Job Information

Job Requisition ID: 71556
Ministry: Technology and Innovation
Location: Remote across Alberta
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: May 29th, 2025
Classification: Program Services 3 Market Adjustment
Salary: $2,626.89 to $3,448.73 bi-weekly ($68,562 - $90,012/year)

The Digital Design and Delivery (DDD) division within the Ministry of Technology and Innovation (TI) leads the development of the next generation of digital public services for the GoA. DDD partners with other departments to deliver products, platforms and services that are better, faster and easier, through modern user-centered agile processes. DDD offers potential candidates a unique opportunity to work on meaningful challenges that transform government and positively impact Albertans.

The Software Delivery branch within DDD supports and enables Product and Platforms teams by providing technical team members, and leads the excellence of practices in architecture, CloudOps, DevOps, software development, and QA. This branch also provides access to common capabilities, like cloud services, reusable components, tooling and patterns, and includes application maintenance services.

Role Responsibilities

The Software Delivery branch is looking for a Business Analyst. This position reports to the Manager of Application Services.

The responsibilities of this role includes:

• Supporting day to day business operations and continual maintenance of the system as well as technical support user experts.

• Reviewing and investigating business practices and/or legislation related to the system and its functionality.

• Researching business and system problem situations and identifying core issues and recommending solutions.

• Participating in design sessions, preparing and maintaining business requirements/specifications, performing functional, and integrated user testing.

• Preparing formal test scripts, test plans and test scenarios in addition to defining resources requirements and schedules for all changes, enhancements or related systems.

• Providing assistance to the planning, research, and design of system transactions, functionality, report/document formats and system interfaces.

• Facilitating effective communication with Ministry training coordinators on all Ministry initiatives that may impact business processes.

• Assisting in monitoring system performance, collecting audit related documentation and coordiationion of the disater recovery exersise to ensure that daily on-line activities are efficiently carried out.

To be successful in this position, you will demonstrate:

• Ability to provide consulting and project leadership services.

• Exceptional interpersonal skills.

• Ability to make independent decisions, prioritize issues, and pay attention to detail.

• Accomplished time management and problem solving skills.

• Excellent written and oral communication skills with the proven ability to present complex information in a clear and concise format.

• Strong organizational and time management skills to effectively balance multiple priorities and demands.

• Knowledge of and ability to apply project management tools and skills.

Please

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

• Drive for Results: Knowing what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization, while maintaining accountability to each other and external stakeholders.

• Develop Networks: Proactively building networks, connecting, and building trust in relationships with different stakeholders.

• Systems Thinking: The work done within the APS is part of a larger integrated and inter-related environment. It is important to know that work done in one part of the APS impacts a variety of other groups/projects inside and outside the APS. Systems thinking allows us to keep broader impacts and connections in mind.

• Creative Problem Solving: Ability to assess options and implications in new ways to achieve outcomes and solutions.

Qualifications

Requirements:

• University degree in a related field, such as Computer Science, Information Technology or a related field plus a minimum of two (2) years related experience.
• Experience creating and maintaining business and technical documentation.
• Excellent stakeholder and relationship management skills.
• Ability to understand and communicate technical principles at a conceptual level.

Equivalencies:

• A related two-year diploma and a minimum of four (4) years of related experience; or
• A related one-year certificate and a minimum of five (5) years of related experience; or
• A minimum of six (6) years of related experience.

Assets:

• Experience delivering user-centered support services.
• Aptitude for understanding and communicating technical principles at a conceptual level.
• Experience working in complex environments with shared data and abundant data interdependencies.
• Experience with the systems used in Alberta Energy and Minerals.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Refer to

Notes

Term of Employment: Permanent, Full-time position

Hours of Work: 7.25 hours daily / 36.25 weekly – Monday to Friday

Location: Remote across Alberta

This position is eligible for remote work. You must reside in Alberta to work remotely.

Final candidates may be required to undergo a security screening.

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

Applicants are advised to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Additional Information:
In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service -
• Public Service Pension Plan (PSPP) -
• Alberta Public Service Benefit Information -
• Professional learning and development -
• Research Alberta Public Service Careers tool –
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
• Leadership and mentorship programs

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Michelle Elliott at Michelle.Elliott@gov.ab.ca.