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GAT Airline Ground Support logo

Operations Agent

Ottawa, Ontario
Mid Level
full_time

About the role

Position Summary The Ops coordinator position is responsible for all aspects of Sky Cafe receiving, inventory, and order process including inventory cycle counts; receipting and invoicing; processing orders; maintaining the warehouse in a clean, organized manner suitable for the storage and handling of food items, maintaining all pertinent records and providing required reports regarding inventory handling and control.

Essential Duties And Responsibilities

  • Responsible for overall operation and sanitation of the assigned warehouse area in

accordance with Sky Café guidelines.

  • Responsible for total inventory management including: conducting regular cycle counts on all products as defined by the Sky Cafe, reporting results and findings to the Operations Manager, and completing all research, documentation and reconciliation of discrepancies with orders or cycle counts. Manage and lead full inventory counts twice a year.
  • Proper handling and storage of all products including: order picking, receiving, transferring.
  • Keep accurate records of incoming product, shipped product, transferred product and

disposal. Conduct frequent checks for opened/broken cases, damaged product, miscoded

product as well as product disposal logs.

  • Coordinate with the Airline to manage inbound shipments and schedule deliveries with freight companies.
  • Maintain and utilize data and spreadsheets for inventory accuracy, order pick productivity and accuracy, and product flow.
  • Assists with picking product for agency orders as needed and loading of vehicles.
  • Off-load incoming trucks, count and verify product, complete related paperwork using

computer software, tag and put away product into rack locations. Load outbound trucks and complete related paperwork.

  • Provide exceptional customer service to the Airlines.
  • Responsible for efficient movement of product (inventory turns) and proper storage and distribution of dated products (FIFO, FEFO).
  • Continually looks for opportunities to gain efficiencies in assigned areas of responsibility; offer recommendations on operational policies and objectives required for improved performance.
  • Assist in any other areas as needed.

About GAT Airline Ground Support

Airlines and Aviation
1001-5000

GAT Airline Ground Support earns our customers' preference by choosing team members who have a high degree of personal character. With a team of airport operations professionals who are committed to achieving outstanding performance, it's just as important to us HOW we get the job done. If you value character, we are the team for you whether as your business partner or your employer!

With a focus on delivering unsurpassed airline and passenger experience, GAT Airline Ground Support’s capable team of more than 4,000 team members and servicing 68 locations throughout the U.S. and Canada through the GAT family of companies: GAT, Strategic Aviation, and Sky Cafe

From landing to lift-off, GAT Airline Ground Support specializes in high touch, high technology ground handling, aircraft catering, cargo handling and warehousing, and a host of other transportation related services. Our strong tradition of a relentless focus on safety and a team atmosphere is supported by technology and performance-based execution.

During several years of explosive growth, we have secured the talent, tools, and financial resources needed to fuel the future and meet the needs our our airline business partners.