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Wings Tap and Grill logo

Greeter

Richmond, BC
$17/hour
Mid Level
Part-time

About the role

  • Job Summary

Greets and seats customers, receives payment and assists service personnel as needed to ensure customer satisfaction.

Job Functions

  • Greets and welcomes all customers immediately upon arrival and verifies number in their party. Determines special needs, e.g., high chairs, special menus.
  • Collects payment from customers immediately, in accordance with established cash handling procedures.
  • Seats customers at tables/booths appropriate for their needs and those of the restaurant, and introduces feature of the day.
  • Keeps host area stocked and clean, e.g., reservation book, crayon and take our menus.
  • Handles incoming telephone calls immediately, and takes to go orders as appropriate.
  • Maintains proper supply of clean menus.
  • Periodically supplies customers with initial beverage suggestions and provides beverage order and refills.
  • Assist service personnel in clearing and setting tables.
  • Performs cleaning and stocking duties as assigned.
  • Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received.
  • Assists other service personnel as needed.

Accountabilities

Customer are greeted and seated in the order in which they arrive in a pleasant and courteous manner following company service expectations and timing standards.

Qualification Standards

  • Must be able to observe and differentiate between monetary denominations.
  • Ability to communicate with customers.
  • Must have sufficient mobility to more and/or operate in work area.

Job Type: Part-time

Pay: From $17.85 per hour

Shift:

  • Evening shift

Experience:

  • working with people: 1 year (required)
  • Guest services: 1 year (required)

Work Location: In person

About Wings Tap and Grill

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