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International Status Caller

UPS20 days ago
Fredericton, New Brunswick
CA$17/hour
Mid Level
full_time

About the role

Primary Job Posting Location: Fredericton, New Brunswick Canada

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description Job Summary This position obtains customs clearance information on shipments via phone, also processes inbound shipments and maintains verbal contact with the public. This role identifies sales prospects and strategically probes customers for volume expectations.

Job Type : Full-Time / Permanent

Workdays: Monday to Friday (must be able to work ALL 5 days of the week)

Shift Hours: 12:30 PM-9:00 PM (must be able to work a minimum of 40 hrs. per week).

Shift Duration: 8 hours a day (requires flexibility with Start and Finish time).

Work Location: 900 HANWELL ROAD FREDERICTON, NB E3B 6A2

Hourly Wage: $17.75 per hour

Key Responsibilities And Duties

  • Obtains broker information on shipment so shipments can be accurately assessed for duties and taxes by the designated broker.
  • Procures information for potential sales leads from UPS freight customers.
  • Sells UPS Brokerage services to suspected sales prospects.
  • Performs administrative duties such as processing qualified sales and resolving customer issues.

Requirements

  • Excellent verbal and written English (proficiency) and French (proficiency) communication skills – Required
  • Bilingual: English and French (proficiency) - Required
  • Previous call experience – Required
  • Intermediate computer skills: Word, Excel, and Outlook (Microsoft Office)
  • Previous sales experience - Preferred
  • Typing speed of 40+ words per minute with 90% accuracy
  • Ability to work with minimal supervision
  • Strong multitasking skills
  • Ability to work in a fast-paced environment

Additional Notes

  • Applications must include an updated resume.

UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

About UPS

Truck Transportation
10,000+

Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters. Beginning as a small messenger service, UPS was started by two enterprising teenagers and a $100 loan. Now, we’re more than 500,000 UPSers strong, with operations around the globe.

As a transportation and logistics leader, we are proud to offer innovative solutions to our customers—both big and small. We also support the communities we serve. Just take a look at The UPS Foundation’s social impact report!

Headquartered in Atlanta, we can be found on the web at ups.com and about.ups.com. Job seekers can visit upsjobs.com to learn more. Our active social media channels include Facebook, Instagram, Twitter, YouTube, and TikTok.

Facebook: www.facebook.com/ups Instagram: www.instagram.com/ups/ Twitter: www.twitter.com/ups TikTok: UPS YouTube: www.youtube.com/ups

Website https://about.ups.com/ The UPS Foundation’s social impact report: https://about.ups.com/us/en/social-impact/reporting/the-ups-foundations-social-impact-report.html Career Site upsjobs.com