Operator (Independent Subcontractor) – Accessible Transit

Care Accessible Transportation – York Region, ON

Care Accessible Transportation is currently seeking motivated and experienced individuals to join our team as Independent Subcontractors, operating sedans and wheelchair-accessible minivans within the Region of York. This is a rewarding opportunity for reliable, professional operators who are passionate about helping others and are committed to providing high-quality accessible transportation services on behalf of Mobility on Request – York Region Transit (YRT).

We value the strength and dedication of our operators. Our success is built on the quality, integrity, and commitment of our subcontractors. We are proud to offer a safe, healthy, and enthusiastic team environment.

Position Type:

• Contract
• Part-Time
• Flexible Schedule

Qualifications:

• Valid Ontario Driver’s License (Minimum Class G) with a clean driving record

• Minimum 3 years of commercial driving experience

• Experience in passenger transportation is an asset

• Clean driver’s abstract

• Clear Police Vulnerable Sector Screening (VSS)

• Ability to work long and flexible shifts (including one weekend day is mandatory)

• Excellent knowledge of York Region roads and geography

• Must be able to lift up to 50 lbs and assist with mobility devices

Duties & Responsibilities:

• Safely transport passengers according to a pre-scheduled manifest

• Provide door-to-door service, assisting passengers in and out of the vehicle

• Operate YRT-branded vehicles in all weather and road conditions

• Properly secure riders and mobility aids (e.g., wheelchairs, walkers, service animals)

• Use tablet-based routing technology for trip management and communication with Dispatch

• Conduct daily vehicle circle checks and maintain inspection documentation

• Report passenger or vehicle issues, incidents, or emergencies promptly

• Manage passenger interactions professionally, with empathy and efficiency

• Keep the vehicle clean and in excellent operating condition

Skills & Competencies:

• Exceptional customer service and strong interpersonal skills

• Strong organizational skills and time management

• Excellent verbal and written communication

• Ability to push/pull wheelchairs and mobility devices, including on inclines or ramps

• Previous experience working with individuals with disabilities is a strong asset

Training Requirement:

Candidates must be available for 3 days of mandatory training by YRT:

• July 18 & 19: Core Operational Training
• July 20: First Aid Certification

Work Schedule Options:

• 12-hour shifts
• Flexible availability including:

• Early Morning: 5:00 AM – 5:00 PM, 6:00 AM – 6:00 PM
• Morning: 7:00 AM – 7:00 PM, 8:00 AM – 8:00 PM, 11:00 AM – 11:00 PM
• Afternoon: 12:00 PM – 12:00 AM, 3:00 PM – 3:00 AM

• Weekdays, weekends, and holidays
• Work location: Throughout York Region, ON

Note: Schedule is flexible based on operational requirements

Application Details:

• Application Deadline: July 8, 2025

• Expected Start Date: August 5, 2025

To Apply:

If you meet the above requirements and are passionate about providing accessible transit services, we encourage you to apply. Please submit your resume. Qualified candidates will be contacted for an interview.

Care Accessible Transportation is an equal opportunity organization.

Job Type: Part-time

Expected hours: 12 – 36 per week

Additional pay:

• Bonus pay

Flexible language requirement:

• French not required

Schedule:

• 12 hour shift
• Day shift
• Evening shift
• Every Weekend
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• On call
• Weekends as needed
• Weekends only

Application question(s):

• What specifically attracted you to this opportunity?
• What is your closest major intersection, and is commuting to locations within York Region convenient for you?
• Does the schedule work for you? Do you have any availability restrictions?
• How comfortable are you using technology and navigation systems (e.g., tablets, GPS, routing apps) while performing your duties as an operator? Please describe any related experience or challenges you’ve faced.
• Have you worked with individuals who have mobility challenges or special needs? If so, how did you ensure their safety and comfort?

Work Location: In person

Application deadline: 2025-07-08