Dealership Service Advisor (Full-time)
Top Benefits
About the role
We’re looking for a Dealership Customer Service Advisor to join our Service Team!
As a Service Advisor, your work will have a HUGE impact on providing legendary customer service to our loyal customers!
People will count on you to provide information and quickly resolve their inquiries in a professional manner.
We are looking for a highly motivated and organized individual with a ‘can do’ attitude to join our team!
Here’s what you’ll deliver:
- Identifying, recommending and documenting service maintenance and repairs for customers.
- Greeting customers in a courteous, professional manner.
- Delivering personalized service that exemplifies our dealerships.
- Working with technicians to identify required maintenance and repairs.
- Preparing repair orders, updating database with relevant details of orders, and closing orders by providing appropriate repairs and services.
- Providing service recommendations and estimate costs to customers.
- Ensuring customer satisfaction meets company and manufacturers’ standards.
- Striving to meet the department’s repair order production standards.
- Perform other Service related duties as required by management
What you need to succeed:
- Must have dealership Service Advisor experience
- Professional, friendly and customer oriented with high emphasis on good CSI and selling capabilities.
- Ability to sell and recommend maintenance and repairs to our loyal customers.
- Strong computer skills.
- Good communication skills and attention to detail.
- Must have the ability to multi-task and work under pressure.
- Superior organizational skills, results-oriented
- Strong resourcefulness, ability to work autonomously, and committed to self-development
- Demonstrated ability to handle multiple priorities and deadlines
- Excellent listening and communication skills with the ability to foster strong working relationships
What’s in it for you?
- Excellent management support and guidance
- Play an active role in your career development within the company - we have advancement opportunities
- Access to benefits
- Discount on vehicles, service and parts for you and your family
We are an Equal Opportunity Employer
At Old Mill, our value of Respect is founded on seeing diversity as a strength, being inclusive and fostering collaboration. We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected and heard.
Eligibility to Work in Canada
It’s important that you are legally eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.
We are currently recruiting for a passionate Service Advisor to join our growing team at Old Mill Cadillac.
We foster an environment that values input and actively encourages you to collaborate on new initiatives. We offer a great compensation package including competitive pay, group benefits, management support, team atmosphere, training opportunities and much more!
We appreciate the interest of all applicants, but due to a high volume of applicants we will only be contacting candidates whose skills, experience and qualifications best meet the requirements of the position.
Job Types: Full-time, Permanent
Job Types: Full-time, Permanent
Pay: $45,000.00-$85,996.00 per year
Benefits:
- Dental care
- Life insurance
- On-site parking
Schedule:
- 8 hour shift
Experience:
- service advisor: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person
Dealership Service Advisor (Full-time)
Top Benefits
About the role
We’re looking for a Dealership Customer Service Advisor to join our Service Team!
As a Service Advisor, your work will have a HUGE impact on providing legendary customer service to our loyal customers!
People will count on you to provide information and quickly resolve their inquiries in a professional manner.
We are looking for a highly motivated and organized individual with a ‘can do’ attitude to join our team!
Here’s what you’ll deliver:
- Identifying, recommending and documenting service maintenance and repairs for customers.
- Greeting customers in a courteous, professional manner.
- Delivering personalized service that exemplifies our dealerships.
- Working with technicians to identify required maintenance and repairs.
- Preparing repair orders, updating database with relevant details of orders, and closing orders by providing appropriate repairs and services.
- Providing service recommendations and estimate costs to customers.
- Ensuring customer satisfaction meets company and manufacturers’ standards.
- Striving to meet the department’s repair order production standards.
- Perform other Service related duties as required by management
What you need to succeed:
- Must have dealership Service Advisor experience
- Professional, friendly and customer oriented with high emphasis on good CSI and selling capabilities.
- Ability to sell and recommend maintenance and repairs to our loyal customers.
- Strong computer skills.
- Good communication skills and attention to detail.
- Must have the ability to multi-task and work under pressure.
- Superior organizational skills, results-oriented
- Strong resourcefulness, ability to work autonomously, and committed to self-development
- Demonstrated ability to handle multiple priorities and deadlines
- Excellent listening and communication skills with the ability to foster strong working relationships
What’s in it for you?
- Excellent management support and guidance
- Play an active role in your career development within the company - we have advancement opportunities
- Access to benefits
- Discount on vehicles, service and parts for you and your family
We are an Equal Opportunity Employer
At Old Mill, our value of Respect is founded on seeing diversity as a strength, being inclusive and fostering collaboration. We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected and heard.
Eligibility to Work in Canada
It’s important that you are legally eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.
We are currently recruiting for a passionate Service Advisor to join our growing team at Old Mill Cadillac.
We foster an environment that values input and actively encourages you to collaborate on new initiatives. We offer a great compensation package including competitive pay, group benefits, management support, team atmosphere, training opportunities and much more!
We appreciate the interest of all applicants, but due to a high volume of applicants we will only be contacting candidates whose skills, experience and qualifications best meet the requirements of the position.
Job Types: Full-time, Permanent
Job Types: Full-time, Permanent
Pay: $45,000.00-$85,996.00 per year
Benefits:
- Dental care
- Life insurance
- On-site parking
Schedule:
- 8 hour shift
Experience:
- service advisor: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person