Manager, Total Rewards Programs & Projects
Top Benefits
About the role
Job Description Temp Assignment /Contract opportunity up to 12 months Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
Our Total Rewards Office is seeking a Manager, Total Rewards Programs & Projects accountable for providing technical and strategic advice regarding all aspects of Metrolinx's Total Rewards (TR) programs, and ensuring programs are aligned with the organization's strategic objectives. The manager will lead the design, development, and management of large-scale TR related projects through to implementation and support the transition from project to operationalization. They will play a key role in providing leadership across the Total Rewards team by supervising a team of three TR professionals, managing cross-functional project teams and as a member of the Total Rewards leadership team
Why Join Metrolinx? Metrolinx HR team has been recognized by HRD Canada as one of the 2025 Top HR Innovators and Most Innovative HR Teams , celebrated for reshaping the HR landscape with pioneering strategies in wellness, talent management, and recruitment.
What We Offer
- Work that makes an impact across all of Metrolinx as well as the GTHA
- Learning and development opportunities
- An open and inclusive work environment
- Comprehensive health and dental benefits, and wellness spending account
- Defined Benefit OMERS Pension plan
Metrolinx is committed to helping our leaders achieve their goals through continuous learning, professional development, and support.
What will I be doing?
- Provide senior technical leadership in shaping the philosophy, strategy, design, and implementation standards for Total Rewards.
- Design, develop, and implement Total Rewards programs that effectively support talent attraction, retention, and engagement.
- Lead the development and execution of a full suite of Total Rewards services, policies, and programs aligned with corporate values and strategic priorities.
- Oversee the administration of the Corporate Group Insurance Benefit Program:
- Ensure compliance with corporate policies, legislation, and insurance contract terms.
- Liaise with insurance providers to resolve escalated claim issues.
- Manage contract renewals by defining benefit requirements, leading tender processes, and conducting cost analysis.
- Provide expert guidance on policy interpretation and exceptions in the role of Center of Excellence.
- Direct cross-functional project teams and oversee day-to-day operations of Total Rewards programs.
- Drive timely completion of the benefits renewal process, including data analysis, costing, design, and vendor engagement.
- Deliver advanced analytical and research-backed recommendations to inform benefits strategies and enhancements.
- Collaborate with HR partners to resolve program-related issues, interpret policies, and ensure system integration and functionality.
- Build and maintain strong relationships with internal and external stakeholders, ensuring service-level commitments are met and reporting is transparent and actionable.
- Evaluate the performance of third-party providers, with a continuous improvement lens to enhance program effectiveness.
- Review Total Rewards policies, processes, and guidelines regularly, offering data-driven recommendations to leadership to ensure fair, consistent, and objective application across the organization.
What Skills and Qualifications Do I Need?
- Completion of a degree in Human Resources Management or a related discipline with particular emphasis on compensation, benefits, and HRIS – or a combination of education, training and experience deemed equivalent.
- Demonstrated experience/training & (2 years supervisory) in the management and administration of compensation, pension, and benefits programs and HRIS systems. Experience in a large and complex unionized organization is an asset.
- Certified Human Resources Professional (CHRP) certification; Certified Compensation Professional (CCP) OR Certified Benefits Professional (CBP) designation(s)would be assets.
- Expert knowledge of total rewards, benefits, and pension program strategies, processes, policies, and guidelines, including job evaluation.
- Knowledge of Human Resources legislation (e.g., Employment Standards Act, Occupational Health & Safety Act, Income Tax, Immigration, etc.) to manage and monitor TR programs, including experience developing, interpreting, and applying corporate policies, legislation, and provisions for collective agreements.
- Experience counselling and assisting employees to understand benefit/retirement issues.
- Experience with vendor management to manage development and delivery of externally provided products and services and monitor contractor work assignments.
- Proficiency in MS Office (e.g., Outlook, Word, Excel, PowerPoint, etc.) and knowledge of HR Management systems (HRMS) e.g., Oracle.
- High level expertise in problem solving, analytical, and interpersonal skills (oral/written/presentation) to design, develop, and manage TR programs and develop presentations for executive level audiences.
- Proficiency in organization skills and working knowledge of project management principles and practices, including budget and schedule controls, working with cross functional teams and consultants engaged in simultaneous projects.
Don’t Meet Every Requirement? If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
Accommodation We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com .
Application Process All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.
Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
About Metrolinx
Metrolinx is undertaking the largest transportation investment in Ontario’s history to get you where you need to go better, faster, easier, while also operating GO Transit, UP Express and PRESTO. Learn more about how we’re connecting communities, building partnerships, and providing you new ways to travel around our region, at Metrolinx.com.
Metrolinx is an agency of the Government of Ontario.
