About the role
Join Our Family of Brands – Northern Reflections, Ricki’s & Cleo At Northern Reflections, Ricki’s, and Cleo**, we are united by a shared vision: to inspire and empower women through fashion that fits their lives. With a proud legacy in Canadian retail, we bring together decades of expertise, a passionate team, and a commitment to delivering exceptional style, quality, and service.** As part of our growing organization, you’ll join a collaborative and dynamic team that values innovation, customer connection, and the power of great fashion. Whether it’s timeless comfort, polished workwear, or versatile style, each of our brands plays a unique role in serving women across generations. Reporting to the Store Manager, as an Assistant Manager, you will play a key leadership role in driving profitable sales growth and ensuring an exceptional in-store brand experience. Partnering with the Store Manager, you will be accountable for all aspects of store operations and financial performance. You will lead, recruit, train, and coach a high-performing sales team, fostering a culture of excellence and customer-focused service. Your leadership will inspire success, ensure smooth day-to-day operations, and create a welcoming environment for every customer. Key Responsibilities: * Responsible for maintaining all aspects of day-to-day store operations including achieving sales goals, ensuring excellent customer experiences, and overall team leadership. * Oversee business operations in the absence of the Store Manager. * Drive business results through coaching and encouraging a customer focused sales team * Promote the brand through knowledge and understanding of our product, business, and values * Help recruit, train and retain a high-performing sales team * Oversee store operations, including shift task organization and store opening and closing duties * Execute all merchandising, marketing and visual presentation aspects of the store according to our standards and directives * Maintain a safe and clean store environment for our teams and customers * Secure company assets with strong loss prevention skills and awareness * Creating a positive work environment that embodies our values Experience & Qualifications: * 1–2 years of retail management or supervisory experience, preferably in a specialty or apparel store * Proven ability to lead, motivate, train, and coach a results-driven sales team * Strong retail and business acumen with a focus on achieving sales targets and KPIs * Demonstrated success in recruiting, selecting, and developing high-performing team members * Excellent customer service skills with a commitment to delivering exceptional experiences * Team-oriented mindset with a collaborative approach to leadership * Physically able to stand for extended periods, climb ladders, and lift up to 30 lbs * Flexible availability, including daytime, evening, and weekend shifts * Ambition to grow within the company, with a goal of becoming a future Store Manager
About Cleo
Cleo. Where AI meets money.
Cleo launched in 2016 by people who have been burned by banks. Fed up with the broken system, we decided it was time to make a change.
Since then, the cost of living has skyrocketed, the rich have continued getting richer, and our vision has only become clearer.
Our mission? To change the world's relationship with money.
Cleo is a platform for the 99% – an AI assistant defining a new category, one that goes beyond saving and budgets to actually changing how we feel about our finances.
Using simplicity and humor, she’s helped millions of people improve their relationship with money, because we believe that everyone has the potential to achieve financial well-being in just one generation.
Through a personalized chat, she provides you with deep insight about your money and tailored financial tools that increase your ability to save, all while making you laugh.
We’re a product for the next generation. That means that we are committed to inclusive and unbiased financial growth for all. It also means dropping the BS.
In the past year or so we’ve grown the Cleo team from 100 to 250+, and closed a $80m Series C led by Sofina (that’s a $500M valuation).
Want to get involved?
You know that awful feeling when you wake up wondering if what you’re about to do for the next 8 hours actually matters? That doesn’t happen here much.
Everything we do is grounded in purpose. And because we’re all showing up for the same reason, collaboration comes easy.
We have a culture of stepping up. We want, and expect you to grow and develop. You’ll have our support in everything you do. But more importantly, you’ll have our trust.
We treat our people as humans first, employees second, which means giving everyone a voice. All perspectives are embraced here.
About the role
Join Our Family of Brands – Northern Reflections, Ricki’s & Cleo At Northern Reflections, Ricki’s, and Cleo**, we are united by a shared vision: to inspire and empower women through fashion that fits their lives. With a proud legacy in Canadian retail, we bring together decades of expertise, a passionate team, and a commitment to delivering exceptional style, quality, and service.** As part of our growing organization, you’ll join a collaborative and dynamic team that values innovation, customer connection, and the power of great fashion. Whether it’s timeless comfort, polished workwear, or versatile style, each of our brands plays a unique role in serving women across generations. Reporting to the Store Manager, as an Assistant Manager, you will play a key leadership role in driving profitable sales growth and ensuring an exceptional in-store brand experience. Partnering with the Store Manager, you will be accountable for all aspects of store operations and financial performance. You will lead, recruit, train, and coach a high-performing sales team, fostering a culture of excellence and customer-focused service. Your leadership will inspire success, ensure smooth day-to-day operations, and create a welcoming environment for every customer. Key Responsibilities: * Responsible for maintaining all aspects of day-to-day store operations including achieving sales goals, ensuring excellent customer experiences, and overall team leadership. * Oversee business operations in the absence of the Store Manager. * Drive business results through coaching and encouraging a customer focused sales team * Promote the brand through knowledge and understanding of our product, business, and values * Help recruit, train and retain a high-performing sales team * Oversee store operations, including shift task organization and store opening and closing duties * Execute all merchandising, marketing and visual presentation aspects of the store according to our standards and directives * Maintain a safe and clean store environment for our teams and customers * Secure company assets with strong loss prevention skills and awareness * Creating a positive work environment that embodies our values Experience & Qualifications: * 1–2 years of retail management or supervisory experience, preferably in a specialty or apparel store * Proven ability to lead, motivate, train, and coach a results-driven sales team * Strong retail and business acumen with a focus on achieving sales targets and KPIs * Demonstrated success in recruiting, selecting, and developing high-performing team members * Excellent customer service skills with a commitment to delivering exceptional experiences * Team-oriented mindset with a collaborative approach to leadership * Physically able to stand for extended periods, climb ladders, and lift up to 30 lbs * Flexible availability, including daytime, evening, and weekend shifts * Ambition to grow within the company, with a goal of becoming a future Store Manager
About Cleo
Cleo. Where AI meets money.
Cleo launched in 2016 by people who have been burned by banks. Fed up with the broken system, we decided it was time to make a change.
Since then, the cost of living has skyrocketed, the rich have continued getting richer, and our vision has only become clearer.
Our mission? To change the world's relationship with money.
Cleo is a platform for the 99% – an AI assistant defining a new category, one that goes beyond saving and budgets to actually changing how we feel about our finances.
Using simplicity and humor, she’s helped millions of people improve their relationship with money, because we believe that everyone has the potential to achieve financial well-being in just one generation.
Through a personalized chat, she provides you with deep insight about your money and tailored financial tools that increase your ability to save, all while making you laugh.
We’re a product for the next generation. That means that we are committed to inclusive and unbiased financial growth for all. It also means dropping the BS.
In the past year or so we’ve grown the Cleo team from 100 to 250+, and closed a $80m Series C led by Sofina (that’s a $500M valuation).
Want to get involved?
You know that awful feeling when you wake up wondering if what you’re about to do for the next 8 hours actually matters? That doesn’t happen here much.
Everything we do is grounded in purpose. And because we’re all showing up for the same reason, collaboration comes easy.
We have a culture of stepping up. We want, and expect you to grow and develop. You’ll have our support in everything you do. But more importantly, you’ll have our trust.
We treat our people as humans first, employees second, which means giving everyone a voice. All perspectives are embraced here.