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Fluevogologist | Part time (Vancouver Gastown)

John Fluevog Shoesabout 1 month ago
Vancouver, British Columbia
Mid Level
part_time

Top Benefits

Competitive retail salaries
Individual store projection bonuses
In-store discounts

About the role

Our Fluevogologists are the heartbeat of our stores, our "raison d'être", our key link between our fabulous customers and our nearly equally fabulous styles. Fluevogologists are diverse, weird and wonderful, and make each of our stores unique in their welcome for all. This role is a magical combo of customer service, sales, and style.

The role of a Fluevogologist is to support the Store Manager, to be an amazing human being, and to champion the store and company’s values and goals in connecting our customers with the shoes of their dreams.

We are looking for availablity to work at least one weekend day, with the goal of working up to 24 hours weekly.

"Sounds amazing! This is literally my dream job. What am I going to be doing every day??"

  • Customer Service: Assist customers with purchases and go above and beyond to help find solutions to any and every issue a customer may have.
  • Community: Connect our customers to the greater Flumumunity by assisting with engagement efforts such as in-shop events.
  • Sales: Focus on driving personal sales as well as working with the team towards group sales goals.
  • Product: Demonstrate product knowledge and confidence, offer suggestions, and share shoe care knowledge.
  • Merchandising: Assist with merchandising by making sure shoes are presented well and displays are tidy.
  • Payment Processing: Collect customer payments and personal information at the POS. Participate in the web order process, including offering accurate sizing advice where needed and processing and packaging all web orders accurately.

Necessary knowledge, skills, and abilities (KSA's):

  • Able to work weekends and at minimum one weekday per week (approx 16 to 24 hours per week)
  • Brand knowledge
  • Ability to provide a solid high-five
  • Superior people skills
  • Recycles responsibly and cares for the planet
  • Exemplary communication skills
  • A grateful spirit
  • A tenacious, can-do attitude
  • A fearless sense of personal style
  • Patience
  • Enjoys not taking oneself too seriously

Qualifications Fluevogologist must-haves:

  • Great computer and technology skills (Gmail, iOS, internal POS software)
  • Minimum of 1-3 years sales experience
  • Below-average karaoke skills
  • Positivity, creativity, and a willingness to learn
  • A real understanding and eagerness to foster community and build trusting relationships
  • Physically able to perform all in-store tasks such as lifting up to 25 pounds, kneeling and crawling around the floor (funny, but true!), climbing ladders and stairs, and standing for up to eight hours.

What's in it for you?

  • Competitive retail salaries
  • Individual store projection bonuses
  • Amazing HQ and recruiting support who also write great job postings

(And, the part we know you actually came here to see…)

  • !!! In-store discounts !!!
  • !!! Earn Shoe Dollars for in-store credit (yes, that means free shoes!!) !!!
  • ...and let's be honest, the funnest retail job you've ever had.

About Our Fluevog Store Teams Fluevog Gastown is a retail team of hard-working, collaborative, creative, sassy, human-friendly professionals. We are thankful, open-minded, and take celebrating birthdays and special occasions very seriously. Besides shoes, some of our shared interests include photography, sewing, camping, sunshine, and donuts.

Our people are creative, diverse, and proud of being “weird”! Fluevog is a fit for everyone regardless of shoe size, and we are committed to building inclusion into every aspect of our culture for our Fluevog community. If we can help make this The Best Recruiting Process Ever by helping you out with an accommodation due to a disability, please indicate when requested in the interview process and we’ll keep it confidential. Our HR team will reach out to make sure our intro with you is just as good of a fit as our style.

About John Fluevog Shoes

Retail Apparel and Fashion
51-200

John Fluevog is an independent designer and retailer of forward-thinking footwear and accessories. Since 1970, he has been steadfast in creating ‘unique soles for unique souls' that have been seen everywhere from the feet of Madonna, Beyoncé, Lady Gaga and Jack White to the runways of high fashion. John was recently recognized as The Canadian Footwear Industry's Shoe Person of the Year (but it hasn't gone to his head) and Fluevog Shoes was named one of the world's most innovative companies in the fashion industry by FastCompany magazine. Whether it sticks in your mind as Foofarg or Vlueflag, Fluevog is a name usually mispronounced, but seldom forgotten.