Business Analyst, Information Systems
Top Benefits
About the role
POSITION TYPE : Permanent, Full-time, Day , 75 hours / pay period, 1.0 FTE
SALARY SCALE : $82,409 to $95,987 annually
Why should I join Bruyère Health?
At Bruyère Health, we're much more than a health organization; we're a true community built on respect, compassion, accountability, collaboration, and learning. If you're passionate about making a difference and are ready to be part of something bigger than yourself, join us. Come and work at Bruyère Health, where compassion and innovation meet to make each life better.
What is in it for me?
-
Competitive benefits program
-
Defined benefit pension plan (when applicable)
-
Wellness program and on-site gyms
-
Employee perks program
-
Mental health support through our Employee and Family Assistance Program
-
Professional development and learning opportunities
What would my role be?
Reporting to the Manager, Applications, you will work closely with administrative and clinical departments and groups as well as with the Manager, Applications and the Chief Technology Officer to ensure the best use of technology to support the organization’s business goals. The Business Analyst is responsible for applications used at Bruyère Health, supporting users from diverse groups. These applications are used by approximately 3,400 users at three sites.
You will provide primary support on several key applications. Support activities include:
-
Analyzing the organization’s departments’ existing processes and integrate solutions into their workflows through workflow analysis
-
Analyzing, defining and documenting user requirements
-
Working as a liaison between technical personnel and various end-user departments
-
Developing ad hoc reports to respond to user needs
-
Providing end-user support
-
Testing and debugging applications
-
Configuring applications
-
Troubleshooting problems
-
Managing system updates
-
Writing documentation
-
Escalating issues to vendors
You will also:
-
Work in conjunction with the network administrator to select and implement application servers and ensure that adequate disaster recovery procedures are in place.
-
Participate in the selection and implementation of new application software.
-
Sit on committees and identify system requirements and functional improvements through meetings and interviews.
-
Participate in the review of potential applications and the final selection.
-
Work closely with the vendor, network administrator and users throughout the implementation process.
How do I qualify?
Required:
-
University or college degree (3 years) in Information Systems, Computer Science or in a relevant field
-
Minimum of three (3) years of relevant experience
-
Experience in structured systems analysis and design
-
Experience defining user requirements and writing specifications documents
-
Experience working with users and vendors to install and test systems
-
Troubleshooting and support of various applications
Preferred:
- Undergraduate Degree
- Experience with an Electronic Patient Record (EPR) system such as: MEDITECH, EPIC
- Experience with Office 365 Power BI, Power App and Power Automate
- Fluent in French and English
What skills should I possess to succeed in the role?
-
Familiar with a broad range of the organization’s business areas. For example: Finance, Human Resources, Health Records, Admissions and Patient Care.
-
Knowledge of Relational Database Management Systems (RDBMS)
-
Knowledge of report development technologies (Power BI, Crystal Reports or similar report writing tool)
-
Structured, analytical approach
-
Able to communicate well, both verbally and in writing
-
Able to work independently, or as part of a multi-disciplinary team
-
Knowledge of and familiarity with project management tools
-
Able to contribute to the planning, coordination, execution and evaluation of various projects within the Information Systems department.
-
Good understanding of the organization
-
Strong organizational skills
-
Excellent problem-solving ability
-
Able to maintain confidentiality of sensitive information
-
Advanced computer skills.
-
Basic knowledge of medical terminology.
About Bruyère Health
Bruyère Health is Eastern Ontario’s leading health organization specializing in aging, rehabilitation, and care for those with multiple complex medical conditions. We bring together compassionate, person-centered care with world-class research to maximize quality of life for those we care for and their loved ones.
Bruyère Health has a proven history of addressing gaps in our health system with compassion, innovation, and courage. Today, as an academic health sciences center, we are training the next generation of health professionals to see—and take action on creating—a better health system for all.
Additional Information
- Please note that applications received after the closing date will not be considered.
All applicants must provide a recent CV, and a cover letter that clearly indicates that they meet the required qualifications. Copies of your degrees and certifications, if applicable, in one of Canada’s official languages must also be included. Please note that any inaccuracies in the information provided may result in your application being rejected.
Please note that the pre-screening questions must be submitted by all applicants as part of the application process and that answers are for information purposes only and will not disqualify internal candidates from competitions provided that the candidate meets the required qualifications of the position as per the posting.
Bruyère Health promotes the principles of diversity and inclusion and adheres to the Employment Equity Act and Accessibility for Ontarians with Disabilities Act. Bruyère Health is committed to developing inclusive, barrier-free selection processes and work environments. If contacted regarding this competition, please advise the departmental official of the accommodation measures which may be required to enable you to be assessed in a fair and equitable manner.
