Who you are

• Strong analytical skills and an interest in data analysis and process optimization
• Strong level of urgency, organization, and prioritization
• Familiarity with SaaS and enterprise software, with a strong desire to learn more about the data and CDP ecosystem
• Excellent communication skills, with the ability to translate technical information into plain English for various stakeholders
• Demonstrated ability to build strong working relationships with cross-functional teams
• Proficiency in using data analysis and CRM tools (e.g., Excel, Salesforce, HubSpot) is a plus
• A proactive and collaborative attitude, with a willingness to learn and grow in a dynamic startup environment

What the job involves

• Hightouch is looking for a motivated RevOps Analyst to support and drive our business growth
• In this role, you will collaborate closely with our sales, customer success, and marketing teams, assisting in the optimization of our revenue operations processes and ensuring data quality throughout our business systems
• This is an exciting opportunity to gain hands-on experience in a fast-growing startup and contribute to our operational excellence
• Hightouch’s Revenue Operations organization provides the systems, data, and insights to help our go-to-market teams operate efficiently and with incredible customer-centricity
• We’re excited to have you join our team if you’re motivated by empowering a high-performance go-to-market team, leveraging best-in-class technology,, and having a direct impact on the success and scalability of a rapidly-growing startup
• Collaborate with sales, marketing, and customer success teams to ensure data accuracy and streamline revenue operations processes
• Assist in the quote-to-cash process, ensuring accurate revenue recognition and compliance with sales guidelines
• Develop and maintain dashboards and reports to track key performance metrics and provide actionable insights to internal stakeholders
• Support the integration of various software tools and technologies to enhance data flow and operational efficiency
• Proactively build strong relationships with internal teams (e.g. , sales, marketing, customer success) to support and enhance our revenue operations
• Assist in resolving operational issues and discrepancies as they arise

Benefits

• Hub & Remote friendly: Join our global team, either remotely or in one of our four in-person hubs. For those near a hub, enjoy complimentary lunches on Tuesdays and Thursdays
• Flexible PTO: Downtime is just as important as on time and your teammates will support you while you relax and recharge
• Wellness: We offer wellness days each quarter
• Core benefits: For full-time US-based employees, we cover all health benefit premiums, 80% for dependents, and life insurance
• Parental leave: We value and support the family planning process. We provide up to 16 weeks for parents
• Professional development: We support employees for all learning resources needed to grow in their role (classes, books, conferences, etc)
• Connectivity: We offer a $50 per month cell-phone or wifi connectivity stipend to all employees
• Commuter: Commuter benefits of $50 are offered to both employees who come into the offices and to remote workers working outside of their home