Job Description We are currently seeking a Business Systems Analyst to join our team.

Participates as an active member of a functional team, applying an advanced level of business and technical expertise to the analysis of complex business problems, and assessment of how automated systems can be implemented to solve them.

Here’s what would be included as a part of your typical day

• Business Analysis: Participates as an active member of a functional team, applying an advanced level of business and technical expertise to the analysis of complex business problems and assessment of how automated systems can be implemented to solve them. Leads translation of conceptual user requirements into functional requirements by creating appropriate documentation such as models, specifications, workflows, diagrams and charts that provide direction to developers, testers and/or the project team. Applies a variety of techniques to capture and define the client’s business, current state gaps and issues, and emerging business requirements
• Development: Participates in review of business analysis processes and procedures, and has an active role in development of enhancements to support service optimization. Documents existing business processes, organization structures and architectures in order to define current business activities for the development of procedures and models.
• Business Automation: Liaises with business groups across the organization to facilitate the planning, design, development, and implementation of new or systems and business processes. Researches developments and trends in new business systems, technology products or tools; participates in assessing potential value to the organization; and makes related recommendations to supervisor. Maintain compliance with all audit and risk management requirements and all other internal policies.
• Project Management: Facilitates project approval process, involving all key stakeholders to establish consensus; and also providing expertise to business case development and presentation efforts. Supports all stages of the project life cycle, communicating changes, enhancements, and modifications to project managers and business stakeholders, managing risk, and managing/communicating client expectations to the project team.
• Stakeholder Relationship Management: Participates in orientation and training of end users with respect to new/modified systems.
• Team Support: Participates in regular department meetings to discuss current activities and provide an advanced level of input and expertise on problems and issues. Provides input to reports regarding status of assignments, ensuring supervisor is alerted to any related issues or concerns. Maintain a professional standard of conduct at all times while promoting a positive image of the organization.

Required Skills, Experience & Qualifications

• Bachelor in IT or an equivalent stream required
• 3 years of related IT experience or an equivalent combination of education and experience required
• Advanced understanding of the project management cycle to provide input at key intervals, and to manage client expectations throughout the life of each project
• Advanced communication and interpersonal skills to facilitate consensus building on business/technical requirements and solutions through collaboration with multiple stakeholders
• Solid organizational skills to carry out assignments to meet business requirements and deadlines
• Solid research, analytical, and problem solving skills to actively participate in development of complex business solutions
• Advanced knowledge of the concepts, theories, practices and techniques of the information technology field, with emphasis on business systems analysis
• Advanced technical knowledge and skills to provide expertise to business systems analysis, and understand the relevant programming language, products and tools
• Solid understanding of business functions across the organization
• Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

About Us What’s in it for you: First, we strive to make our team members feel genuinely rewarded. You’ll have:

• Mental health coverage and resources
• Customizable health benefits, as well as topped-up parental leave
• Performance-based compensation, employee banking advantages and group RRSP matching
• Vacation time and flexible work arrangements to support your lifestyle

We are committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization. The compensation mentioned in this job posting should serve as a guide. The total cash compensation earned may vary based on a variety of factors including bonuses and/or incentives, an individual’s skills and experience, and may correlate with performance in the role.

We also provide and encourage opportunities for our employees to make a meaningful impact. After all, as a credit union we’re powered by giving back—in big ways and through small gestures. That's why we offer employees paid time off to volunteer, partner with thousands of local charities, build long-lasting relationships that help our members get ahead and commit to environmental, social and governance (ESG) practices.

By joining our team, you’ll be able to elevate your potential. Wherever your own purpose leads, we’re here to support you with award-winning in-house training programs, access to LinkedIn Learning, and reimbursement for external courses to help you get ahead.

Take the next step in your career as part of our team. Apply for this opportunity!

Candidates, please note: if you are being considered for this role, you will be required to complete a background check, such as employment verification, credit check and criminal record check. Diversity, Equity, Inclusion & Belonging At First West Credit Union, we embrace diversity regardless of gender identity or expression, sexual orientation, religion, race, ethnicity, age, diverse ability, and any aspect that makes someone unique. Inclusion is woven through our organization, from our employee-led network groups, hiring practices and education programs that address barriers and continually grow our equitable, diverse and inclusive culture.

We encourage people who are from equity-deserving groups to apply for a career with us, including women or non-binary people, persons with diverse abilities, Black, Indigenous Peoples, People of Colour and members of 2SLGBTQIA+ communities.

If an accommodation would help you during the process of applying or interviewing for a career with us, please let us know how we can assist you, whether it’s preparing materials in an alternate format, booking an accessible meeting room or other arrangement.

Your individuality is welcome here.

About Us We’re a financial cooperative that does things differently. We provide time-tested advice that helps our members feel optimistic about their future, and we offer comprehensive banking solutions that enable people to confidently reach their goals. With the financial strength and extended branch network of a large financial institution, we maintain local connections to our communities and take a unique grassroots approach to service. Our more than 250,000 members and approximately 1,250 employees operate from 45 branches throughout the province of BC, under the Envision Financial, Valley First, Island Savings and Enderby & District Financial brands. Visit firstwestcu.ca for more information on First West Credit Union.

Please know we appreciate your interest in us but only candidates selected for an interview will be contacted.