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Administrative Associate - Reception

Camrose, AB
CA$45,000 - CA$55,000/year
Mid Level

Top Benefits

3 weeks' vacation
14 wellness days
Company matching investment and savings programs

About the role

Truthfulness | Fairness | Value | Loyalty

At Western Financial Group, we take pride in being one of Canada's largest insurance brokers. Our strength lies in our incredible team of over 2,200 dedicated professionals, spread across 180+ locations nationwide. Together, we create a supportive and collaborative environment that has earned us the recognition of one of Forbes Canada’s Best Employers.

Discover a workplace where your well-being is a priority, and your contributions make a real difference. With competitive benefits, a strong community focus, and a commitment to work-life balance, Western is not just a place to work, it's a place to thrive!

Join our team and experience the Western difference – where caring for our customers, communities and team members is our passion!

Administrative Associate

Your success stems from your efficient support with daily clerical tasks and focuses on excellent customer service. You have the opportunity to be part of a collaborative and motivated team who all contribute to the achievement of business goals.

Here is what a typical day looks like

  • Answer incoming calls reception with efficiency and professionalism

  • Reconcile billing statements and payments

  • Accurate data entry on customer files

  • Complete weekly mailouts, approximately 250/week

  • Provide assistance in the coordination of functions and events

  • Continuous self-development, through industry and community involvement business

The value you bring

  • Intermediate typing speed and data entry skills

  • 1+ years in a fast-paced reception/switchboard role

  • Ability to identify and implement best practices for administrative tasks

  • Superior multi-tasking skills, in a deadline driven environment

  • Professional communication etiquette, both written and verbal

Hours: 35 hours/week

Location: Camrose, Alberta

Requisition #: 81873

Salary: $45,000 - $55,000

At Western, we prioritize the well-being of our employees and are committed to fostering an inclusive environment that values diversity within our communities. We strive to create a workplace that is accessible, equitable, and supportive, ensuring that all team members feel valued and can thrive in their roles. As an equal opportunity employer, we welcome applicants from all backgrounds, and we encourage individuals to apply even if their experience does not fully meet all the criteria listed.

If you need assistance or have questions about requesting reasonable accommodation, please feel free to reach out to us at any time during the hiring process by contacting our Talent Acquisition team at talent.acquisition@westernfg.ca or reviewing Careers Page on our website.

We value our employees and offer programs that enhance their lives. Eligible employees receive 3 weeks' vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits.

For over 20 years, community support has been integral to our culture through the Western Financial Group Communities Foundation**.**

About Western Financial Group

Insurance
1001-5000

Western Financial Group is a diversified insurance services company that is focused on creating security and has provided over one million Canadians the right protection for more than 100 years. Headquartered in High River, Alberta, Western provides personal and business insurance through 220 locations, its affiliates and a variety of connected channels, with an engaged team of approximately 2,100 people.

Day in and day out, the interactions of our people are rooted in four guiding principles: Truthfulness, Fairness, Value and Loyalty. For customers, that means honesty and accountability from your Western insurance experts; trust and loyalty; hard-earned knowledge of our business; and longstanding relationships with enduring value.

Western Financial Group is a subsidiary of Trimont Financial, a wholly-owned subsidiary of The Wawanesa Mutual Insurance Company.