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Parts Advisor

Woodbridge, ON
Mid Level
Full-time

Top Benefits

Competitive compensation package
Health benefits – full-time employees have access to health, dental, long-term disability and life insurance
Vacation and Paid Time Off - in addition to vacation, you are eligible for personal days and are also given the opportunity to purchase PTO (paid time off) days

About the role

Parts Advisor

Ducati Toronto, Woodbridge, ON L4L 8R1

Are you passionate about motorcycles and possess exceptional knowledge on parts and accessories? We are seeking a dedicated and enthusiastic Parts Advisor to join our dynamic team at Ducati Toronto. Now in partnership with North America’s largest automotive retailer, Lithia and Driveway, it’s your chance to work for a Fortune 500 company and grow with us!

As a Parts Advisor, you will be responsible for the picking of parts and their delivery to internal customers and helping to maintain a clean and well stocked inventory.

Here’s What You’ll be Doing:

  • Assists with receiving goods, check and count items unloaded from the suppliers and report any discrepancies to management.

  • Assists all customers in selecting required parts ensuring optimum customer service.

  • Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.

  • Answers phone calls, providing price quotes and other information.

  • Uses company vehicle to drop off or pick up parts from suppliers/customers.

  • Picks parts using picking ticket and deliver to technician’s work bench.

  • Returns all parts from workshop that are not needed or required by technicians.

  • Performs other duties as required by the Fixed Operations Manager to ensure the successful operation of the dealership.

Skills and Qualifications

  • 3 years of working experience as a Parts Advisor.

  • Valid Ontario Driver’s License and a clean driver’s abstract.

  • Class M license is an asset.

  • Aptitude for numbers.

  • Excellent interpersonal, communication (verbal & written English) and customer service skills.

  • Detail oriented and excellent organizational and multi-tasking skills.

Why Work For Pfaff?

  • Competitive Compensation - whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package.

  • Health Benefits – full-time employees have access to health, dental, long-term disability and life insurance.

  • Vacation and Paid Time Off - in addition to vacation, you are eligible for personal days and are also given the opportunity to purchase PTO (paid time off) days. All proceeds are donated to charity!

  • Growth Potential – we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.

  • Stock Purchase Program - Pfaff employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount.

We thank all applicants for their interest in Pfaff Automotive Partners

Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.

About Pfaff Automotive Partners Inc.

Retail Motor Vehicles
501-1000

Pfaff Automotive Partners started in 1964 out of a desire to provide the best customer service experience in the industry.

In 2021, Pfaff Automotive Group was acquired by Lithia & Driveway, the largest automotive retailer in North America. ​

With these two powerful brands, we're focused on making buying and servicing a car or motorcycle as easy as possible. This is done with a diverse set of brands and advanced e-commerce capabilities that provide modern customers with an unlimited range of options to suit their needs and lifestyles.