Quality Consultant- NAB
Top Benefits
About the role
Quality Consultant- NAB
Closing Date: Until Successful candidate is found
Good Samaritan Head office
8861-75 Street, Edmonton, AB
The world could use more good samaritans. If you are interested in a diverse and rewarding career within a dynamic organization, then choose a career where people matter; where you are valued, appreciated for your hard work, and supported. Join a team that empowers you to live up to your potential so that you can feel part of something bigger and make a difference in the lives of others.
The Opportunity
Employment Type:
Permanent Full Time 1 FTE Start Date: until filled
Hours of Work:
0800-1600
Wages:
$74,248.41 - $103,141.76
Reporting to the Director of Quality and Professional Development, the Quality Consultant provides evidence-based advice, consultation, leadership, and is a resource to care home staff, clinical, and program leaders; senior leaders; and stakeholders regarding quality and clinical standards (national, provincial and internal), quality and clinical policies and procedures.
The Quality Consultant fosters evidence-based practice for care delivery that meets legislative, provincial and Accreditation standards and is aware of best current evidence and trends in the industry. Quality Assurance activities are key to monitoring and sustaining clinical practice and the Quality Consultant works with other members of the Quality Department, the Learning and Development Department and Care Home/Program leaders to ensure that clinical standards are consistently met.
The Quality Consultant participates in the creation and revision of policies and procedures related to clinical practice, quality of care and resident/client safety. The Quality Consultant collaborates closely with the Learning and Development Department, IPC and other stakeholders in developing policies and procedures, implementation and sustainment plans as well as quality assurance activities.
This position will promote integration and translation of quality improvement and resident safety initiatives into day to day operations through collaboration with health care leaders, managers, and physicians to provide leadership and expertise in the planning, implementation, and evaluation of improvement initiatives designed to improve quality of care, service utilization, safety, and risk reduction to produce measurable outcome results that meet established requirements, standards and legislation.
Educational and other Qualifications
- Bachelor of Science Degree in nursing or equivalent
- Active registration with the applicable provincial professional nursing association
- Supplemental courses in adult education
- Gerontology certificate preferred
- Research background or statistics courses preferred
Work Experience
- Minimum 5 years’ experience working in geriatrics
- Minimum 5 years’ experience in continuing care and senior health in a leadership role
- Experience in the utilization and analysis of clinical data
- Experience with quality improvement tools and techniques, process redesign and/or project leadership skills required
Knowledge, Skills, and Abilities
-
Training in project management preferred.
-
Experience in change management preferred.
-
Experience in accreditation certification required.
-
Basic research and evaluation skills.
-
Experience in incident analysis.
-
A demonstrated knowledge of current legislation regarding confidentiality and how it relates to fair information practices.
-
Demonstrated knowledge of quality improvement principles, methods, and tools.
-
Demonstrated leadership skills.
-
Demonstrated ability to communicate effectively with others at all levels of the organization.
-
Demonstrated skills in facilitation, presentation, and teaching skills.
-
Demonstrated ability to develop and maintain effective working relationships with a variety of stakeholders.
-
Ability to effectively present and clarify requirements, expectation, ideas and concepts to various audiences/stakeholders.
-
Creates and achieves results by engaging, facilitating and influencing individual, group or departmental goals.
-
Ability to inspire and guide individuals towards goal achievement.
-
Ability to develop and communicate solution/responses to diverse user problems and/or requests.
-
Ability to operate related equipment and proficiency in the use of computer software programs.
-
Must be familiar with quality improvement methods, tools, and software, such as Microsoft Word, SharePoint, Excel, and PowerPoint.
-
Adept at written and oral communication with internal and external customers.
-
Exhibits strong analytical skills, application of gap-analysis and needs assessments, and is solution focused.
-
Demonstrates knowledge and understanding of the strategic directions for The Good Samaritan Society/Good Samaritan Canada.
-
Maintains an individual's dignity and self-worth during conversations.
-
Excellent active listening skills.
-
Demonstrate flexibility by changing routine to accommodate client/resident needs.
-
Accepts, implements and evaluates change with a positive attitude.
-
Active driver’s license is required for travel between care homes and head/regional office.