All Bruyère Health employees are required to provide proof of full vaccination as per our Enhanced COVID-19 Immunization policy.
An acknowledgement of receipt will be sent following the submission of your application. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
The next step is yours, apply now!
About Bruyère Health
Santé Bruyère, c’est bien plus qu’un organisme spécialisé dans le vieillissement, la réadaptation et les soins complexes; c'est une communauté bâtie sur le respect, la compassion, la responsabilisation, la collaboration et l’apprentissage. Si changer le cours des choses vous tient à cœur, venez travailler chez Santé Bruyère, là où la compassion et l’innovation convergent pour rendre chaque vie meilleure.
Santé Bruyère est un organisme de soins de santé de premier plan de l’est de l’Ontario, qui se spécialise dans le vieillissement, la réadaptation et les soins aux personnes atteintes de multimorbidités complexes. Chez Santé Bruyère, nous allions la compassion dans les soins centrés sur la personne à la recherche de classe mondiale afin de maximiser la qualité de vie des personnes qui nous confient leurs soins et leurs proches.
Santé Bruyère sait depuis fort longtemps mettre à profit sa compassion, son innovation et son courage, afin de pallier les lacunes qui existent dans le réseau de la santé. Aujourd’hui, au sein de notre centre universitaire des sciences de la santé, nous sommes investis dans la formation de la prochaine génération de professionnels de la santé pour apporter notre pierre à l’édification d’un meilleur système de santé pour tous.
--
At Bruyère Health, we're more than an organization specializing in aging, rehabilitation, and complex care; we're a community built on respect, compassion, accountability, collaboration, and learning. If you're passionate about making a difference, come and work at Bruyère Health, where compassion and innovation meet to make each life better.
Bruyère Health is Eastern Ontario’s leading health organization specializing in aging, rehabilitation, and care for those with multiple complex medical conditions. We bring together compassionate, person-centered care with world-class research to maximize quality of life for those we care for and their loved ones.
Bruyère Health has a proven history of addressing gaps in our health system with compassion, innovation, and courage. Today, as an academic health sciences center, we are training the next generation of health professionals to see—and take action on creating—a better health system for all.
Business Analyst, Information Systems
Top Benefits
About the role
POSITION TYPE : Permanent, Full-time, Day , 75 hours / pay period, 1.0 FTE
SALARY SCALE : $82,409 to $95,987 annually
Why should I join Bruyère Health?
At Bruyère Health, we're much more than a health organization; we're a true community built on respect, compassion, accountability, collaboration, and learning. If you're passionate about making a difference and are ready to be part of something bigger than yourself, join us. Come and work at Bruyère Health, where compassion and innovation meet to make each life better.
What is in it for me?
-
Competitive benefits program
-
Defined benefit pension plan (when applicable)
-
Wellness program and on-site gyms
-
Employee perks program
-
Mental health support through our Employee and Family Assistance Program
-
Professional development and learning opportunities
What would my role be?
Reporting to the Manager, Applications, you will work closely with administrative and clinical departments and groups as well as with the Manager, Applications and the Chief Technology Officer to ensure the best use of technology to support the organization’s business goals. The Business Analyst is responsible for applications used at Bruyère Health, supporting users from diverse groups. These applications are used by approximately 3,400 users at three sites.
You will provide primary support on several key applications. Support activities include:
-
Analyzing the organization’s departments’ existing processes and integrate solutions into their workflows through workflow analysis
-
Analyzing, defining and documenting user requirements
-
Working as a liaison between technical personnel and various end-user departments
-
Developing ad hoc reports to respond to user needs
-
Providing end-user support
-
Testing and debugging applications
-
Configuring applications
-
Troubleshooting problems
-
Managing system updates
-
Writing documentation
-
Escalating issues to vendors
You will also:
-
Work in conjunction with the network administrator to select and implement application servers and ensure that adequate disaster recovery procedures are in place.
-
Participate in the selection and implementation of new application software.
-
Sit on committees and identify system requirements and functional improvements through meetings and interviews.
-
Participate in the review of potential applications and the final selection.
-
Work closely with the vendor, network administrator and users throughout the implementation process.
How do I qualify?
