Collection Agent
Top Benefits
About the role
Full Time, Permanent Senior Collection Agent
Supplemental Pay Types Salary and Commission
Day shift
Monday to Friday
Weekends as needed (Typically one Saturday per month 8:30 am to 11:30 am)
Put Your Collections Expertise to Work:
Partners in Credit (PIC), is a nationally recognized leader in national Third-Party, litigation services in Canada and BPO services for Canadian and US partners.
At PIC, we pride ourselves on our extensive experience and our ability to offer dynamic, flexible solutions year-round for clients such as Major Banks, Financial institutions, Utility, Government Programs consumer, commercial recoveries and litigation services, plus BPO Inbound and Outbound Outsource Programs including. Supported by decades of industry experience (38 years), our management and Executive team are widely recognized as innovators, setting the standard for excellence.
PIC is committed in investing in our employees and we’re dedicated to helping you succeed.
Are you a top performer in the collections industry? Do you thrive in a fast-paced environment where your skills make a difference?
We're seeking a seasoned Senior Collection Agent to join our growing team to work on high profile Banking and Utility clients. In this role, you'll leverage your experience and communication skills to recover past-due accounts while providing exceptional customer service.
Why You'll Love Working Here:
- Competitive salary with uncapped performance-based commissions
- Opportunity to make a real impact on our business and opportunity to grow within the company
- Supportive and collaborative team environment
- Professional development and growth opportunities
- Comprehensive insurance coverage, incentives, paid training, and breaks
- Referral bonus program
- Initial paid training, monthly coaching, and continuous learning and development support
- Perks: holiday events, gifts, daily cash prizes, Social Events (BBQ, Bowling)
- Monthly and annual employee PERFORMANCE AWARDS
- Free Covered Parking on site
- Onsite Yoga Classes
- Onsite La Prep Restaurant
- Hybrid positions available for qualified agents
You're a great fit if you have:
- 5+ years of experience in collections
- Excellent oral and written communication skills in English for consistent collection calls
- Superior communication, math skills to negotiate high level of problem-solving skills
- Quality assurance testing regularly
- Other duties as required.
- Proven leadership skills
- Teamwork skills
- A proven track record of exceeding collection goals
- The ability to work independently and manage multiple priorities
- A commitment to professional, ethical and compliant collection practices
- Utilize skip tracing techniques and databases
- Analyze and evaluate financial reports and data
- Clear background check
- Proficiency in Microsoft Excel and Outlook
- Ability to adapt in a fast-paced environment
Ready to take your collections career to the next level and be a leader?
We offer a positive work environment where your contributions are valued. Apply today!
Partners In Credit is an equal opportunity employer.
Job Type: Full-time
Pay: $36,000.00-$60,000.00 per year
Additional pay:
- Commission pay
- Retention bonus
Benefits:
- Casual dress
- Dental care
- On-site parking
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Collections: 2 years (required)
Work Location: In person
About Partners in Credit Inc
Partners In Credit Inc. (PIC) is a privately owned and operated Canadian corporation that specializes in third party collection services. Our primary focus is on serving various sectors including Federal and municipal governments, health and social services, utilities, and banking. We are experienced in collecting federal fines, provincial offence fines, parking tickets, social services fees, parks and recreation fees, fire services fees, police services fees, medical transport fees, as well as personal loans and commercial accounts receivables.
For the past 35 years, PIC has had the honor of serving as the representative for Canada's most esteemed brands. Our mission has been to help these brands achieve their financial recovery goals through exceptional performance and superior customer service. Our esteemed clientele includes the top five Financial Institutions in Canada, the Federal Public Prosecution Services, and 12 primary assignment POA portfolios.
Operating as a Portfolio Management company, PIC is divided into specialized divisions that employ customized collection strategies, product-specific training programs, experienced licensed resources, digital communication strategies, advanced employee workforce analytical software, and complete operational support. We cater to 6 niche markets (Commercial, Finance, Government, Healthcare, Telecommunications, and Utilities), valuing each client as our top priority. Our success stems from providing high-quality service and performance to a select few, rather than adopting a mass quantity approach at the lowest commission rate.
