Lead Business Analyst

Thomson Reuters is seeking a skilled Business Analyst to join our dynamic team. This role is responsible for bridging the gap between business stakeholders and technical teams by eliciting, analyzing, and documenting client business requirements while driving innovative solutions that enhance our technology offerings and client satisfaction.

About the role

As a Lead Business Analyst , you will be responsible for:

• Elicit, analyze, validate, and document clients' business needs and requirements using structured methodologies
• Review and write formal specifications, ensuring clear communication of business requirements between development teams and clients
• Specify and analyze client requirements to expert level of detail to ensure clarity and completeness of definition
• Monitor and utilize structured requirements processes to assess near-term business needs
• Design and implement comprehensive business solutions that align with client objectives
• Recommend and validate technical solutions based on thorough understanding of business impact and stakeholder implications
• Ensure implementation follows approved design specifications and direct design modifications as needed
• Oversee adherence to system assurance methodology throughout project lifecycle
• Develop and enhance business processes within technology and business organizations
• Research and analyze current processes, recommending cost-effective tools and solutions for implementation
• Proactively identify, recommend, and implement process improvements across project departments or divisions
• Participate in short-term planning sessions with clients to optimize business processes
• Build and maintain strong relationships with customers, including collaboration with Professional Services and outsourcing functions
• Ensure systematic change management and communication of changes to management and/or clients for complex projects
• Monitor and adhere to established metrics to ensure customer satisfaction and recommend new performance indicators
• Provide technical guidance and mentorship to less experienced analysts
• Work on significant and unique issues requiring evaluation of intangibles and expert problem-solving capabilities
• Develop extensive understanding of multiple Thomson Reuters technologies, products, and services

About you:

You are a great fit for the Lead Business Analyst role, if you have:

• Bachelor's degree in Business Administration, Information Technology, or related field
• 5+ years of experience in business analysis or related role
• Strong analytical and problem-solving skills
• Excellent written and verbal communication abilities
• Experience with requirements gathering and documentation tools
• Knowledge of business process improvement methodologies
• Experience in financial services or information technology industry
• Certification in Business Analysis (CBAP, CCBA, or similar)
• Familiarity with Thomson Reuters products and services
• Experience with change management practices
• Project management experience

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What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here .

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More information about Thomson Reuters can be found on thomsonreuters.com.