Inside Sales & Retention Specialist
Top Benefits
About the role
Job Title: Inside Sales & Retention Specialist
Location: London, Ontario (In-Office)
About Us:
Security ONE has been a trusted leader in safeguarding homes and businesses across Ontario for nearly 50 years. We offer cutting-edge security solutions and pride ourselves on delivering reliable, 5-star service. Join a team where your impact matters and your growth is prioritized.
What You’ll Do:
- Engage with new and existing customers, offering smart home security, video surveillance, fire monitoring, and access control solutions.
- Generate sales leads and upsell current customers.
- Maintain existing accounts, driving retention through loyalty programs and strong customer relationships.
- Set and exceed daily, weekly, and monthly sales targets.
- Customize security solutions for clients, meeting their evolving needs.
- Work closely with the Sales Manager to optimize sales strategies and hit performance goals.
Who You Are:
- 2+ years in sales, customer retention, or account management.
- Excellent communicator with a customer-first mindset.
- Highly organized, with strong problem-solving abilities.
- Comfortable with CRM tools (e.g., Salesforce).
What We Offer:
- Compensation: Uncapped commission structure with monthly performance bonuses.
- Benefits: Comprehensive Health & Dental plan, including a Health Care Spending Account, plus short- and long-term disability programs.
- Growth: World-class training program and opportunities for professional development.
- Work-Life Balance: Paid vacation and a supportive leadership team.
Ready to Join?
If you're driven by success and committed to delivering top-tier customer experiences, apply today. Help us protect what matters most while building your career in a supportive and rewarding environment.
Security ONE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require accommodations to participate in the job application or interview process, please contact us.
Job Types: Full-time, Permanent
Pay: $38,000.00-$50,000.00 per year
Additional pay:
- Bonus pay
- Commission pay
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
- Work from home
Schedule:
- Day shift
- Monday to Friday
- No weekends
Application question(s):
- Do you have customer retention experience?
- Salary expectations:
Education:
- Secondary School (required)
Experience:
- sales: 2 years (required)
Work Location: In person
About Security ONE
Security ONE has come a long way since our humble beginnings in 1978. Set up by group of partners with an extensive background in security, the company remains locally owned and operated to this day.
With its origins in the basement of a house on Erie St in Leamington, ON, the company’s head office remains in the tomato capital of Canada. For many years, Security ONE operated out of an office on Oak St, when it expanded to include a branch office in Windsor, ON, and eventually Chatham, ON.
Security ONE moved its head office operations from Oak St to our current location on Sherk St, in Leamington, into the former agricultural testing facility for the H.J. Heinz Company. That same year saw the company’s latest expansion into London, ON.
With a work force of over 50, Security ONE serves customers across Southwestern Ontario and beyond.
Inside Sales & Retention Specialist
Top Benefits
About the role
Job Title: Inside Sales & Retention Specialist
Location: London, Ontario (In-Office)
About Us:
Security ONE has been a trusted leader in safeguarding homes and businesses across Ontario for nearly 50 years. We offer cutting-edge security solutions and pride ourselves on delivering reliable, 5-star service. Join a team where your impact matters and your growth is prioritized.
What You’ll Do:
- Engage with new and existing customers, offering smart home security, video surveillance, fire monitoring, and access control solutions.
- Generate sales leads and upsell current customers.
- Maintain existing accounts, driving retention through loyalty programs and strong customer relationships.
- Set and exceed daily, weekly, and monthly sales targets.
- Customize security solutions for clients, meeting their evolving needs.
- Work closely with the Sales Manager to optimize sales strategies and hit performance goals.
Who You Are:
- 2+ years in sales, customer retention, or account management.
- Excellent communicator with a customer-first mindset.
- Highly organized, with strong problem-solving abilities.
- Comfortable with CRM tools (e.g., Salesforce).
What We Offer:
- Compensation: Uncapped commission structure with monthly performance bonuses.
- Benefits: Comprehensive Health & Dental plan, including a Health Care Spending Account, plus short- and long-term disability programs.
- Growth: World-class training program and opportunities for professional development.
- Work-Life Balance: Paid vacation and a supportive leadership team.
Ready to Join?
If you're driven by success and committed to delivering top-tier customer experiences, apply today. Help us protect what matters most while building your career in a supportive and rewarding environment.
Security ONE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require accommodations to participate in the job application or interview process, please contact us.
Job Types: Full-time, Permanent
Pay: $38,000.00-$50,000.00 per year
Additional pay:
- Bonus pay
- Commission pay
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
- Work from home
Schedule:
- Day shift
- Monday to Friday
- No weekends
Application question(s):
- Do you have customer retention experience?
- Salary expectations:
Education:
- Secondary School (required)
Experience:
- sales: 2 years (required)
Work Location: In person
About Security ONE
Security ONE has come a long way since our humble beginnings in 1978. Set up by group of partners with an extensive background in security, the company remains locally owned and operated to this day.
With its origins in the basement of a house on Erie St in Leamington, ON, the company’s head office remains in the tomato capital of Canada. For many years, Security ONE operated out of an office on Oak St, when it expanded to include a branch office in Windsor, ON, and eventually Chatham, ON.
Security ONE moved its head office operations from Oak St to our current location on Sherk St, in Leamington, into the former agricultural testing facility for the H.J. Heinz Company. That same year saw the company’s latest expansion into London, ON.
With a work force of over 50, Security ONE serves customers across Southwestern Ontario and beyond.