Collection Agent
Top Benefits
About the role
Full Time, Permanent Senior Collection Agent
Supplemental Pay Types Salary and Commission
Day shift
Monday to Friday
Weekends as needed (Typically one Saturday per month 8:30 am to 11:30 am)
Put Your Collections Expertise to Work:
Partners in Credit (PIC), is a nationally recognized leader in national Third-Party, litigation services in Canada and BPO services for Canadian and US partners.
At PIC, we pride ourselves on our extensive experience and our ability to offer dynamic, flexible solutions year-round for clients such as Major Banks, Financial institutions, Utility, Government Programs consumer, commercial recoveries and litigation services, plus BPO Inbound and Outbound Outsource Programs including. Supported by decades of industry experience (38 years), our management and Executive team are widely recognized as innovators, setting the standard for excellence.
PIC is committed in investing in our employees and we’re dedicated to helping you succeed.
Are you a top performer in the collections industry? Do you thrive in a fast-paced environment where your skills make a difference?
We're seeking a seasoned Senior Collection Agent to join our growing team to work on high profile Banking and Utility clients. In this role, you'll leverage your experience and communication skills to recover past-due accounts while providing exceptional customer service.
Why You'll Love Working Here:
- Competitive salary with uncapped performance-based commissions
- Opportunity to make a real impact on our business and opportunity to grow within the company
- Supportive and collaborative team environment
- Professional development and growth opportunities
- Comprehensive insurance coverage, incentives, paid training, and breaks
- Referral bonus program
- Initial paid training, monthly coaching, and continuous learning and development support
- Perks: holiday events, gifts, daily cash prizes, Social Events (BBQ, Bowling)
- Monthly and annual employee PERFORMANCE AWARDS
- Free Covered Parking on site
- Onsite Yoga Classes
- Onsite La Prep Restaurant
- Hybrid positions available for qualified agents
You're a great fit if you have:
- 5+ years of experience in collections
- Excellent oral and written communication skills in English for consistent collection calls
- Superior communication, math skills to negotiate high level of problem-solving skills
- Quality assurance testing regularly
- Other duties as required.
- Proven leadership skills
- Teamwork skills
- A proven track record of exceeding collection goals
- The ability to work independently and manage multiple priorities
- A commitment to professional, ethical and compliant collection practices
- Utilize skip tracing techniques and databases
- Analyze and evaluate financial reports and data
- Clear background check
- Proficiency in Microsoft Excel and Outlook
- Ability to adapt in a fast-paced environment
Ready to take your collections career to the next level and be a leader?
We offer a positive work environment where your contributions are valued. Apply today!
Partners In Credit is an equal opportunity employer.
Job Type: Full-time
Pay: $36,000.00-$60,000.00 per year
Additional pay:
- Commission pay
- Retention bonus
Benefits:
- Casual dress
- Dental care
- On-site parking
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Collections: 2 years (required)
Work Location: In person
About Partners in Credit Inc
Partners In Credit Inc. (PIC) is a privately owned and operated Canadian corporation that specializes in third party collection services. Our primary focus is on serving various sectors including Federal and municipal governments, health and social services, utilities, and banking. We are experienced in collecting federal fines, provincial offence fines, parking tickets, social services fees, parks and recreation fees, fire services fees, police services fees, medical transport fees, as well as personal loans and commercial accounts receivables.
For the past 35 years, PIC has had the honor of serving as the representative for Canada's most esteemed brands. Our mission has been to help these brands achieve their financial recovery goals through exceptional performance and superior customer service. Our esteemed clientele includes the top five Financial Institutions in Canada, the Federal Public Prosecution Services, and 12 primary assignment POA portfolios.
Operating as a Portfolio Management company, PIC is divided into specialized divisions that employ customized collection strategies, product-specific training programs, experienced licensed resources, digital communication strategies, advanced employee workforce analytical software, and complete operational support. We cater to 6 niche markets (Commercial, Finance, Government, Healthcare, Telecommunications, and Utilities), valuing each client as our top priority. Our success stems from providing high-quality service and performance to a select few, rather than adopting a mass quantity approach at the lowest commission rate.