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IT Support Specialist

TapTalent.ai2 months ago
Toronto, ON
Senior Level
Full-time

About the role

🌟 We're Hiring: IT Support Specialist! 🌟

We are seeking a knowledgeable and proactive IT Support Specialist to join our team in Toronto. The ideal candidate will be responsible for providing technical support, troubleshooting issues, and ensuring smooth operation of IT systems. A strong understanding of hardware, software, and networking is essential.

πŸ“ Location: Toronto, Canada

⏰ Work Mode: Work From Office

πŸ’Ό Role: IT Support Specialist

What You'll Do

πŸ”§ Provide technical support to end-users via phone, email, or in-person.

πŸ›  Diagnose and resolve hardware and software issues efficiently.

🌐 Maintain and troubleshoot network connectivity problems.

πŸ“„ Document support requests and resolutions in the ticketing system.

πŸ“ˆ Assist in the setup and configuration of new devices and applications.

πŸ”’ Implement security measures to protect sensitive data.

What We’re Looking For

βœ… Proven experience as an IT Support Specialist or similar role.

βœ… Strong knowledge of computer systems, mobile devices, and other tech products.

βœ… Excellent problem-solving skills with attention to detail.

βœ… Ability to communicate technical information clearly to non-technical users.

βœ… Relevant certifications (e.g., CompTIA A+, Microsoft Certified) are a plus.

Ready to make an impact? πŸš€ Apply now and let’s grow together!

About TapTalent.ai

Software Development
11-50

Backed by Iterative Capital, Salesforce Startup Programme

TapTalent is an all in one "AI Powered Talent Ecosystem" that :

  1. Helps you search from a database of 1 billion+ people and helps you define automatic reachout campaigns across whatsapp, linkedin, email. [ Search ]

  2. Helps you post jobs in one click to 50+ portals. [ Inbound Recruiting ]

  3. Allows you to streamline and automate reachouts, that helps you close more "effective" hires. [ Outbound Recruiting ]

  4. Helps you assess the candidates via AI powered Video, Audio, Text. [Screening]