Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description Position Purpose Summary: At The Salvation Army Mountberry Adult Day Service, the Office Administrative Assistant is accountable to the Program Services Manager to provide exceptional administrative support. The primary role includes clerical and administrative duties to support program staff and facilitate client service delivery.

The Office Administrative Assistant is expected to perform all responsibilities in alignment with The Salvation Army’s core values, demonstrating professionalism, attention to detail, and a high standard of customer service.

This is a contract position beginning June 30, 2025, and ending August 22, 2025. The work week is Monday to Friday, 7 hours per day with a one-half hour paid lunch break. Hours of work are from 8:30 am to 3:30 pm and may vary to meet program requirements. Shifts may be scheduled at either program location.

General Accountabilities

• Provide administrative support to the Program Services Manager and team.
• Maintain accurate and organized records including client files, attendance logs, and reports.
• Prepare documents, reports, and correspondence as required.
• Manage office supplies and inventory.
• Greet and assist clients, visitors, and vendors professionally.
• Clerical and Organizational Support
• Maintain organized filing systems (physical and electronic).
• Support program communications by providing updates and notices to clients and families.
• Assist in data entry, compiling reports, and maintaining client intake documentation.
• Help coordinate logistics for program events and activities.
• Respond to inquiries from clients, caregivers, and external partners with professionalism and confidentiality.
• Maintain a positive and welcoming office environment.

Leadership

• Demonstrate initiative and the ability to work independently and collaboratively.
• Uphold and promote a safe and respectful workplace.
• Perform other related administrative duties as assigned.

Financial And Materials Management

• Monitor office supply levels and place orders as needed.
• Ensure proper use of office equipment and maintain related service records.

Education, Qualifications And Certifications

• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Administrative or office assistant training or relevant experience preferred.
• Be between 15 and 30 years of age on the start date of the job.
• Have a valid Social Insurance Number (SIN).
• Be a Canadian citizen, permanent resident, or a person granted refugee status in Canada.

International students and temporary residents are not eligible.

Skills And Capabilities

• Demonstrate effective working relationships within a team environment and work collaboratively with all staff, volunteers, and students
• Demonstrate leadership skills and strong oral and written communication skills.
• Attention to detail, problem solving and analytical skills
• Ability to maintain a high level of confidentiality and exercise good judgment
• Self-motivated and disciplined
• Communicate in a sensitive and compassionate manner.
• A good listener with a genuine concern for the client/participant. Be able to offer sound advice that can meet the client/participant’s expectations.
• Participate in mandatory orientation training, departmental staff meetings, on-going professional development and training.
• Represent the organization in a positive, professional and engaging manner.
• Work in compliance with the OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures
• Treat the property of The Salvation Army with due care and caution
• Valid Ontario Class “G” Driver’s License or reliable transportation is required.
• Provide an original copy of a Background Check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment.
• Screening through The Salvation Army Abuse Registry
• Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Excellent written and verbal communications skills in English.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Compensation The target hiring range for this position is $17.20 to $18.76 with a maximum of $22.51.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.