Top Benefits
About the role
Who you are
- You’re a product leader who enjoys solving complex problems and navigating uncertainty
- You think strategically and can set a clear vision that inspires others
- You are passionate about using technology to create personalized communication experiences that benefit both diners and restaurants
- You share your knowledge willingly, helping others grow and lifting the whole team’s capabilities
- You work well independently and with others, stay focused on meaningful impact, and value diverse perspectives
- 10 years of proven experience leading product management efforts, preferably with background in CRM, marketing technology, or customer engagement
- Comfortable setting and evolving a product vision for a complex area
- Skilled in working with cross-functional teams to deliver results
- Curious about data and able to use it to guide decisions
- Passionate about mentoring and supporting others
- Familiarity with agile or iterative development methods
- Interest in the hospitality space is a plus but not required
What the job involves
- We are looking for a Principal Product Manager to lead the strategy and development of our CRM and Guest Engagement product! This team focuses on enabling restaurants to build strong and lasting relationships with their guests
- As a Principal Product Manager, you’ll guide the long-term roadmap for this important and evolving area, collaborating with diverse teams across the company to deliver effective engagement solutions
- Define the long-term vision, strategy, and roadmap for the CRM and Guest Engagement products
- Explore new opportunities for communication products that expand how we connect restaurants and customers
- Partner with marketing and customer teams to ensure successful adoption of your products
- Work across teams (Product, Engineering, Design, Marketing) for alignment and execution
- Drive important, cross-team projects that lead to meaningful improvements for customers and business results
- Set clear goals and follow through, even when details are unclear or change often
- Balance scope and resources thoughtfully with your collaborators
- Take ownership when challenges arise, guiding teams and leaders toward success
- Lead your product area fully and adapt plans as needed while bringing others along
- Support the growth of product managers by sharing your experiences and feedback
- Help identify and bring new talent into the team
- Communicate clearly and effectively with anyone, from engineers to executives
- While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters
Benefits
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
About OpenTable
OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), has been proudly serving restaurants for over 25 years—resulting in a network of over 55,000 restaurants, bars, and wineries around the world.
From "Where should we eat?" to "Your table is ready," OpenTable is the bridge between restaurants and diners.
For restaurants, OpenTable is an all-in-one solution that helps streamline FOH and BOH operations, puts them in front of new guests, and backs it all up with 24/7 customer support in 240 languages. Plus, OpenTable is integrated with hundreds of technology partners to help restaurants run seamlessly. All so restaurants can focus on what they do best: providing amazing hospitality and food.
For diners, it's the easiest way to discover new restaurants with personalized recommendations, data-backed lists, curated guides and more, and manage all your reservations through an intuitive app. After all, dining out is better when it runs smoothly on both sides of the table.
Top Benefits
About the role
Who you are
- You’re a product leader who enjoys solving complex problems and navigating uncertainty
- You think strategically and can set a clear vision that inspires others
- You are passionate about using technology to create personalized communication experiences that benefit both diners and restaurants
- You share your knowledge willingly, helping others grow and lifting the whole team’s capabilities
- You work well independently and with others, stay focused on meaningful impact, and value diverse perspectives
- 10 years of proven experience leading product management efforts, preferably with background in CRM, marketing technology, or customer engagement
- Comfortable setting and evolving a product vision for a complex area
- Skilled in working with cross-functional teams to deliver results
- Curious about data and able to use it to guide decisions
- Passionate about mentoring and supporting others
- Familiarity with agile or iterative development methods
- Interest in the hospitality space is a plus but not required
What the job involves
- We are looking for a Principal Product Manager to lead the strategy and development of our CRM and Guest Engagement product! This team focuses on enabling restaurants to build strong and lasting relationships with their guests
- As a Principal Product Manager, you’ll guide the long-term roadmap for this important and evolving area, collaborating with diverse teams across the company to deliver effective engagement solutions
- Define the long-term vision, strategy, and roadmap for the CRM and Guest Engagement products
- Explore new opportunities for communication products that expand how we connect restaurants and customers
- Partner with marketing and customer teams to ensure successful adoption of your products
- Work across teams (Product, Engineering, Design, Marketing) for alignment and execution
- Drive important, cross-team projects that lead to meaningful improvements for customers and business results
- Set clear goals and follow through, even when details are unclear or change often
- Balance scope and resources thoughtfully with your collaborators
- Take ownership when challenges arise, guiding teams and leaders toward success
- Lead your product area fully and adapt plans as needed while bringing others along
- Support the growth of product managers by sharing your experiences and feedback
- Help identify and bring new talent into the team
- Communicate clearly and effectively with anyone, from engineers to executives
- While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters
Benefits
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
About OpenTable
OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), has been proudly serving restaurants for over 25 years—resulting in a network of over 55,000 restaurants, bars, and wineries around the world.
From "Where should we eat?" to "Your table is ready," OpenTable is the bridge between restaurants and diners.
For restaurants, OpenTable is an all-in-one solution that helps streamline FOH and BOH operations, puts them in front of new guests, and backs it all up with 24/7 customer support in 240 languages. Plus, OpenTable is integrated with hundreds of technology partners to help restaurants run seamlessly. All so restaurants can focus on what they do best: providing amazing hospitality and food.
For diners, it's the easiest way to discover new restaurants with personalized recommendations, data-backed lists, curated guides and more, and manage all your reservations through an intuitive app. After all, dining out is better when it runs smoothly on both sides of the table.