Customer Service/Dispatch Representative
Top Benefits
About the role
Join Team Green! GFL Environmental is Hiring a Customer Service/Dispatch Representative – Edmonton, AB
Looking to grow your career with a company that supports your development and values your contributions? GFL Environmental is hiring a Customer Service Representative (CSR)/Dispatcher to join our Edmonton team!
As a CSR/Dispatcher, you’ll be the first point of contact for customers—helping schedule service, answer questions, solve problems, and ensure every interaction reflects our commitment to excellent service. In this role you will experience the full scope of what we do at GFL! From service to operations, you’ll be an integral part of the team!
Why Work With GFL?
- Opportunities to grow your career
- Supportive, team-first culture – we’re known as Team Green for a reason
- We give back to our communities through our Full Circle Project
What You’ll Do:
- Answer customer calls and emails professionally and promptly
- Schedule and update services as needed
- Support billing, contracts, and reporting
- Coordinate with operations, sales, and shop staff
- Handle account questions and resolve issues
- Enter data and maintain accurate records
- Assist with general office and sales support tasks
- Distribute, collect and review route sheets for proper days end data entry.
- Dispatch calls to routes based upon designated route and driver location.
What We’re Looking For:
- 1-2 years in a transportation, dispatch or customer service role.(Preferred)
- Great communication and organizational skills
- Comfortable using MS Outlook, Excel & Word
- Friendly, reliable, and detail-oriented
- Team player with a positive attitude
- Experience in waste or environmental services is a bonus
- Familiarity with Trux software is a plus
Ready to Join Team Green?
If you’re dependable, motivated, and enjoy helping people, we want to hear from you! Apply today and be part of a company committed to sustainability and growth—for you and our communities.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact**myworkdayrecruitment@gflenv.com
About GFL Environmental Inc.
GFL Environmental is the only major diversified environmental services company in North America offering services in solid waste management, liquid waste management and soil remediation.
Through a strategically located network of facilities across Canada the United States, GFL’s dedicated, professional team of employees provides local service to more than 4 million households under municipal contracts and to more than 135,000 industrial, commercial and institutional customers.
We offer an unparalleled commitment to customer service, reliability and efficiency and maintain an unwavering focus on safety and compliance with environmental and legislative requirements.
At GFL, we believe that by providing accessible, cost-effective environmental solutions we will encourage greater environmental responsibility and allow our customers and the communities we serve to be Green For Life.
GFL Environnement est la seule grande entreprise de services environnementaux diversifiés en Amérique du Nord offrant des services de gestion des déchets solides, de gestion des déchets liquides et d'assainissement des sols.
Grâce à un réseau stratégiquement situé au Canada et aux Etats-Unis, l'équipe professionnelle et dévouée d'employés de GFL offre un service local à plus de 4 millions de foyers sous contrat municipal et à plus de 135 000 clients industriels, commerciaux et institutionnels.
Nous offrons un engagement inégalé à l'égard du service à la clientèle, de la fiabilité et de l'efficacité, et nous mettons l'accent sur la sécurité et le respect des exigences environnementales et légales.
Chez GFL, nous croyons qu'en offrant des solutions environnementales accessibles et rentables, nous encouragerons une plus grande responsabilité environnementale et nous permettrons à nos clients et aux collectivités.
Customer Service/Dispatch Representative
Top Benefits
About the role
Join Team Green! GFL Environmental is Hiring a Customer Service/Dispatch Representative – Edmonton, AB
Looking to grow your career with a company that supports your development and values your contributions? GFL Environmental is hiring a Customer Service Representative (CSR)/Dispatcher to join our Edmonton team!
As a CSR/Dispatcher, you’ll be the first point of contact for customers—helping schedule service, answer questions, solve problems, and ensure every interaction reflects our commitment to excellent service. In this role you will experience the full scope of what we do at GFL! From service to operations, you’ll be an integral part of the team!
Why Work With GFL?
- Opportunities to grow your career
- Supportive, team-first culture – we’re known as Team Green for a reason
- We give back to our communities through our Full Circle Project
What You’ll Do:
- Answer customer calls and emails professionally and promptly
- Schedule and update services as needed
- Support billing, contracts, and reporting
- Coordinate with operations, sales, and shop staff
- Handle account questions and resolve issues
- Enter data and maintain accurate records
- Assist with general office and sales support tasks
- Distribute, collect and review route sheets for proper days end data entry.
- Dispatch calls to routes based upon designated route and driver location.
What We’re Looking For:
- 1-2 years in a transportation, dispatch or customer service role.(Preferred)
- Great communication and organizational skills
- Comfortable using MS Outlook, Excel & Word
- Friendly, reliable, and detail-oriented
- Team player with a positive attitude
- Experience in waste or environmental services is a bonus
- Familiarity with Trux software is a plus
Ready to Join Team Green?
If you’re dependable, motivated, and enjoy helping people, we want to hear from you! Apply today and be part of a company committed to sustainability and growth—for you and our communities.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact**myworkdayrecruitment@gflenv.com
About GFL Environmental Inc.
GFL Environmental is the only major diversified environmental services company in North America offering services in solid waste management, liquid waste management and soil remediation.
Through a strategically located network of facilities across Canada the United States, GFL’s dedicated, professional team of employees provides local service to more than 4 million households under municipal contracts and to more than 135,000 industrial, commercial and institutional customers.
We offer an unparalleled commitment to customer service, reliability and efficiency and maintain an unwavering focus on safety and compliance with environmental and legislative requirements.
At GFL, we believe that by providing accessible, cost-effective environmental solutions we will encourage greater environmental responsibility and allow our customers and the communities we serve to be Green For Life.
GFL Environnement est la seule grande entreprise de services environnementaux diversifiés en Amérique du Nord offrant des services de gestion des déchets solides, de gestion des déchets liquides et d'assainissement des sols.
Grâce à un réseau stratégiquement situé au Canada et aux Etats-Unis, l'équipe professionnelle et dévouée d'employés de GFL offre un service local à plus de 4 millions de foyers sous contrat municipal et à plus de 135 000 clients industriels, commerciaux et institutionnels.
Nous offrons un engagement inégalé à l'égard du service à la clientèle, de la fiabilité et de l'efficacité, et nous mettons l'accent sur la sécurité et le respect des exigences environnementales et légales.
Chez GFL, nous croyons qu'en offrant des solutions environnementales accessibles et rentables, nous encouragerons une plus grande responsabilité environnementale et nous permettrons à nos clients et aux collectivités.