As a Senior Associate in Know Your Client (KYC) Operations, you will play a crucial role in ensuring compliance with regulatory requirements and internal policies. Your primary responsibilities will include conducting thorough due diligence on new and existing clients, identifying and mitigating potential risks, and maintaining accurate and up-to-date records. You will work closely with various departments to ensure the smooth execution of KYC processes and contribute to the overall effectiveness of the compliance program.

Meaningful work you’ll be part of

As KYC Operations Senior Associate, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:

• Conducting comprehensive KYC reviews for new and existing clients, ensuring all required documentation is collected and verified

• Conducting research and documents findings into clear, concise summaries to support decision-making

• Identifying and assess potential risks associated with client relationships, escalating issues as necessary

• Maintaining accurate and up-to-date records of client information and KYC documentation in accordance with service level agreements

• Collaborating with internal teams to ensure timely and efficient completion of KYC processes.

• Staying informed about regulatory changes and industry best practices related to KYC and Anti-Money Laundering (AML)

• Assisting in the development and implementation of KYC policies and procedures.

• Providing support during internal audits and regulatory examinations

• Demonstrate critical thinking by proactively identifying problems and contributing to meaningful process improvements

• This role is subject to regular quality reviews to ensure compliance with professional standards and continuous improvement in service delivery

Experiences and skills you’ll use to solve

• Experience in KYC, AML, or a related compliance role

• Proficiency in MS Office Suite

• The ability to utilize data to gain business intelligence and insights

• Clear, articulate, and confident written and verbal communication skills

• A strong understanding of regulatory requirements and industry standards

• Professional certification in AML or KYC (e.g., CAMS, CKYCA)

• PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.
We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.