West Neighbourhood House, formerly known as St. Christopher House, is a multi-service, neighbourhood-
based agency that has served the diverse communities of downtown west Toronto since 1912. The central

purpose of West Neighbourhood House is to enable less-advantaged individuals, families, and groups in the

community to gain greater control over their lives and community.

The Adult Day Program is a community day program for frail, elderly and individuals with Alzheimer

disease or related disorders.

The Program Aide will work collaboratively with the Adult Day Services Care Team to provide direct care

support and facilitate access to virtual care from participants’ homes.

West Neighbourhood House is actively seeking qualified applications from Indigenous, Black
and People of Colour, people with disabilities, women and people of all sexual orientations
and gender identities/expressions. Applicants with lived experience as a participant of West
Neighbourhood House programs, or related programming from similar organizations, are
also strongly encouraged to apply.

West Neighbourhood House will provide accommodation throughout the recruitment &
selection process to applicants with disabilities. During any stage of the recruitment
process, please indicate the nature of any accommodation(s) you may require. Any
information received relating to accommodation measures will be addressed confidentially.

Responsibilities:

• Assist with activities of daily living; hands-on personal care as such as dressing, toileting,

grooming/hygiene, preparing meals, adhering to dietary restrictions, medication reminders as needed.

• Facilitate access to virtual care, recreational and socializationactivities from client’s homes.

• Engage, encourage, assist clients with activities that meet individual and group needs.

• Attend to clients and/or their caregivers by providing support and respite; monitoring the in-home

environment, their mental/physical health and their self-care capacity.

• Accompany clients to and from their homes for outings and/or other activities.

• Other duties as assigned.

Qualifications:

• Personal Support Worker (PSW) Certification from an accredited institution or demonstrated experience

in community support services/working with older adults and individuals with special needs.

• Demonstrated knowledge, training and experience in working with individuals suffering from Dementia;

other forms of cognitive impairments as well as individuals who are frail, vulnerable or suffering social

isolation within-cultural community.

• Demonstrated knowledge, training and experience in working with responsive behaviours and crisis

intervention.

• Good interpersonal and verbal skills in order to interact with clients, their families and their caregivers,

and to provide support and empathy.

• Ability to work staggered shifts, including evenings and weekends.

• Knowledge of modern technology is required.

• Verbal fluency in a second language is an asset.

• Possession of a drivers licence an asset.

Status: Permanent Part Time (CUPE Local 3393 Bargaining Unit Position)

Start Date: ASAP
Hours: Up to 24 hours per week (rotating schedule including weekends)

Rate:$25.86 per hour (5% Vacation Pay, 6% In Lieu of Benefits, 12.5

Vacation Days, 3 Floater Days, Multi-Sector Pension Plan after 6

months)

Unit: Older Adult Centre
Immediate Supervisor: Program Manager, Adult Day Services

Posting Date: July 18, 2025

Closing Date: August 1, 2025

Note: All Adult Day Program employees are required to be fully

vaccinated as a condition of hire in accordance with the West
Neighbourhood House Covid-19 Vaccination Policy.

To apply, please send us a resume and a cover letter describing your understanding of adult
day programs and how these programs support people and their caregivers. Also describe
your understanding of the Program Aide role.

Please send your resume and cover letter clearly indicating “Program Aide, Adult Day
Services - Part Time” by 5:00 pm on the closing date to:

Hiring Committee

248 Ossington Ave.

Toronto, Ontario

M6J 3A2

jobs@westnh.org