Position Summary:

The Practice Facilitator plays a key role in implementing the Primary Care Transformation initiative by assisting clinic teams with improvement towards the pillars of the patient-centred medical home model. The role includes working with Primary Care Network (PCN) team members, physicians, and clinic staff to advance their work processes related to patient access, patient attachment, panel management, patient screening, chronic disease management, and care planning.

General Duties:

· Engage and develop relationships with primary health care teams and family physicians

· Facilitate awareness and understanding of the concept of the patient-centered medical home (PMH) and the associated PMH pillars related to team-based care, panel management, preventative care, and enhanced patient access

· Assist clinic teams to identify roles and develop work processes that improve efficiency and patient-centered care

· Support ongoing team meetings, reinforcing improvement concepts, objectives, and methods

· Assist with the identification and implementation of improvement projects

· Mentor and coach clinic staff to implement projects and/or new/redesigned processes

· Work with physicians and clinic staff to leverage EMR software and other documentation systems to support proactive patient care

· Act as a resource to clinics respecting EMR optimization including providing training on advanced features and promoting process standardization and efficiency

· Support clinic teams to gather data and report on process and outcome measures

Required Skills & Abilities:

· Effective verbal and written communication skills

· Excellent organizational and time management skills

· Facilitation, problem solving, decision making and conflict management skills

· Proficiency in using Microsoft Office applications

· Demonstrated aptitude with EMR or similar software application

· Ability to balance multiple competing priorities

· Ability to support change management and transformation initiatives

· Understanding of primary health care delivery organizations (including family physician practices) in Alberta

Required Qualifications:

· Undergraduate degree or a diploma in a related field of study, preferably a health discipline, is preferred.

· Valid driver’s license with access to a reliable vehicle for travel

To apply for this position, email your cover letter, resume and professional references. The Grande Prairie PCN thanks you for your interest in this position, however only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $29.43-$36.59 per hour

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• Monday to Friday

Experience:

• EMR: 3 years (preferred)
• working with family physicians/primary care teams: 2 years (preferred)

Work Location: In person