Top Benefits
About the role
Looking for an Exciting and High Paying job in White Rock with a top employer? Join White Rock Dodge, part of Trotman Auto Group, recognized as one of the best places to work in White Rock!
Why Work With Us?
At White Rock, we’re not just selling and servicing cars – we’re delivering exceptional customer experiences. As a Tower Operator, you'll be part of a dynamic team. Your skills and expertise keep customers satisfied and vehicles on the road!
What We Offer:
✅ A rewarding career with a top automotive group in BC
✅ Permanent Role with a Competitive Salary
✅ Benefits - Access a wide range of medical, dental, and mental wellness services to keep you and your family healthy.
✅ A supportive and innovative workplace culture
✅ Career Growth and Development: Access to paid training, NADA courses for various departments, and internal professional and career development opportunities.
Schedule: Tuesday to Saturday
Job Type: Full time
Compensation: $75,000-$84,000/ annual
What we are looking for:
- Previous experience in a dealership or automotive service environment preferred.
- Strong understanding of service shop operations and workflow.
- Excellent organizational and time management skills.
- Strong communication and interpersonal skills.
- Ability to multitask in a fast-paced environment with attention to detail
- Familiarity with dealership management systems (DMS) is a plus.
- Strong customer service skills with a Commitment to delivering high-quality service.
What your day will look like:
-
Workflow & Dispatching: Prioritize and dispatch work efficiently with Technicians to maintain shop flow and productivity. Monitor shop capacity and coordinate with other departments.
-
Repair Order & Internal Work Management: Create and manage internal repair orders for service and collision inventory. Service order processing & inventory.
Track and support completion of internal work and pre-delivery inspections to meet production goals.
Assist in managing open work orders and ensure accurate documentation and timely follow-up.
-
Productivity Monitoring & Reporting: Monitor daily produced hours for all Technicians to ensure targets are met. Communicate performance insights and productivity trends to Service Management.
-
Customer Communication & Support: Collaborate with the team to ensure work is completed on time and customers receive status updates.
Handle incoming service inquiries and schedule appointments as needed.
Maintain a professional, courteous approach in all customer and team interactions.
-
Administrative & Compliance Duties: Stay updated on manufacturer warranty claims, recalls and service bulletins. Data entry and administrative tasks as directed. Ensure confidentiality and compliance with company standards and procedures.
Apply Now and take the next step in your career! Join one of Canada’s Best Managed Companies.
Trotman Auto Group is an equal-opportunity employer. Only selected candidates will be contacted.
About Trotman Auto Group
Recognized as one of the most innovative dealer groups in Canada, Trotman Auto Group, also known as "TAG", is an industry-leading, diversified dealer group representing 12 major OEM brands through 11 dealerships located across British Columbia.
At TAG, we take a different road. We lead with our core values and we are deeply committed to delivering exceptional customer experiences. We appreciate that our customers entrust us with one of their most important purchase decisions, and we work hard to earn that loyalty. We are known to have a palpable "buzz" when you walk into one of our stores with breakaway spirit and organizational culture.
Our business is a people business, and we constantly invest in our team's development. We operate our own TAG University and TAG Leadership Academy, with proprietary curriculum and advanced leadership coaching. We are purpose-driven, performance-oriented and principles-led.
Once you're part of the team, you're part of the TAG family.
We don't just expect the change; we are part of it. We are the proud recipients of the following;
Awarded Canada's Best Managed (2017 & 2018) - The Best Managed Companies program celebrates the top private businesses in Canada. Canada's Best Managed Companies is one of the country's leading business awards program recognizing Canadian-owned and managed companies for innovative, world class business practices. TAG continues to demonstrate industry leadership in growth, profitability and employee retention.
Awarded the Canadian Automotive Dealer's Association's Industry Laureate Award for Business Innovation - TAG was awarded for initiatives that significantly enhance performance and broaden the scope of business across the Industry.