Manager, Total Rewards Programs & Projects
Top Benefits
About the role
Job Description Temp Assignment /Contract opportunity up to 12 months Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
Our Total Rewards Office is seeking a Manager, Total Rewards Programs & Projects accountable for providing technical and strategic advice regarding all aspects of Metrolinx's Total Rewards (TR) programs, and ensuring programs are aligned with the organization's strategic objectives. The manager will lead the design, development, and management of large-scale TR related projects through to implementation and support the transition from project to operationalization. They will play a key role in providing leadership across the Total Rewards team by supervising a team of three TR professionals, managing cross-functional project teams and as a member of the Total Rewards leadership team
Why Join Metrolinx? Metrolinx HR team has been recognized by HRD Canada as one of the 2025 Top HR Innovators and Most Innovative HR Teams , celebrated for reshaping the HR landscape with pioneering strategies in wellness, talent management, and recruitment.
What We Offer
- Work that makes an impact across all of Metrolinx as well as the GTHA
- Learning and development opportunities
- An open and inclusive work environment
- Comprehensive health and dental benefits, and wellness spending account
- Defined Benefit OMERS Pension plan
Metrolinx is committed to helping our leaders achieve their goals through continuous learning, professional development, and support.
What will I be doing?
- Provide senior technical leadership in shaping the philosophy, strategy, design, and implementation standards for Total Rewards.
- Design, develop, and implement Total Rewards programs that effectively support talent attraction, retention, and engagement.
- Lead the development and execution of a full suite of Total Rewards services, policies, and programs aligned with corporate values and strategic priorities.
- Oversee the administration of the Corporate Group Insurance Benefit Program:
- Ensure compliance with corporate policies, legislation, and insurance contract terms.
- Liaise with insurance providers to resolve escalated claim issues.
- Manage contract renewals by defining benefit requirements, leading tender processes, and conducting cost analysis.
- Provide expert guidance on policy interpretation and exceptions in the role of Center of Excellence.
- Direct cross-functional project teams and oversee day-to-day operations of Total Rewards programs.
- Drive timely completion of the benefits renewal process, including data analysis, costing, design, and vendor engagement.
- Deliver advanced analytical and research-backed recommendations to inform benefits strategies and enhancements.
- Collaborate with HR partners to resolve program-related issues, interpret policies, and ensure system integration and functionality.
- Build and maintain strong relationships with internal and external stakeholders, ensuring service-level commitments are met and reporting is transparent and actionable.
- Evaluate the performance of third-party providers, with a continuous improvement lens to enhance program effectiveness.
- Review Total Rewards policies, processes, and guidelines regularly, offering data-driven recommendations to leadership to ensure fair, consistent, and objective application across the organization.
What Skills and Qualifications Do I Need?
- Completion of a degree in Human Resources Management or a related discipline with particular emphasis on compensation, benefits, and HRIS – or a combination of education, training and experience deemed equivalent.
- Demonstrated experience/training & (2 years supervisory) in the management and administration of compensation, pension, and benefits programs and HRIS systems. Experience in a large and complex unionized organization is an asset.
- Certified Human Resources Professional (CHRP) certification; Certified Compensation Professional (CCP) OR Certified Benefits Professional (CBP) designation(s)would be assets.
- Expert knowledge of total rewards, benefits, and pension program strategies, processes, policies, and guidelines, including job evaluation.
- Knowledge of Human Resources legislation (e.g., Employment Standards Act, Occupational Health & Safety Act, Income Tax, Immigration, etc.) to manage and monitor TR programs, including experience developing, interpreting, and applying corporate policies, legislation, and provisions for collective agreements.
- Experience counselling and assisting employees to understand benefit/retirement issues.
- Experience with vendor management to manage development and delivery of externally provided products and services and monitor contractor work assignments.
- Proficiency in MS Office (e.g., Outlook, Word, Excel, PowerPoint, etc.) and knowledge of HR Management systems (HRMS) e.g., Oracle.
- High level expertise in problem solving, analytical, and interpersonal skills (oral/written/presentation) to design, develop, and manage TR programs and develop presentations for executive level audiences.
- Proficiency in organization skills and working knowledge of project management principles and practices, including budget and schedule controls, working with cross functional teams and consultants engaged in simultaneous projects.
Don’t Meet Every Requirement? If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
Accommodation We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com .
Application Process All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.
Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
About Metrolinx
Metrolinx is undertaking the largest transportation investment in Ontario’s history to get you where you need to go better, faster, easier, while also operating GO Transit, UP Express and PRESTO. Learn more about how we’re connecting communities, building partnerships, and providing you new ways to travel around our region, at Metrolinx.com.
Metrolinx is an agency of the Government of Ontario.