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Information Technology (IT) Support Analyst

Verified
Sponsored
Newmarket, ON
CA$36/hour
Mid Level
Full-time

About the role

Location 17665 Leslie Street suite 15

Newmarket, ONL3Y 3E3

Salary 36.0 hourly / 40 hours per Week Terms of employment: Term or contract and Full time

Day, Morning Start date: 2025-08-01

End date: 2028-08-01

Working hours from 08:00 to 16:00

Benefits: Health benefits, Financial benefits vacancies: 1 vacancy

Languages English

Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience 3 years to less than 5 years

On site Work must be completed at the physical location. There is no option to work remotely.

Work setting General office

Responsibilities and Tasks

Give access to computer networks Report on the performance of computer systems and networks Consult user guides, technical manuals and other documents to research and implement solutions Collect, organize and maintain a problems and solutions log for use by other technical support analysts Supervise other technical support workers in this group

Supervision 3-4 people

Credentials Certificates, licences, memberships, and courses CompTIA Security+ Certification Certified Management Consultant (CMC) A+ Certification

Experience and specialization Computer and technology knowledge:

Shell script; iOS; Networking software; Networking hardware; Networking security; Intranet; Internet; Servers; Desktop applications; Enterprise; Applications Integration (EAI); File management software; Security software; Word processing software; Presentation software; Mail server software; Communication software; Business diagram software; Desktop publishing software; MS Office; MS Windows; TCP/IP; Wireless networks

Area of work experience Quality assurance or control

Additional information Work conditions and physical capabilities:

Fast-paced environment; Work under pressure; Tight deadlines; Repetitive tasks; Manual dexterity; Attention to detail; Sitting; Combination of sitting, standing, walking; Standing for extended periods; Bending, crouching, kneeling

Personal suitability:

Accurate; Client focus; Efficient interpersonal skills; Initiative; Judgement; Organized; Team player; Ability to multitask; Time management; Honesty

Benefits: Health benefits; Dental plan; Health care plan; Vision care benefits

Financial benefits: Registered Retirement Savings Plan (RRSP)

How to apply Direct Apply By Direct Apply

By email: s.osborne@deafblindontario.com

By mail 17665 Leslie Street suite 15Newmarket, ONL3Y 3E3

How-to-apply instructions Here is what you must include in your application:

Cover letter This job posting includes screening questions. Please answer the following questions when applying:

Are you currently legally able to work in Canada? Do you have previous experience in this field of employment?

About DeafBlind Ontario Services

Individual and Family Services
201-500

DeafBlind Ontario Services takes a holistic approach to providing an array of services to people who are Deaf, hard of hearing, non-verbal and deafblind that are customized to each individual’s unique needs, method of communication, and goals to enrich their lives.