-
Travel and flexible hours.
-
Training/support requests may take place during hours outside of regular business hours to meet the needs of staff who work alternative shifts.
-
Working under stringent timelines associated with project demands.
-
Constant demands of an ever changed dynamic health system and its evolving standards requirements.
Who we are:
As the largest not-for-profit provider of seniors’ care in Alberta and British Columbia, The Good Samaritan Society and Good Samaritan Canada (together, Good Samaritan) have been providing exceptional care and support since 1949. We are faith-based, not-for-profit organizations committed to creating safe, comfortable communities where individuals experience caring, belonging, and purpose. With a proud history of innovation and service excellence, Good Samaritan offers continuing and long-term care, supportive and assisted living, and a variety of specialized health care programs. We serve the healthy and frail elderly, adults with developmental disabilities, and those with chronic or complex health conditions. We operate 61 care homes across Alberta and British Columbia, serving more than 5,600 residents, clients, and patients. Our work is supported by over 4,300 dedicated employees and more than 500 volunteers. We are proud to ensure that 95 cents of every dollar spent goes directly to frontline care and services.
What we can offer you:
- Work/life balance
- Learning and development opportunities
- Competitive wages
- Pension and benefits for eligible employees
- Paid vacation time for eligible employees
- Discounted services with many of our local businesses
- Employee and Family Assistance Program
- Employee recognition events
Requirements:
- A current and clear Criminal Records Check Form and if applicable a Vulnerable Sector Check that has been obtained no more than 90 calendar days prior to the hire date.
- A tuberculosis screening that has been completed no more than 12 months prior to the hire date.
Diversity-Equity-Inclusion
The Good Samaritan Society and Good Samaritan Canada is committed to upholding the values of diversity, equity, inclusion, and reconciliation in the workplace at all levels of the organization, as well as in the delivery of our services. We encourage applications from people of all backgrounds including, but not limited to, Indigenous peoples, racialized groups, people with disabilities, and people from the 2SLGBTQ+ community.
- Good Samaritan Society celebrated our 75th Anniversary in 2024.
- Good Samarian is a 2024 Alberta Continuing Care Association award recipient for Innovator of the Year
- Good Samaritan is a 2023 Canadian HR award recipient for Excellence for Diversity and Inclusion
- Good Samaritan is a 2023 Canadian College of Health Leaders award recipient for Excellence in Diversity and Inclusion
How to apply:
-
Visit us online at www.gss.org or apply at https://hrnet.gss.org and create a profile and follow process to apply for the position; alternatively, you can email your resume and cover letter to Recruitment@gss.org, please indicate the position title and competition number in the subject line.
We thank all applicants, however only candidates under consideration will be contacted for an interview.
About The Good Samaritan Society
The Good Samaritan Society (GSS) is a leading faith-based, not-for-profit, registered charity in Western Canada that provides quality accommodations, health, and community care services and programs to aging individuals in need. With over 72 years of experience providing specialized health and community care services in innovative and caring environments, our operational effectiveness and overarching culture of service and care make us the provider of choice for individuals and their families seeking a supporting place to call home.
Our mission to extend Christian Hospitality to those in need or at risk encourages the well-being of the whole person. A foundational pillar of The Society's Christian Hospitality Model is to provide access to spiritual care for all faiths. Our Pastoral-Spiritual Care model incorporates Chaplains as Spiritual Care Facilitators and Providers. They invite members from the churches to become volunteers, and to be trained as Pastoral Care Visitors. As well, we formally train all staff in spirituality and spiritual care so that they can meet the needs of residents and clients when the Chaplain is not available.
Presently, we have over 3,900 employees and more than 2,300 volunteers who, in the spirit of compassion, serve approximately 6,000 clients. As one of the largest not-for-profit care providers in Alberta (21 care homes) and British Columbia (7 care homes), we provide safe, comfortable communities inspiring involvement, where people can experience a sense of caring, belonging and purpose.
We strive to be leaders in the industry and make GSS the home of choice in the communities we serve. To achieve this, we have mandated that 95 cents of every dollar spent goes towards direct front line care and services. This enables us to be an efficient and effective organization that can provide quality care and quality accommodations.
