Who We Are

Join Fresh Prep — a dynamic leader revolutionizing how Canadians experience food through sustainable meal kit delivery. As one of Canada's fastest-growing companies and a certified B Corporation, we're committed to making it easier for people to eat well and live better.

We're proud to be recognized as a workplace where innovation meets impact. Our numerous accolades - including BC's Top Employers 2025, placement on The Globe and Mail's prestigious Canada's Top Growing Companies list and recognition as one of Deloitte’s Best Managed Companies - reflect our commitment to excellence in both customer experience and employee satisfaction. Our collaborative culture brings together passionate food lovers, sustainability champions, and tech innovators who are reshaping the future of food delivery.

Who You Are

• Self Starter. You are comfortable owning a task from start to finish and you take the initiative to make continuous process improvements. You observe strict deadlines and hold yourself accountable for your deliverables.
• Strong Communicator. Your verbal and written communication skills allow you to get results across easily and quickly, in a friendly and professional manner.
• Adaptable. You thrive in a changing environment and are able to pivot direction easily.
• Open. You are open to constructive feedback, but aren’t afraid to let your opinions be known. You approach the problem at hand from a strategic and empathetic point of view.

What You'll Be Doing

On-Site Event Management

• Manage Downtown Toronto onsite activation and work closely with onsite partners.
• Manage team of field ambassadors to drive trials, leads and customer acquisition in areas we deliver to in Ontario (Toronto, Ottawa, Mississauga and more)
• Be the go-to person for customer service needs and leader.
• Manage inventory of swag, samples, printed materials, etc.
• Work with the Experiential Marketing Manager to collaborate on new and existing opportunities within the space.
• Shift touchbases and reporting

Ambassador Team

• Help train a team of brand ambassadors, actively coach, lead, and manage the team for reliability and best-in-class experience.
• Manage the brand ambassador schedule and ensure activation is properly staffed.
• Assist with brand ambassador hourly monitoring and reporting, training materials and invoices.

Partnerships

• Work with our Experiential Marketing Manager to form strategic partnerships with potential opportunities that might arise.
• Create a systematic, process-driven approach to easy flow of activation
• Works cross functionally to turn opportunities into sales and sign ups to hit targets

Other in-scope duties:

• Meet or exceed agreed sales and acquisition targets through activations
• Stay up-to-date on Fresh Prep’s product and service offerings
• Use knowledge of the market and competitors to identify and develop the company’s unique selling propositions and differentiators
• Track and record activity on accounts and ensuring that data is accurately entered and managed within the company’s sales management system
• Handle client objections by clarifying information, emphasizing benefits, and working through differences to a positive conclusion

What We Are Looking For

The Downtown Team Lead under the direction of the Experiential Marketing Manager, is responsible for building relationships to drive customer acquisitions and revenue. The Downtown Team Lead works cross functionally to turn opportunities into sales and sign ups to meet or exceed business objectives. This is a two-month hourly contract position with 40 hours per week mostly spent in-market executing on activations.

• Excellent organizational, strategic, planning, and implementation skills
• Ability to create realistic schedules and meet deadlines
• Excellent interpersonal, communication, and relationship management skills
• Excellent attention to detail and a high degree of accuracy
• High level of integrity, confidentially, and accountability
• Ability to respond appropriately in high-pressure situations with a calm and steady demeanor

What You Can Expect

• $30/hour + bonus
• Two (2) month contract from September to October (with possible extension based on business needs)
• 30 - 40 hours a week
• Weekends and evenings, as required depending on event schedules
• G Drivers License Required with access to a vehicle (some exceptions)
• An energetic, inclusive workplace where your voice matters and your contributions drive real impact
• Exclusive food perks that let you experience our amazing products
• The opportunity to be part of a certified B-Corporation making a tangible difference in sustainable food systems

Fresh Prep is an Equal Opportunity Employer (EOE) and prohibits discrimination of any kind. We value diversity at our company and at all job levels our goal is to be diverse, inclusive and representative of the communities we operate in. We endeavour to recruit, develop and retain the best talent from a diverse candidate pool and truly believe that diversity, equity and inclusion among our team members is vital to our success as a company. We trust that in applying for a role with us you value this as well!

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don’t necessarily meet every single point on the job description, please still get in touch. We’d love to have a chat and see if you could be a great fit.

At Fresh Prep, we work with a variety of ingredients, including common allergens like peanuts, tree nuts, and dairy. Whether you're in one of our corporate functions or within the production facility, you may be exposed to these ingredients. If you have concerns—especially around allergens or meat—please let us know during the hiring process.