Opportunity

Are you passionate about solving business problems and driven to improve processes through data and collaboration? If so, Millennium Insurance is seeking a motivated and analytical Business Analyst to join their dynamic team.

Reporting to the Director of Personal Lines, the Business Analyst will play a key role in supporting the development and enhancement of our insurance products and services. The successful candidate will work closely with subject matter experts to improve operational efficiency and customer service. This role involves day-to-day collaboration with business users, the software development team, and IT to ensure solutions align with business needs.

What you will be doing

• Collaborate with cross-functional teams to gather, evaluate, and document business requirements related to insurance products and processes.
• Work with cross-functional teams to model as-is business processes and guide the charge in optimizing and innovating future business processes.
• Assist in the development of business strategies and solutions to improve operational efficiency and customer experience.
• Developing solutions with low-code/no-code technologies.
• Translate business requirements into functional requirements for IT teams
• Support the creation of business cases, cost-benefit analysis and implementation plans as required
• Conduct data evaluation to identify trends, patterns, and opportunities for process optimization.
• Prepare and present reports, dashboards, and presentations to communicate findings and recommendations.
• Participate in user acceptance testing (UAT) to ensure that solutions meet business requirements.
• Assist in the creation and management of project plans, timelines, and documentation.
• Stay up to date with industry trends and regulations to ensure compliance and competitiveness.

What you bring to the team

• Professional certification or diploma in Business Analysis required with a minimum of two (2) years of business analysis experience, preferably in insurance or financial services.
• Excellent communication and interpersonal skills.
• Ability to simplify complex ideas and train users who are not comfortable with technology.
• Knowledge of product life-cycle management.
• Experience with training material development and change management experience
• Excellent time management skills with the ability to manage multiple cooperating priorities.
• Strong analytical and problem-solving skills with the ability to work with complex data sets.
• Experience in business process modeling.
• Working with tools such as Visio, Miro and other modeling tools is considered an asset.
• Basic coding experience or working with low-code/no-code apps is considered an asset.
• Strong desire and commitment to personal and professional development.
• Proficiency in Microsoft Excel, PowerPoint, and other methodical tools.
• A keen eye for detail and the ability to work independently and collaboratively.
• Experience with SQL is considered an asset.

How you will succeed

In the first year, success will be measured by the ability to develop a strong understanding of the company’s business and industry, master relevant tools and software, and build strong relationships with colleagues and stakeholders. Effective communication and documentation of work are key, along with the ability to manage multiple tasks and projects efficiently. Being outcome focused will be a key attribute of the role with the ability to influence critical thinking across the organization. Finally, the successful candidate should energetically participate in problem-solving and proposing solutions to address business challenges.

How we take care of our Employees

By joining Millennium Insurance, you will be part of a passionate and purpose-driven team. As part of the Wheaton Group Companies, we pride ourselves on being family oriented, socially responsible, and in doing business the right way. Millennium is proud to be Great Place to Work Certified for creating an outstanding employee experience and an amazing workplace culture. Some of the amazing benefits our employees have access to include:

• Earned Time-Off and Vacation Program
• Group Retirement Savings Plan with employer match
• Hybrid work options available
• Fitness center subsidy
• Education Assistance
• Health, Dental and Insured Benefit offerings
• Health and Lifestyle spending account
• Employee discount programs

About Millennium Insurance

Millennium Insurance is a locally owned and operated property and casualty insurance company based in Sherwood Park, AB. We pride ourselves on offering relevant and competitively priced insurance products, along with industry-leading customer service. Our business lines include personal automobile, personal property, home warranty, commercial property, and commercial liability insurance. Millennium Insurance is part of the Wheaton Group of Companies.

Interested in applying?

If you are ready to pursue a new challenge, visit our careers page at My Job Search (ultipro.ca) and apply today!

We thank all candidates for their interest but only candidates selected to advance in the hiring process will be contacted. Final candidates will be asked to undergo pre-employment backchecks, results of which must be satisfactory to Millennium.

Millennium is committed to fostering an inclusive, equitable and accessible workplace. If we can make any adjustments to the hiring process to better accommodate you, please provide feedback when submitting your application or let us know when we reach out about a job opportunity.

This role not a fit for you? Stay connected with us through LinkedIn for information on other career opportunities that are available.