Who you are

• The ideal candidate has experience in AI or software Product Management in a matrixed organization and is highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset
• Excellent project management skills and experience leading product development cross-functional projects and teams
• Experience with associated technologies to partner effectively with other PM-Ts, TPMs, SDEs
• Proficiency in developing a project plan or product roadmap, and experience in developing and prioritizing a product backlog
• Skills in process improvement, focused on accelerating delivery, driving innovation, lowering costs, and improving quality
• Background in technology, AI, or related areas
• An ability to recognize discordant views and take part in constructive dialog to resolve them
• Clear and concise verbal and written communication

What the job involves

• Mastercard’s AI & Data Operations team is looking for a Product Manager to drive and materialize Mastercard’s enterprise AI applications
• Set direction for how Mastercard will deliver AI tooling & capabilities to our employee base, for both internal uses and commercial products
• Lead discovery and day-to-day conceptualization of the 1 –2 year strategic roadmap, focused on solving business and customer needs
• Partner closely with Engineering and other technical partners to develop and execute a roadmap
• Use process engineering to dissect internal processes, identify how to improve them through use of AI, and identify the minimum viable solution to drive impact
• Identify potential short- and medium-term risks to AI modernization and lead efforts to address them
• Represent AI Operations strategic position when working across functional areas, building relationships across teams to drive organizational goals, and influence direction across the enterprise
• Establish quantifiable KPIs for each solution and develop processes to measure them recurringly
• Drive adoption of existing AI platforms and gather feedback to inform broader strategy
• Leverage data analysis skills to research difficult or ambiguous problems, leading cross-disciplinary teams where necessary and communicating recommendations to leadership
• Abide by Mastercard’s security policies and practices
• Ensure the confidentiality and integrity of the information being accessed
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines

Benefits

• Gym membership
• Pension plan
• Share purchase options
• Extra holiday purchase optional
• 25 days holiday (excl. bank holidays)
• Work from home opportunities
• Health insurance