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About the role

Summary of Duties:

Working with the professional team, the Patient Services Partner participates in the caring of patients by providing a variety of support services to the team and patients. S/He participates as a member of the team in a manner that reflects the Hospital philosophy and mission of service and promotes and maintains good public relations with patients, visitors and Hospital staff. The Patient Services Partner working in D5 will be required to assist with patient care and the decontamination of patient care areas and equipment.

Qualifications/Skills:

  • Minimum Grade 11 or equivalent as recognized by the Province of Ontario Ministry of Education
  • PSW Certificate or completed the Sunnybrook PSP (formerly PSA) course required
  • Previous PSP experience required
  • Infection Prevention and Control Certificate required
  • Ability to read and write English
  • Two (2) years of related health care experience, preferably in an inpatient surgical setting
  • Must be accustomed to high patient acuity
  • Excellent communication and interpersonal skills
  • Proven ability to work under pressure and to handle various tasks within a limited time frame
  • Flexibility and willingness to take direction
  • Must have attended WHMIS training
  • Must be prepared and able to use all personal protective equipment
  • Liaises with patients and visitors on a regular basis demonstrating excellent customer service

About Sunnybrook Health Sciences Centre

Hospitals and Health Care
10,000+

From our beginnings as a hospital for Canadian veterans, Sunnybrook has flourished into a fully affiliated teaching hospital of the University of Toronto, evolving to meet the needs of our growing community.

Today, with 1.3 million patient visits each year, Sunnybrook has established itself across three campuses and is home to Canada's largest trauma centre.

Sunnybrook's groundbreaking research changes the way patients are treated around the world. Our over 200 scientists and clinician-scientists conduct more than $100 million of breakthrough research each year. Tomorrow, we will discover ways to treat the untreatable.

Our mission is to care for our patients and their families when it matters most.

Our vision is to invent the future of health care.

Our values are: excellence, collaboration, accountability, respect and engagement.

See Sunnybrook's ambitious plan to invent the future of health care: sunnybrook.ca/strategicplan