Systems Quality Analyst - Pharmacy Management Solutions (PMS)
Top Benefits
About the role
Location: Toronto, ON, CA, M5J 2V5 Calgary, AB, CA Edmonton, AB, CA Ottawa, ON, CA Vancouver, BC, CA
Req ID: 48107
Jobs by Category: Technology Solutions
Job Function: Technology
Status: Full Time
Schedule: Regular
Description
Join our team and what we'll accomplish together
TELUS Health is a leader in digital health technology, providing private and public health sector services, virtual care, electronic medical and health records, benefits and pharmacy management, and other emerging health services. Our mission is to improve health outcomes for all Canadians and Internationally by leveraging the power of technology to deliver connected solutions and services.
The Data Services team makes a direct, positive impact on Canadian Healthcare through innovative programs at both clinic and national levels. These programs unlock critical information to support our customers' data needs, while our team of professionals provides essential support to healthcare providers nationwide. As we continue to expand, you'll join a dynamic and emerging practice within TELUS Health.
As a Systems Quality Analyst, you will impact our Kroll (PMS) Pharmacy Management Solutions programs by ensuring that high quality technical solutions are delivered into the Canadian Healthcare ecosystem. Validating and testing technical requirements to ensure that our customer needs are being completely met.
What you’ll do
- Collaborate with our Business Analysis & Development teams to develop and execute use cases in our daily QA processes ensuring high quality of code
- Communicate with project stakeholders on the status of testing
- Drive conformance activities and manage defects to prepare software for Production deployment
- Offer input into our QA practice and how it can be improved
- Assist in creating process documentation
Qualifications
What you bring
-
1-4 years' experience in software testing, QA processes and testing tools
-
Understanding KROLL PMS
-
Knowledge of software development methodologies: Quality Assurance and Quality methodologies and frameworks (Application Life Cycle Management/Confluence Jira Zephyr)
-
Reading and understanding Salesforce tickets & creating problem tickets
-
Test estimation capabilities
-
Capability to learn new skills and technologies quickly
-
Ability to handle multiple demands and priorities simultaneously, and negotiate
-
Ability to plan activities and deliverables for multiple projects and ability to work effectively in a team environment
-
Attend meetings and plan demo’s & report status
-
Strong written, verbal communication and documentation skills
-
Creating Release Notes related to defect testing
-
Creating Feature Notes & User guides
-
Post-secondary education in Computer Science, Pharmacy Assistant
Great-to-haves
- Experience as a QA analyst with data integration projects
- Experience as a developer
- Automated testing
- Pharmacy background is a great asset for this role
Salary Range: $66,000-$98,000
Performance Bonus or Sales Incentive Plan: 10%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
Please note that the compensation shown in the job posting may be subject to change in 2025.
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
Systems Quality Analyst - Pharmacy Management Solutions (PMS)
Top Benefits
About the role
Location: Toronto, ON, CA, M5J 2V5 Calgary, AB, CA Edmonton, AB, CA Ottawa, ON, CA Vancouver, BC, CA
Req ID: 48107
Jobs by Category: Technology Solutions
Job Function: Technology
Status: Full Time
Schedule: Regular
Description
Join our team and what we'll accomplish together
TELUS Health is a leader in digital health technology, providing private and public health sector services, virtual care, electronic medical and health records, benefits and pharmacy management, and other emerging health services. Our mission is to improve health outcomes for all Canadians and Internationally by leveraging the power of technology to deliver connected solutions and services.
The Data Services team makes a direct, positive impact on Canadian Healthcare through innovative programs at both clinic and national levels. These programs unlock critical information to support our customers' data needs, while our team of professionals provides essential support to healthcare providers nationwide. As we continue to expand, you'll join a dynamic and emerging practice within TELUS Health.
As a Systems Quality Analyst, you will impact our Kroll (PMS) Pharmacy Management Solutions programs by ensuring that high quality technical solutions are delivered into the Canadian Healthcare ecosystem. Validating and testing technical requirements to ensure that our customer needs are being completely met.
What you’ll do
- Collaborate with our Business Analysis & Development teams to develop and execute use cases in our daily QA processes ensuring high quality of code
- Communicate with project stakeholders on the status of testing
- Drive conformance activities and manage defects to prepare software for Production deployment
- Offer input into our QA practice and how it can be improved
- Assist in creating process documentation
Qualifications
What you bring
-
1-4 years' experience in software testing, QA processes and testing tools
-
Understanding KROLL PMS
-
Knowledge of software development methodologies: Quality Assurance and Quality methodologies and frameworks (Application Life Cycle Management/Confluence Jira Zephyr)
-
Reading and understanding Salesforce tickets & creating problem tickets
-
Test estimation capabilities
-
Capability to learn new skills and technologies quickly
-
Ability to handle multiple demands and priorities simultaneously, and negotiate
-
Ability to plan activities and deliverables for multiple projects and ability to work effectively in a team environment
-
Attend meetings and plan demo’s & report status
-
Strong written, verbal communication and documentation skills
-
Creating Release Notes related to defect testing
-
Creating Feature Notes & User guides
-
Post-secondary education in Computer Science, Pharmacy Assistant
Great-to-haves
- Experience as a QA analyst with data integration projects
- Experience as a developer
- Automated testing
- Pharmacy background is a great asset for this role
Salary Range: $66,000-$98,000
Performance Bonus or Sales Incentive Plan: 10%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
Please note that the compensation shown in the job posting may be subject to change in 2025.
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.