Library Services Advisor (Regular Part-Time)
Top Benefits
About the role
Job Status
Regular Part-Time
About Us
At North Vancouver District Public Library, we inspire learning, discovery, creativity and collaboration in our community. Serving almost 90,000 residents at three full-service locations and one Express Library throughout the beautiful District of North Vancouver, we are proud to provide free and equitable access to welcoming spaces, diverse collections and digital resources, a wide range of technology and computers, including StoryLab, and so much more. Proudly late fine free, our libraries are the destination for our growing community to connect, share, and inspire.
Position Overview
NVDPL is looking for two regular part-time Library Services Advisor to deliver basic reference, reader’s advisory, programming and borrowing services to a full range of library users.
What we can offer you
At NVDPL, we believe in building community and relationships, nurturing innovation while honouring tradition, embracing exploration, creativity, and fun, and supporting human potential and enabling excellence.
Reporting to the local Branch Coordinator, this position will deliver both circulation and information services from service desks throughout the library. Service desk work at our Library requires a commitment to understanding and responding to community needs and a collaborative approach to service delivery.
What you’ll be doing
In addition to the primary tasks noted above, aspects of the role will also include:
- Advising patrons on the most suitable programs, services and resources to meet their needs in person, online and over the phone
- Using good judgement to hand-off advanced inquiries to a professional librarian to ensure the best possible service and response is provided
- Assisting with collection maintenance tasks, program delivery and creating displays of materials
- Assisting the Circulation team with library lending, returns and processing tasks
- Performing opening and closing procedures
- Packing and unpacking delivery boxes
- Addressing problems with multi-function devices, and behavioural issues that arise in the public space
What you’ll need to succeed
- Completion of a recognized diploma program in a service-related field, plus related training or experience
- Ability to make customer service a top priority while using good judgement to apply library policies
- Ability to take initiative, problem-solve and handle difficult interactions
- An understanding of and commitment to the principles of intellectual freedom and inclusiveness
- Proficiency with Microsoft Office, technologies and equipment used in a library environment
- Ability to balance patrons’ needs confidently and professionally in a busy public space
- A commitment to service excellence, recognizing that the library serves members of the public from all walks of life
- Organizational skills and attention to detail
- Ability to work with the team and maintain working relationships with other employees
- Physical capacity to handle heavy library materials and to stand for long periods
- Ability to take initiative, ask for assistance, and step-up to help
It’s great if you have
- Experience working in circulation and/or information services in a public-facing role
- A comfort level with uncertainty and are curious to learn more An understanding that digital literacy is a component of library services and are comfortable handling technology devices such as tablets, netbooks, and eReaders
The hourly pay rate for this unionized position starts at $30.70, based on a 21-hour workweek, plus a generous benefits package. This work requires flexible availability, including evenings and weekend shifts.
North Vancouver District Public Library is an equal opportunity employer, committed to creating a diverse, inclusive, barrier-free work environment. If you have a passion for connecting community, sharing knowledge, and inspiring stories, and you are interested in joining our dynamic team, then we’d like to hear from you!
Qualified applicants are invited to apply online only with your cover letter and resume at https://careers.dnv.org by July 18, 2025, to be considered for this competition.
We thank you for your interest in employment with the North Vancouver District Public Library and advise that only those shortlisted for an interview will be contacted.
Our libraries are located on the traditional territories of the Sḵwx̱wú7mesh (Squamish) and səl̓ílwətaʔɬ/Selilwitulh (Tsleil-Waututh) First Nations. Their ancestors have lived here for countless generations. We are grateful for the opportunity to connect community, share knowledge and inspire stories on unceded Coast Salish Territory.
Compensation
The hourly pay rate for this unionized position starts at $30.70, based on a 21-hour workweek, plus a generous benefits package.
Posting Detail Information
Posting Number
JP#25-11L
Job Open Date
07/02/2025
Job Close Date
07/18/2025
Special Instructions to Applicants
About District of North Vancouver
Stretching from Deep Cove in the east to the Capilano River Canyon in the west, we are an innovative municipal government that maintains and enhances the quality of life for our residents and businesses.
A flexible, family-friendly employer with an inclusive workplace culture, we offer exciting career options, professional development opportunities, and a competitive salary and benefits package.
Come and contribute to making the District of North Vancouver a great place to live, work and play for generations to come.
