Business Analyst
Top Benefits
About the role
Who We Are:
Pong Game Studios is a leading software company specializing in developing high-quality slot games for the casino and iGaming industry. Our portfolio features innovative game mechanics, immersive themes, and robust backend systems that power seamless gaming experiences across global markets.
We are searching for a Business Analyst who will play a critical role in translating business needs into detailed technical documentation for our slot games and gaming systems.
If you are interested, please fill out our online form:
- https://forms.gle/Sn8SMDwQYnByuz6y5
We only accept applications that also have online forms completed.
What You'll Do:
You will be responsible for writing comprehensive business requirements and functional specifications that serve as blueprints for developing slot games and backend systems. You will collaborate closely with game designers, developers, mathematicians, product managers, compliance teams, and QA engineers to ensure that all technical and business aspects of game development align with company goals and industry standards.
Key Responsibilities
Business Requirements & Documentation
- Gather, analyze, and document detailed business requirements for slot games and gaming systems.
- Write clear and precise functional specifications that define gameplay mechanics, bonus features, pay tables, and backend functionalities.
- Translate complex game concepts into structured documentation that development teams can execute.
- Ensure that all documentation adheres to internal standards and is easily understandable by both technical and non-technical stakeholders.
Slot Game Design Specifications
- Collaborate with game designers and mathematicians to document gameplay logic, feature triggers, jackpot mechanics, and RTP calculations.
- Specify game flow, user interface (UI) behaviors, anticipation animations, and special effects for features such as free spins, cascading reels, and stacked wilds.
- Work with artists and designers to capture visual and audio requirements aligned with gameplay features.
- Create game concept decks and storyboards for new titles, including descriptions of bonus rounds, symbols, and volatility profiles.
System Requirements & Integration Specs
- Define backend system requirements for game integrations, player tracking, jackpots, and bonus engines.
- Assist in writing API specifications and integration guides for deploying slot games on partner platforms.
- Collaborate with engineering teams to document data flow diagrams, authentication protocols, and reporting requirements.
- Ensure seamless integration with third-party systems, such as remote gaming servers (RGS), content aggregators, and compliance tools.
Cross-Functional Collaboration
- Work closely with development, QA, and release management teams to ensure all technical specifications are followed during implementation.
- Provide clarifications and updates on requirements throughout the development lifecycle.
- Support the QA team by reviewing test cases and validating that games and systems meet documented requirements.
- Collaborate with compliance teams to ensure that all functional specifications meet the regulatory standards of targeted jurisdictions.
Process Improvement & Stakeholder Alignment
- Continuously improve the business requirements-gathering process by adopting best practices and feedback loops.
- Maintain version control for documentation to ensure alignment between internal teams and external stakeholders.
- Facilitate requirement review sessions with stakeholders to ensure alignment before development starts.
- Ensure traceability of all requirements from initial concept through development and testing.
Key Requirements
Education & Experience
- Bachelor’s degree in Business Administration, Computer Science, Game Design, or a related field.
- Must have CCBA certification.
- 3+ years of experience as a Business Analyst.
- Proven experience writing detailed business and functional specifications for complex software products.
- Experience in the development lifecycle of slot games, including mathematics, design, development, and certification.
Technical & Analytical Skills
- Proficiency in JIRA, Confluence, or similar project management and documentation tools.
- Understanding of API structures and ability to write detailed API specifications.
Soft Skills
- Experience working in Agile/Scrum environments.
- Excellent written and verbal communication skills with a strong attention to detail.
- Ability to simplify complex concepts for diverse stakeholders, including developers, designers, and executives.
- Strong analytical and problem-solving skills with a solution-oriented mindset.
- Exceptional collaboration skills and the ability to work cross-functionally in a fast-paced environment.
- Highly organized with strong time management skills to handle multiple projects simultaneously.
Preferred Qualifications
- Previous experience in slot game development or a casino gaming environment.
- Understanding of jurisdictional compliance requirements in regulated iGaming markets.
- Familiarity with certification processes for slot games in regulated environments.
- Ability to read and understand game math profiles and translate them into functional specs.
- Strong knowledge of slot game mechanics (RTP, volatility, jackpots, free spins, cascading reels).
- Familiarity with remote gaming servers (RGS), gaming platforms, and content management systems.
Job Type: Full-time
Salary: $60,000.00-$70,000.00 per year
Schedule:
- 8-hour shift
- Monday to Friday
THE PERKS:
- Health, dental, life, and disability benefits are 90% employer-paid.
- Tuition reimbursement because learning is growing.
- We frequently celebrate our achievements by having BBQs, themed social events, monthly birthdays, ice-cream Wednesdays in the summer, and holiday parties, to name a few. All work and no play make for dull company.
We thank all applicants, however, only those with the above-stated qualifications who are selected for an interview will be contacted.
About Pong Game Studios
We’re an entertainment company. A software company. A platform company. But mostly, a company full of passionate people who love making games that people love to play. Pong Studios is a third party developer game studio for land based, online and social gaming markets based in Woodbridge, Ontario. The studio provides full service turnkey solutions to some of the largest gaming companies in the world. Through its partners the studio distributes its games globally. And with an emphasis on high quality, premium graphics and unique math models, Pong has developed some of the best performing content in the industry. It’s the place where unique creations come to life!
Different game genres require different ways to move and animate. Whether its physics, motion tween or more complex character animation, we’ll make it happen. We provide custom made visual effects, working directly with the artists to achieve high quality, engaging visuals.
