Cemetery Salesperson
Top Benefits
About the role
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As a Cemeteries Salesperson, you will provide professional and compassionate cemetery sales and services to grieving families by assessing their needs and assisting them with purchasing a variety of products and services from the cemeteries customer service centre. You will also handle sales and services to at-need and advance planning clients. Primary duties include:
- Assist families with selecting and purchasing mausoleum crypts, niches, burial plots, and memorialisation products.
- Collect payments for cemetery products and services.
- Answer telephone and e-mail inquiries about the various products and services offered by City cemeteries.
- Complete, issue, and process cemetery contracts.
- Schedule client appointments.
- Respond to related inquiries from the public regarding provincial legislation, municipal by-laws, and cemetery regulations.
- Act as liaison with funeral homes and cemetery user groups.
- Travel within the Calgary area to collect information from clients and funeral homes.
- Through public presentation, provide the community with information about the cemetery and options within the cemetery.
Qualifications
- A completed 2 year diploma in Funeral Services or a related field combined with at least 2 years of experience in the cemetery/funeral services industry.
- Must be eligible to obtain licensing with the Alberta Funeral Services Regulatory Board.
- Applicants must have knowledge of the services and products available in the funeral/cemetery business.
- Intermediate proficiency in Microsoft Excel and Word is required.
- You have strong customer service and communication skills; exemplify professionalism and compassion during a time of loss, and have a high level of accuracy and attention to detail.
- Excellent problem solving and decision making skills, strong interpersonal and teamwork skills, and the ability to act with honesty, integrity and personal ethics.
Pre-employment Requirements
- Successful applicants must provide proof of qualifications.
Union: CUPE Local 38
Business Unit: Parks & Open Spaces
Position Type: 1 Temporary (up to 22 months)
Location: 3219 4 Street NW
Compensation: Pay Grade 8 $37.77 - 50.50 per hour
Days of Work: This position typically works a 5 day
work week, with 1 day off in each 3 week cycle.
Hours of work: Standard 35 hour work week
Audience: Internal/External
Apply By: June 5, 2025
Job ID #: 312104
About City of Calgary
City of Calgary employees deliver the services, run the programs and operate the facilities that support a city of over one million people. If you are committed to public service, enjoy collaborating with others, and have a desire to learn and grow, join us and make a difference in the lives of Calgarians. We offer competitive wages, comprehensive health benefits and insurance, defined benefit pension plan, work-life balance, flexible work options, health-spending account, diverse and inclusive workplace, learning and development opportunities, wellness programs and more.
A common purpose guides all our choices and decisions - to make life better every day. We anticipate the future and are committed to fostering a culture of innovation, creativity and best practices. We are at our best when we take responsibility for our actions and work together for the benefit of the people of Calgary. Together we make Calgary a great place to make a living, a great place to make a life.
Make working for The City work for you, apply today at www.calgary.ca/careers.
To speak with a City recruiter, connect with Ashu Gandhi, David Fletcher or Jaci Spence-Eising on LinkedIn.
Cemetery Salesperson
Top Benefits
About the role
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As a Cemeteries Salesperson, you will provide professional and compassionate cemetery sales and services to grieving families by assessing their needs and assisting them with purchasing a variety of products and services from the cemeteries customer service centre. You will also handle sales and services to at-need and advance planning clients. Primary duties include:
- Assist families with selecting and purchasing mausoleum crypts, niches, burial plots, and memorialisation products.
- Collect payments for cemetery products and services.
- Answer telephone and e-mail inquiries about the various products and services offered by City cemeteries.
- Complete, issue, and process cemetery contracts.
- Schedule client appointments.
- Respond to related inquiries from the public regarding provincial legislation, municipal by-laws, and cemetery regulations.
- Act as liaison with funeral homes and cemetery user groups.
- Travel within the Calgary area to collect information from clients and funeral homes.
- Through public presentation, provide the community with information about the cemetery and options within the cemetery.
Qualifications
- A completed 2 year diploma in Funeral Services or a related field combined with at least 2 years of experience in the cemetery/funeral services industry.
- Must be eligible to obtain licensing with the Alberta Funeral Services Regulatory Board.
- Applicants must have knowledge of the services and products available in the funeral/cemetery business.
- Intermediate proficiency in Microsoft Excel and Word is required.
- You have strong customer service and communication skills; exemplify professionalism and compassion during a time of loss, and have a high level of accuracy and attention to detail.
- Excellent problem solving and decision making skills, strong interpersonal and teamwork skills, and the ability to act with honesty, integrity and personal ethics.
Pre-employment Requirements
- Successful applicants must provide proof of qualifications.
Union: CUPE Local 38
Business Unit: Parks & Open Spaces
Position Type: 1 Temporary (up to 22 months)
Location: 3219 4 Street NW
Compensation: Pay Grade 8 $37.77 - 50.50 per hour
Days of Work: This position typically works a 5 day
work week, with 1 day off in each 3 week cycle.
Hours of work: Standard 35 hour work week
Audience: Internal/External
Apply By: June 5, 2025
Job ID #: 312104
About City of Calgary
City of Calgary employees deliver the services, run the programs and operate the facilities that support a city of over one million people. If you are committed to public service, enjoy collaborating with others, and have a desire to learn and grow, join us and make a difference in the lives of Calgarians. We offer competitive wages, comprehensive health benefits and insurance, defined benefit pension plan, work-life balance, flexible work options, health-spending account, diverse and inclusive workplace, learning and development opportunities, wellness programs and more.
A common purpose guides all our choices and decisions - to make life better every day. We anticipate the future and are committed to fostering a culture of innovation, creativity and best practices. We are at our best when we take responsibility for our actions and work together for the benefit of the people of Calgary. Together we make Calgary a great place to make a living, a great place to make a life.
Make working for The City work for you, apply today at www.calgary.ca/careers.
To speak with a City recruiter, connect with Ashu Gandhi, David Fletcher or Jaci Spence-Eising on LinkedIn.