Job Title: Enablement Program Coordinator

Department: Product Education

Reports To: e-Learning Content Specialist - Team Lead

Job Requirement(s): Travel within North America approx. 4-8 weeks per year

Location: Calgary, AB

No. of Openings: 1

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “

Job purpose

The Internal Education Coordinator is responsible for designing, implementing, and managing internal training programs that enhance employee knowledge and performance across departments. This role ensures that educational content is aligned with organizational goals, product updates, and internal certification standards. The coordinator will collaborate closely with the e-Learning Product Specialists, Team Leads, and other departments to deliver high-quality, engaging learning experiences through platforms such as PBS Academy and SharePoint.

Responsibilities:

• Design and deliver internal training programs, workshops, and onboarding sessions.
• Align educational initiatives with organizational goals and departmental needs.
• Maintain and update training content in PBS Academy, SharePoint, and other platforms.

Curriculum & Content Management:

• Collaborate with e-Learning Product Specialists to storyboard and develop course content.
• Ensure consistency, clarity, and accuracy in all internal training materials.
• Maintain an organized document library

Training Delivery &Support:

• Support the development and maintenance of internal certification programs.
• Provide guidance and support to employees on learning tools and resources.
• Act as a liaison between departments to ensure training needs are met.

Collaboration & Communication:

• Work closely with the Product Education Manager and Team Leads to prioritize project initiatives and priorities.
• Communicate updates and initiatives across multiple PBS departments.
• Partner with Product, Marketing, and Sales teams to ensure training reflects current product features and messaging.

Quality Assurance & Compliance:

• Ensure all training content adheres to internal documentation standards.
• Stay informed about best practices in instructional design and adult learning.
• Maintain compliance with internal policies and procedures.

Qualifications:

• Demonstrated team coordination experience.
• Excellent communication and organizational skills.
• Strong attention to detail and ability to manage multiple projects.
• Proficiency in Microsoft Office Suite and e-learning tools.
• High school diploma required; post-secondary education in a related field is an asset.
• Automotive dealership or customer service experience is a plus.

Working Conditions:

• Full-time, 40-hour work week.
• Occasional travel and weekend work may be required.
• Sit/stand desks and standard PC provided.

Physical Requirements:

• Extended periods of sitting or standing.
• Light lifting (up to 20 lbs occasionally).

To qualify for this role, you must:

1. Have been in your current role for at least 6 months

2. Have no PIP (Performance Improvement Plan)

Please apply online through the Careers tab in your Dayforce account. Then send an email to: careers@pbssystems.com with the title of the role you are applying for in the Subject and CC your current supervisor.