Business Analyst
Top Benefits
About the role
Who We Are:
Pong Game Studios is a leading software company specializing in developing high-quality slot games for the casino and iGaming industry. Our portfolio features innovative game mechanics, immersive themes, and robust backend systems that power seamless gaming experiences across global markets.
We are searching for a Business Analyst who will play a critical role in translating business needs into detailed technical documentation for our slot games and gaming systems.
If you are interested, please fill out our online form:
- https://forms.gle/Sn8SMDwQYnByuz6y5
We only accept applications that also have online forms completed.
What You'll Do:
You will be responsible for writing comprehensive business requirements and functional specifications that serve as blueprints for developing slot games and backend systems. You will collaborate closely with game designers, developers, mathematicians, product managers, compliance teams, and QA engineers to ensure that all technical and business aspects of game development align with company goals and industry standards.
Key Responsibilities
Business Requirements & Documentation
- Gather, analyze, and document detailed business requirements for slot games and gaming systems.
- Write clear and precise functional specifications that define gameplay mechanics, bonus features, pay tables, and backend functionalities.
- Translate complex game concepts into structured documentation that development teams can execute.
- Ensure that all documentation adheres to internal standards and is easily understandable by both technical and non-technical stakeholders.
Slot Game Design Specifications
- Collaborate with game designers and mathematicians to document gameplay logic, feature triggers, jackpot mechanics, and RTP calculations.
- Specify game flow, user interface (UI) behaviors, anticipation animations, and special effects for features such as free spins, cascading reels, and stacked wilds.
- Work with artists and designers to capture visual and audio requirements aligned with gameplay features.
- Create game concept decks and storyboards for new titles, including descriptions of bonus rounds, symbols, and volatility profiles.
System Requirements & Integration Specs
- Define backend system requirements for game integrations, player tracking, jackpots, and bonus engines.
- Assist in writing API specifications and integration guides for deploying slot games on partner platforms.
- Collaborate with engineering teams to document data flow diagrams, authentication protocols, and reporting requirements.
- Ensure seamless integration with third-party systems, such as remote gaming servers (RGS), content aggregators, and compliance tools.
Cross-Functional Collaboration
- Work closely with development, QA, and release management teams to ensure all technical specifications are followed during implementation.
- Provide clarifications and updates on requirements throughout the development lifecycle.
- Support the QA team by reviewing test cases and validating that games and systems meet documented requirements.
- Collaborate with compliance teams to ensure that all functional specifications meet the regulatory standards of targeted jurisdictions.
Process Improvement & Stakeholder Alignment
- Continuously improve the business requirements-gathering process by adopting best practices and feedback loops.
- Maintain version control for documentation to ensure alignment between internal teams and external stakeholders.
- Facilitate requirement review sessions with stakeholders to ensure alignment before development starts.
- Ensure traceability of all requirements from initial concept through development and testing.
Key Requirements
Education & Experience
- Bachelor’s degree in Business Administration, Computer Science, Game Design, or a related field.
- Must have CCBA certification.
- 3+ years of experience as a Business Analyst.
- Proven experience writing detailed business and functional specifications for complex software products.
- Experience in the development lifecycle of slot games, including mathematics, design, development, and certification.
Technical & Analytical Skills
- Proficiency in JIRA, Confluence, or similar project management and documentation tools.
- Understanding of API structures and ability to write detailed API specifications.
Soft Skills
- Experience working in Agile/Scrum environments.
- Excellent written and verbal communication skills with a strong attention to detail.
- Ability to simplify complex concepts for diverse stakeholders, including developers, designers, and executives.
- Strong analytical and problem-solving skills with a solution-oriented mindset.
- Exceptional collaboration skills and the ability to work cross-functionally in a fast-paced environment.
- Highly organized with strong time management skills to handle multiple projects simultaneously.
Preferred Qualifications
- Previous experience in slot game development or a casino gaming environment.
- Understanding of jurisdictional compliance requirements in regulated iGaming markets.
- Familiarity with certification processes for slot games in regulated environments.
- Ability to read and understand game math profiles and translate them into functional specs.
- Strong knowledge of slot game mechanics (RTP, volatility, jackpots, free spins, cascading reels).
- Familiarity with remote gaming servers (RGS), gaming platforms, and content management systems.
Job Type: Full-time
Salary: $60,000.00-$70,000.00 per year
Schedule:
- 8-hour shift
- Monday to Friday
THE PERKS:
- Health, dental, life, and disability benefits are 90% employer-paid.
- Tuition reimbursement because learning is growing.
- We frequently celebrate our achievements by having BBQs, themed social events, monthly birthdays, ice-cream Wednesdays in the summer, and holiday parties, to name a few. All work and no play make for dull company.
We thank all applicants, however, only those with the above-stated qualifications who are selected for an interview will be contacted.
About Pong Game Studios
We’re an entertainment company. A software company. A platform company. But mostly, a company full of passionate people who love making games that people love to play. Pong Studios is a third party developer game studio for land based, online and social gaming markets based in Woodbridge, Ontario. The studio provides full service turnkey solutions to some of the largest gaming companies in the world. Through its partners the studio distributes its games globally. And with an emphasis on high quality, premium graphics and unique math models, Pong has developed some of the best performing content in the industry. It’s the place where unique creations come to life!
Different game genres require different ways to move and animate. Whether its physics, motion tween or more complex character animation, we’ll make it happen. We provide custom made visual effects, working directly with the artists to achieve high quality, engaging visuals.