Required:
-
University or college degree (3 years) in Information Systems, Computer Science or in a relevant field
-
Minimum of three (3) years of relevant experience
-
Experience in structured systems analysis and design
-
Experience defining user requirements and writing specifications documents
-
Experience working with users and vendors to install and test systems
-
Troubleshooting and support of various applications
Preferred:
- Undergraduate Degree
- Experience with an Electronic Patient Record (EPR) system such as: MEDITECH, EPIC
- Experience with Office 365 Power BI, Power App and Power Automate
- Fluent in French and English
What skills should I possess to succeed in the role?
-
Familiar with a broad range of the organization’s business areas. For example: Finance, Human Resources, Health Records, Admissions and Patient Care.
-
Knowledge of Relational Database Management Systems (RDBMS)
-
Knowledge of report development technologies (Power BI, Crystal Reports or similar report writing tool)
-
Structured, analytical approach
-
Able to communicate well, both verbally and in writing
-
Able to work independently, or as part of a multi-disciplinary team
-
Knowledge of and familiarity with project management tools
-
Able to contribute to the planning, coordination, execution and evaluation of various projects within the Information Systems department.
-
Good understanding of the organization
-
Strong organizational skills
-
Excellent problem-solving ability
-
Able to maintain confidentiality of sensitive information
-
Advanced computer skills.
-
Basic knowledge of medical terminology.
About Bruyère Health
Bruyère Health is Eastern Ontario’s leading health organization specializing in aging, rehabilitation, and care for those with multiple complex medical conditions. We bring together compassionate, person-centered care with world-class research to maximize quality of life for those we care for and their loved ones.
Bruyère Health has a proven history of addressing gaps in our health system with compassion, innovation, and courage. Today, as an academic health sciences center, we are training the next generation of health professionals to see—and take action on creating—a better health system for all.
Additional Information
- Please note that applications received after the closing date will not be considered.
All applicants must provide a recent CV, and a cover letter that clearly indicates that they meet the required qualifications. Copies of your degrees and certifications, if applicable, in one of Canada’s official languages must also be included. Please note that any inaccuracies in the information provided may result in your application being rejected.
Please note that the pre-screening questions must be submitted by all applicants as part of the application process and that answers are for information purposes only and will not disqualify internal candidates from competitions provided that the candidate meets the required qualifications of the position as per the posting.
Bruyère Health promotes the principles of diversity and inclusion and adheres to the Employment Equity Act and Accessibility for Ontarians with Disabilities Act. Bruyère Health is committed to developing inclusive, barrier-free selection processes and work environments. If contacted regarding this competition, please advise the departmental official of the accommodation measures which may be required to enable you to be assessed in a fair and equitable manner.
All Bruyère Health employees are required to provide proof of full vaccination as per our Enhanced COVID-19 Immunization policy.
An acknowledgement of receipt will be sent following the submission of your application. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
The next step is yours, apply now!
About Bruyère Health
Santé Bruyère, c’est bien plus qu’un organisme spécialisé dans le vieillissement, la réadaptation et les soins complexes; c'est une communauté bâtie sur le respect, la compassion, la responsabilisation, la collaboration et l’apprentissage. Si changer le cours des choses vous tient à cœur, venez travailler chez Santé Bruyère, là où la compassion et l’innovation convergent pour rendre chaque vie meilleure.
Santé Bruyère est un organisme de soins de santé de premier plan de l’est de l’Ontario, qui se spécialise dans le vieillissement, la réadaptation et les soins aux personnes atteintes de multimorbidités complexes. Chez Santé Bruyère, nous allions la compassion dans les soins centrés sur la personne à la recherche de classe mondiale afin de maximiser la qualité de vie des personnes qui nous confient leurs soins et leurs proches.
Santé Bruyère sait depuis fort longtemps mettre à profit sa compassion, son innovation et son courage, afin de pallier les lacunes qui existent dans le réseau de la santé. Aujourd’hui, au sein de notre centre universitaire des sciences de la santé, nous sommes investis dans la formation de la prochaine génération de professionnels de la santé pour apporter notre pierre à l’édification d’un meilleur système de santé pour tous.
--
At Bruyère Health, we're more than an organization specializing in aging, rehabilitation, and complex care; we're a community built on respect, compassion, accountability, collaboration, and learning. If you're passionate about making a difference, come and work at Bruyère Health, where compassion and innovation meet to make each life better.
Bruyère Health is Eastern Ontario’s leading health organization specializing in aging, rehabilitation, and care for those with multiple complex medical conditions. We bring together compassionate, person-centered care with world-class research to maximize quality of life for those we care for and their loved ones.
Bruyère Health has a proven history of addressing gaps in our health system with compassion, innovation, and courage. Today, as an academic health sciences center, we are training the next generation of health professionals to see—and take action on creating—a better health system for all.