Library Services Advisor (Regular Part-Time)
Top Benefits
About the role
Job Status
Regular Part-Time
About Us
At North Vancouver District Public Library, we inspire learning, discovery, creativity and collaboration in our community. Serving almost 90,000 residents at three full-service locations and one Express Library throughout the beautiful District of North Vancouver, we are proud to provide free and equitable access to welcoming spaces, diverse collections and digital resources, a wide range of technology and computers, including StoryLab, and so much more. Proudly late fine free, our libraries are the destination for our growing community to connect, share, and inspire.
Position Overview
NVDPL is looking for two regular part-time Library Services Advisor to deliver basic reference, reader’s advisory, programming and borrowing services to a full range of library users.
What we can offer you
At NVDPL, we believe in building community and relationships, nurturing innovation while honouring tradition, embracing exploration, creativity, and fun, and supporting human potential and enabling excellence.
Reporting to the local Branch Coordinator, this position will deliver both circulation and information services from service desks throughout the library. Service desk work at our Library requires a commitment to understanding and responding to community needs and a collaborative approach to service delivery.
What you’ll be doing
In addition to the primary tasks noted above, aspects of the role will also include:
- Advising patrons on the most suitable programs, services and resources to meet their needs in person, online and over the phone
- Using good judgement to hand-off advanced inquiries to a professional librarian to ensure the best possible service and response is provided
- Assisting with collection maintenance tasks, program delivery and creating displays of materials
- Assisting the Circulation team with library lending, returns and processing tasks
- Performing opening and closing procedures
- Packing and unpacking delivery boxes
- Addressing problems with multi-function devices, and behavioural issues that arise in the public space
What you’ll need to succeed
- Completion of a recognized diploma program in a service-related field, plus related training or experience
- Ability to make customer service a top priority while using good judgement to apply library policies
- Ability to take initiative, problem-solve and handle difficult interactions
- An understanding of and commitment to the principles of intellectual freedom and inclusiveness
- Proficiency with Microsoft Office, technologies and equipment used in a library environment
- Ability to balance patrons’ needs confidently and professionally in a busy public space
- A commitment to service excellence, recognizing that the library serves members of the public from all walks of life
- Organizational skills and attention to detail
- Ability to work with the team and maintain working relationships with other employees
- Physical capacity to handle heavy library materials and to stand for long periods
- Ability to take initiative, ask for assistance, and step-up to help
It’s great if you have
- Experience working in circulation and/or information services in a public-facing role
- A comfort level with uncertainty and are curious to learn more An understanding that digital literacy is a component of library services and are comfortable handling technology devices such as tablets, netbooks, and eReaders
The hourly pay rate for this unionized position starts at $30.70, based on a 21-hour workweek, plus a generous benefits package. This work requires flexible availability, including evenings and weekend shifts.
North Vancouver District Public Library is an equal opportunity employer, committed to creating a diverse, inclusive, barrier-free work environment. If you have a passion for connecting community, sharing knowledge, and inspiring stories, and you are interested in joining our dynamic team, then we’d like to hear from you!
Qualified applicants are invited to apply online only with your cover letter and resume at https://careers.dnv.org by July 18, 2025, to be considered for this competition.
We thank you for your interest in employment with the North Vancouver District Public Library and advise that only those shortlisted for an interview will be contacted.
Our libraries are located on the traditional territories of the Sḵwx̱wú7mesh (Squamish) and səl̓ílwətaʔɬ/Selilwitulh (Tsleil-Waututh) First Nations. Their ancestors have lived here for countless generations. We are grateful for the opportunity to connect community, share knowledge and inspire stories on unceded Coast Salish Territory.
Compensation
The hourly pay rate for this unionized position starts at $30.70, based on a 21-hour workweek, plus a generous benefits package.
Posting Detail Information
Posting Number
JP#25-11L
Job Open Date
07/02/2025
Job Close Date
07/18/2025
Special Instructions to Applicants
About District of North Vancouver
Stretching from Deep Cove in the east to the Capilano River Canyon in the west, we are an innovative municipal government that maintains and enhances the quality of life for our residents and businesses.
A flexible, family-friendly employer with an inclusive workplace culture, we offer exciting career options, professional development opportunities, and a competitive salary and benefits package.
Come and contribute to making the District of North Vancouver a great place to live, work and play for generations to come.