Top Benefits
About the role
Looking for an Exciting and High Paying job in White Rock with a top employer? Join White Rock Dodge, part of Trotman Auto Group, recognized as one of the best places to work in White Rock!
Why Work With Us?
At White Rock, we’re not just selling and servicing cars – we’re delivering exceptional customer experiences. As a Tower Operator, you'll be part of a dynamic team. Your skills and expertise keep customers satisfied and vehicles on the road!
What We Offer:
✅ A rewarding career with a top automotive group in BC
✅ Permanent Role with a Competitive Salary
✅ Benefits - Access a wide range of medical, dental, and mental wellness services to keep you and your family healthy.
✅ A supportive and innovative workplace culture
✅ Career Growth and Development: Access to paid training, NADA courses for various departments, and internal professional and career development opportunities.
Schedule: Tuesday to Saturday
Job Type: Full time
Compensation: $75,000-$84,000/ annual
What we are looking for:
- Previous experience in a dealership or automotive service environment preferred.
- Strong understanding of service shop operations and workflow.
- Excellent organizational and time management skills.
- Strong communication and interpersonal skills.
- Ability to multitask in a fast-paced environment with attention to detail
- Familiarity with dealership management systems (DMS) is a plus.
- Strong customer service skills with a Commitment to delivering high-quality service.
What your day will look like:
-
Workflow & Dispatching: Prioritize and dispatch work efficiently with Technicians to maintain shop flow and productivity. Monitor shop capacity and coordinate with other departments.
-
Repair Order & Internal Work Management: Create and manage internal repair orders for service and collision inventory. Service order processing & inventory.
Track and support completion of internal work and pre-delivery inspections to meet production goals.
Assist in managing open work orders and ensure accurate documentation and timely follow-up.
-
Productivity Monitoring & Reporting: Monitor daily produced hours for all Technicians to ensure targets are met. Communicate performance insights and productivity trends to Service Management.
-
Customer Communication & Support: Collaborate with the team to ensure work is completed on time and customers receive status updates.
Handle incoming service inquiries and schedule appointments as needed.
Maintain a professional, courteous approach in all customer and team interactions.
-
Administrative & Compliance Duties: Stay updated on manufacturer warranty claims, recalls and service bulletins. Data entry and administrative tasks as directed. Ensure confidentiality and compliance with company standards and procedures.
Apply Now and take the next step in your career! Join one of Canada’s Best Managed Companies.
Trotman Auto Group is an equal-opportunity employer. Only selected candidates will be contacted.
About Trotman Auto Group
Recognized as one of the most innovative dealer groups in Canada, Trotman Auto Group, also known as "TAG", is an industry-leading, diversified dealer group representing 12 major OEM brands through 11 dealerships located across British Columbia.
At TAG, we take a different road. We lead with our core values and we are deeply committed to delivering exceptional customer experiences. We appreciate that our customers entrust us with one of their most important purchase decisions, and we work hard to earn that loyalty. We are known to have a palpable "buzz" when you walk into one of our stores with breakaway spirit and organizational culture.
Our business is a people business, and we constantly invest in our team's development. We operate our own TAG University and TAG Leadership Academy, with proprietary curriculum and advanced leadership coaching. We are purpose-driven, performance-oriented and principles-led.
Once you're part of the team, you're part of the TAG family.
We don't just expect the change; we are part of it. We are the proud recipients of the following;
Awarded Canada's Best Managed (2017 & 2018) - The Best Managed Companies program celebrates the top private businesses in Canada. Canada's Best Managed Companies is one of the country's leading business awards program recognizing Canadian-owned and managed companies for innovative, world class business practices. TAG continues to demonstrate industry leadership in growth, profitability and employee retention.
Awarded the Canadian Automotive Dealer's Association's Industry Laureate Award for Business Innovation - TAG was awarded for initiatives that significantly enhance performance and broaden the scope of business across the Industry.