Quality Consultant- NAB
Top Benefits
About the role
Quality Consultant- NAB
Closing Date: Until Successful candidate is found
Good Samaritan Head office
8861-75 Street, Edmonton, AB
The world could use more good samaritans. If you are interested in a diverse and rewarding career within a dynamic organization, then choose a career where people matter; where you are valued, appreciated for your hard work, and supported. Join a team that empowers you to live up to your potential so that you can feel part of something bigger and make a difference in the lives of others.
The Opportunity
Employment Type:
Permanent Full Time 1 FTE Start Date: until filled
Hours of Work:
0800-1600
Wages:
$74,248.41 - $103,141.76
Reporting to the Director of Quality and Professional Development, the Quality Consultant provides evidence-based advice, consultation, leadership, and is a resource to care home staff, clinical, and program leaders; senior leaders; and stakeholders regarding quality and clinical standards (national, provincial and internal), quality and clinical policies and procedures.
The Quality Consultant fosters evidence-based practice for care delivery that meets legislative, provincial and Accreditation standards and is aware of best current evidence and trends in the industry. Quality Assurance activities are key to monitoring and sustaining clinical practice and the Quality Consultant works with other members of the Quality Department, the Learning and Development Department and Care Home/Program leaders to ensure that clinical standards are consistently met.
The Quality Consultant participates in the creation and revision of policies and procedures related to clinical practice, quality of care and resident/client safety. The Quality Consultant collaborates closely with the Learning and Development Department, IPC and other stakeholders in developing policies and procedures, implementation and sustainment plans as well as quality assurance activities.
This position will promote integration and translation of quality improvement and resident safety initiatives into day to day operations through collaboration with health care leaders, managers, and physicians to provide leadership and expertise in the planning, implementation, and evaluation of improvement initiatives designed to improve quality of care, service utilization, safety, and risk reduction to produce measurable outcome results that meet established requirements, standards and legislation.
Educational and other Qualifications
- Bachelor of Science Degree in nursing or equivalent
- Active registration with the applicable provincial professional nursing association
- Supplemental courses in adult education
- Gerontology certificate preferred
- Research background or statistics courses preferred
Work Experience
- Minimum 5 years’ experience working in geriatrics
- Minimum 5 years’ experience in continuing care and senior health in a leadership role
- Experience in the utilization and analysis of clinical data
- Experience with quality improvement tools and techniques, process redesign and/or project leadership skills required
Knowledge, Skills, and Abilities
-
Training in project management preferred.
-
Experience in change management preferred.
-
Experience in accreditation certification required.
-
Basic research and evaluation skills.
-
Experience in incident analysis.
-
A demonstrated knowledge of current legislation regarding confidentiality and how it relates to fair information practices.
-
Demonstrated knowledge of quality improvement principles, methods, and tools.
-
Demonstrated leadership skills.
-
Demonstrated ability to communicate effectively with others at all levels of the organization.
-
Demonstrated skills in facilitation, presentation, and teaching skills.
-
Demonstrated ability to develop and maintain effective working relationships with a variety of stakeholders.
-
Ability to effectively present and clarify requirements, expectation, ideas and concepts to various audiences/stakeholders.
-
Creates and achieves results by engaging, facilitating and influencing individual, group or departmental goals.
-
Ability to inspire and guide individuals towards goal achievement.
-
Ability to develop and communicate solution/responses to diverse user problems and/or requests.
-
Ability to operate related equipment and proficiency in the use of computer software programs.
-
Must be familiar with quality improvement methods, tools, and software, such as Microsoft Word, SharePoint, Excel, and PowerPoint.
-
Adept at written and oral communication with internal and external customers.
-
Exhibits strong analytical skills, application of gap-analysis and needs assessments, and is solution focused.
-
Demonstrates knowledge and understanding of the strategic directions for The Good Samaritan Society/Good Samaritan Canada.
-
Maintains an individual's dignity and self-worth during conversations.
-
Excellent active listening skills.
-
Demonstrate flexibility by changing routine to accommodate client/resident needs.
-
Accepts, implements and evaluates change with a positive attitude.
-
Active driver’s license is required for travel between care homes and head/regional office.
