At AIG, we are reimagining the way we help customers to manage risk. Join us as a Receptionist/Office Services Coordinator to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Corporate Operations Corporate Operations provide a wide range of services to the organization such as Finance, Internal Audit, Communications, Security and Human Resources.

How You Will Create An Impact We are seeking a highly organized, professional, and proactive individual to serve as our Receptionist and Office Services Coordinator. This multifaceted role combines front-desk responsibilities, office coordination, and facilities services support to ensure smooth day-to-day operations and a welcoming environment for employees and visitors.

Key Responsibilities Reception & Front Desk:

• Greet and assist visitors, clients, and staff with professionalism and courtesy.
• Answer, screen, and route incoming calls and messages.
• Manage reception area to maintain a clean, organized, and professional appearance.
• Handle incoming and outgoing mail, packages, and courier services.
• Manage visitor access, issue guest badges, and maintain security protocols.

Office Coordination

• Schedule and coordinate meeting rooms, including setup and cleanup.
• Assist, catering orders, and event logistics.
• Provide administrative support such as document formatting, data entry, and internal communications.
• Support onboarding/offboarding of employees, including desk setup and access provisioning.
• Print/scan and prepare mail for mailing.
• Assist with monitoring the office environment to help ensure a positive workplace experience.
• Support in the execution of Daily and Monthly Checklists checklist.
• Provide support for ongoing initiatives such as the First Responder Program, process optimization efforts, and other key projects as needed.

Onboarding/Offboarding

• Assist with submitting the necessary tickets for new hires for application provisioning
• Provide daily / weekly/Monthly status reports to Manager

What You’ll Need To Succeed

• High school diploma required; associate or bachelor’s degree preferred.
• Minimum 3 years of experience in office administration, facilities coordination, or a related role.
• Strong interpersonal and communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams)
• Ability to prioritize and multitask in a fast-paced environment.
• High level of professionalism, discretion, and customer service orientation.

Preferred Skills

• Advanced analytical skills, with experience collecting, organizing, and disseminating abundant information accurately.
• Exceptional verbal, written, and visual communication skills.
• Proficiency with Microsoft products is a must, be able to create reports. Etc.
• Be able to multitask.
• Customer centric

Ready to take your career to the next level? We would love to hear from you.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy Benefits That Take Care Of What Matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

Functional Area AS - Administrative Support

AIG Insurance Company of Canada