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Immigration Case Manager

Mississauga, ON
$20/hour
Senior Level
Full-time

Top Benefits

Competitive pay starting from $20.00 per hour
Bonus pay
Full-time position

About the role

Job Overview

Crossbridge Immigration is a dynamic and client-focused immigration consultancy helping individuals, families, and employers navigate the Canadian immigration system with clarity and confidence. We specialize in economic, family, and employer-driven immigration pathways, including OINP, other PNPs, LMIA-based work permits, and spousal sponsorships. We're currently seeking a knowledgeable and detail-oriented Immigration Case Manager to join our growing team.

Responsibilities

  • Manage full lifecycle of immigration applications including: OINP, Other Provincial Nominee Programs (PNPs), Labour Market Impact Assessments (LMIA), Spousal and Family Sponsorship applications and more.
  • Manage a caseload of clients, ensuring timely and appropriate services are provided.
  • Manage and oversee a caseload of family-based, employment-based, and humanitarian immigration matters.
  • Conduct assessments to determine client needs and develop individualized care plans.
  • Communicate effectively with clients via phone, demonstrating excellent phone etiquette.
  • Perform data entry tasks to document client interactions and updates in a timely manner.
  • Track deadlines and monitor government correspondence (AORs, refusals, etc.).
  • Provide administrative support including clerical duties such as filing and organizing documents.
  • Monitor client progress and adjust care plans as necessary based on feedback and outcomes.

Requirements

  • Minimum 2 years of experience in Canadian immigration case management (consultancy or legal firm).
  • High attention to detail and ability to manage multiple cases simultaneously.
  • Strong organizational skills with the ability to manage multiple cases simultaneously.
  • In-depth understanding of Canadian immigration programs, especially OINP, PNPs, LMIA, and family sponsorships.
  • Excellent written communication skills for documentation purposes.
  • Ability to maintain confidentiality and handle sensitive information appropriately.
  • A commitment to providing high-quality support to clients in need.

Join our team as a Case Manager where you can make a significant impact on the lives of individuals while developing your professional skills in a supportive environment.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: No less than 35 per week

Additional pay:

  • Bonus pay

Schedule:

  • Monday to Friday
  • Weekends as needed

Work Location: In person

About Crossbridge Immigration Solutions

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Crossbridge Immigration Solutions brings over 6 years of experience serving prospective Canadian immigrants with ethical, timely, and competent representation for immigration and resettlement. With branches in Canada & India, our Global Immigration experts have helped over 1000’s families, professionals, and students successfully immigrate to Canada.