-
Travel and flexible hours.
-
Training/support requests may take place during hours outside of regular business hours to meet the needs of staff who work alternative shifts.
-
Working under stringent timelines associated with project demands.
-
Constant demands of an ever changed dynamic health system and its evolving standards requirements.
Who we are:
As the largest not-for-profit provider of seniors’ care in Alberta and British Columbia, The Good Samaritan Society and Good Samaritan Canada (together, Good Samaritan) have been providing exceptional care and support since 1949. We are faith-based, not-for-profit organizations committed to creating safe, comfortable communities where individuals experience caring, belonging, and purpose. With a proud history of innovation and service excellence, Good Samaritan offers continuing and long-term care, supportive and assisted living, and a variety of specialized health care programs. We serve the healthy and frail elderly, adults with developmental disabilities, and those with chronic or complex health conditions. We operate 61 care homes across Alberta and British Columbia, serving more than 5,600 residents, clients, and patients. Our work is supported by over 4,300 dedicated employees and more than 500 volunteers. We are proud to ensure that 95 cents of every dollar spent goes directly to frontline care and services.
What we can offer you:
- Work/life balance
- Learning and development opportunities
- Competitive wages
- Pension and benefits for eligible employees
- Paid vacation time for eligible employees
- Discounted services with many of our local businesses
- Employee and Family Assistance Program
- Employee recognition events
Requirements:
- A current and clear Criminal Records Check Form and if applicable a Vulnerable Sector Check that has been obtained no more than 90 calendar days prior to the hire date.
- A tuberculosis screening that has been completed no more than 12 months prior to the hire date.
Diversity-Equity-Inclusion
The Good Samaritan Society and Good Samaritan Canada is committed to upholding the values of diversity, equity, inclusion, and reconciliation in the workplace at all levels of the organization, as well as in the delivery of our services. We encourage applications from people of all backgrounds including, but not limited to, Indigenous peoples, racialized groups, people with disabilities, and people from the 2SLGBTQ+ community.
- Good Samaritan Society celebrated our 75th Anniversary in 2024.
- Good Samarian is a 2024 Alberta Continuing Care Association award recipient for Innovator of the Year
- Good Samaritan is a 2023 Canadian HR award recipient for Excellence for Diversity and Inclusion
- Good Samaritan is a 2023 Canadian College of Health Leaders award recipient for Excellence in Diversity and Inclusion
How to apply:
-
Visit us online at www.gss.org or apply at https://hrnet.gss.org and create a profile and follow process to apply for the position; alternatively, you can email your resume and cover letter to Recruitment@gss.org, please indicate the position title and competition number in the subject line.
We thank all applicants, however only candidates under consideration will be contacted for an interview.
About The Good Samaritan Society
The Good Samaritan Society (GSS) is a leading faith-based, not-for-profit, registered charity in Western Canada that provides quality accommodations, health, and community care services and programs to aging individuals in need. With over 72 years of experience providing specialized health and community care services in innovative and caring environments, our operational effectiveness and overarching culture of service and care make us the provider of choice for individuals and their families seeking a supporting place to call home.
Our mission to extend Christian Hospitality to those in need or at risk encourages the well-being of the whole person. A foundational pillar of The Society's Christian Hospitality Model is to provide access to spiritual care for all faiths. Our Pastoral-Spiritual Care model incorporates Chaplains as Spiritual Care Facilitators and Providers. They invite members from the churches to become volunteers, and to be trained as Pastoral Care Visitors. As well, we formally train all staff in spirituality and spiritual care so that they can meet the needs of residents and clients when the Chaplain is not available.
Presently, we have over 3,900 employees and more than 2,300 volunteers who, in the spirit of compassion, serve approximately 6,000 clients. As one of the largest not-for-profit care providers in Alberta (21 care homes) and British Columbia (7 care homes), we provide safe, comfortable communities inspiring involvement, where people can experience a sense of caring, belonging and purpose.
We strive to be leaders in the industry and make GSS the home of choice in the communities we serve. To achieve this, we have mandated that 95 cents of every dollar spent goes towards direct front line care and services. This enables us to be an efficient and effective organization that can provide quality care and quality accommodations.