Job Summary

Now, if you were to come on board as a Supervisor, we’d ask you to do the following for us:

• Welcome guests in a professional and friendly manner and ensure delivery of consistently outstanding service by all
• Help to oversee dining operations and supervise the wait staff, hostesses, food expediters, porters, and bartenders
• Lead, train, coach and mentor the team
• Answer guest inquiries and address concerns in a timely manner
• Ensure strict compliance with Compass Quality Assurance and Health and Safety Programs

Think you have what it takes to be one of our Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

• Minimum two years’ work experience providing outstanding customer service in a world-class luxury brand and/or fine dining luxury level service knowledge and training
• Previous experience and demonstrated success with supervising associates in a food service environment, preferably fine dining
• Actively demonstrate teamwork, safe work practices, open communication, accuracy in transactions, respect, sincerity, helpfulness and courtesy
• Excellent interpersonal and communication skills with strong desire and ability to delight and accommodate guests
• Strong organizational skills with ability to work in high pressure situations and handle multiple tasks simultaneously
• Post-secondary education in a related field such as Hospitality, Culinary and or Tourism, in combination with a passion for the industry
• Pro Serve certification required
• Wine and/or Wine service education would be an asset