• Two (2) years of experience preparing written communications for technical and non-technical stakeholders at various levels.

Assets An asset qualification is a qualification which can enhance the ability to perform the work based on current and future business requirements, but which is not strictly required. Assets can help determine right fit in certain circumstances.

• Valid IIBA (International Institute of Business Analysis) Certification.
• Experience working with the Software Development Lifecycle (SDLC).
• xperience providing analysis, advice, and recommendations related to the implementation of new technologies or applications.
• Experience working with BPMN methodology.
• Experience working with Agile methodology.

Competencies

• Organizational/Multi-tasking Skills
• Adaptability/Flexibility
• Analytical Skills
• Communication
• Initiative

Refer to the Competencies Catalogue for definitions.

Conditions of Employment

• The need to travel

Allowances

• IT Market Modifier designated positions; therefore successful candidates may be eligible to the IT Market Modifier.

Notes While we continue to explore opportunities for flexible work arrangements, the majority of work in our organization must be done in the office and cannot be performed at home.

If you need accommodations during the recruitment process, please mention it to the HR representative.

Gaps have been identified among persons with disabilities, visible minorities, and women for this position. You are invited to voluntary self-declare if you belong to any of these groups in your cover letter as it may be considered in the selection process.

Official Language (OL) Proficiency Bilingual Imperative (BI) Positions : If a position is identified as imperative, the employee being appointed to the position must meet the language requirements of the position, as demonstrated by valid second language evaluation (SLE) results, at the time of appointment. Second language evaluations will be offered to candidates.

Bilingual Non-Imperative (BNI) Positions : If a position is identified as non-imperative, the employee who is appointed to the position and who does not meet the linguistic profile of the position upon appointment, is considered to be “conditionally appointed” to a bilingual position. In this situation, the employee must meet the language requirements of the position within two years of the appointment date.

ASSESSMENT PROCESS Written Exam A written exam will be administered and will serve to evaluate candidates’ analytical skills and written communication skills, and their knowledge in Business Analysis. The written exam is pass or fail. Successful candidates will be invited to a competency-based interview.

Competency Based Interview The Competency Based Interview will assess candidates’ experience, knowledge, and the competencies listed in the section above.

Reference Checks Reference checks may be conducted as part of the assessment process.

How To Apply

• Clearly demonstrate in your resume and cover letter how you meet each Education and Experience criteria.

• Provide concrete examples which illustrate how you meet each Experience criteria.
• Include where, when and how each Experience criteria were acquired.
• For your education, please indicate the name of the institution attended and specify the diploma or degree obtained.

• Print and save a copy of the tabloid for reference or preparation.
• Make yourself available for the Career Opportunity process (assessment and interview) or withdraw from the selection process.

Failure to provide the required information will result in the screening out of your application. Applicants will be advised of the status of their candidacy

You are invited to visit Canada.ca for tips on how to submit a powerful application: www.canada.ca/en/security-intelligence-service/corporate/csis-jobs/how-to-submit-a-powerful-application

Reference Links

• Salary Grade Breakdown

Security Requirements Candidates must be eligible to receive an Enhanced Top Secret security clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense. Drug use is an important factor considered in your reliability and suitability assessment during the selection process. Therefore it is important not to use any illegal drugs from the time you submit your application.

Others Important Applicants must clearly demonstrate in their application how they meet each Education and Experience criteria. Failure to do so will result in the applicant being screened out of the career opportunity.

CSIS is a separate employer and is not subject to the Public Service Employment Act (PSEA) . CSIS has its own classification, compensation system, and a different staffing regime. As such, we use a different staffing process and terminology.

CSIS is committed to building a workforce that is truly representative of the Canadians it serves by cultivating a diverse and inclusive workplace environment. This will be achieved by increasing employment equity group representation (including persons with disabilities, visible minorities, Indigenous peoples, and women) at all levels within the organization through hiring and talent management practices. We will also ensure that appropriate accommodations are made (e.g., specialized equipment, changes to physical workspace) to provide employment opportunities for all qualified candidates. In support of achieving a greater, diverse and skilled workforce, we strongly encourage those individuals who belong to one or more of the employment equity groups to self-identify when applying.

Should you require accommodation in relation to a disability, please tell us at the beginning of the selection process. This information will be kept confidential.

CSIS Offices in Canada are located on various ancestral and traditional lands. In the spirit of reconciliation, we acknowledge all Indigenous People across Canada and their connection to these lands.

The personal information provided in your application is protected under the Privacy Act and will be held in Personal Information Bank SIS/P-PU-025.

We thank all applicants for their interest in CSIS. However, only those who are selected for further consideration will be contacted. Apply Now

Page details Date Modified 2025-07-15