Position Overview:

We are seeking a highly organized and results-driven Bids / Tenders and CRM Administrator to lead the end-to-end tender process and optimize CRM data systems. The ideal candidate will have proven success managing complex bids, preferably in the PPE, safety, or medical supply sectors, and possess advanced CRM system expertise. This dual-role position combines strategic bid coordination with technical CRM administration to drive revenue growth and operational efficiency.

Key Responsibilities: Bids & Tenders Management

• Lead the full tender lifecycle—from opportunity identification to submission, clarifications, negotiation, and onboarding.
• Interpret complex tender specifications including regulatory and technical requirements aligned with PPE industry standards (e.g., CE, CSA, ANSI, ASTM, EN).
• Develop tailored, compelling proposals for public sector and B2B clients that emphasize RONCO’s strengths.
• Collaborate cross-functionally with Sales, Operations, Regulatory, Logistics, and Finance to ensure compliant and competitive submissions.
• Manage tender platforms including MERX, Biddingo, Ariba, Bonfire, and other provincial and federal portals.
• Maintain essential compliance documentation (product certifications, SDSs, technical data sheets).
• Optimize internal bid processes, implement tracking systems, analyze win/loss metrics, and enforce procedural consistency.

CRM Administration & Analytics

• Oversee the integrity of CRM data (Salesforce, Dynamics 365, or HubSpot), ensuring completeness, accuracy, and usability.
• Enforce CRM data governance policies including standardization, de-duplication, and data hygiene protocols.
• Generate insightful CRM dashboards and reports on pipeline activity, win/loss analysis, and sales performance.
• Train and support internal users to ensure high-quality CRM adoption and engagement.
• Track client trends and procurement behaviors to inform proposal strategies and CRM reporting insights.

Required Qualifications:

• Bachelor’s degree in Business, Supply Chain, or a related field.
• 3–4 years of experience in bid/tender management; experience in PPE or medical supply sectors preferred.
• Proven success in securing major public sector or B2B contracts.
• Strong knowledge of PPE regulatory frameworks (CE, EN388, CSA, ANSI, etc.).
• Experience using CRM systems (Salesforce, Dynamics 365, or HubSpot) for data administration and reporting.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent verbal and written communication skills.

Key Competencies:

• Strategic thinker with strong commercial acumen.
• Highly organized with exceptional attention to detail and data accuracy.
• Confident in leading cross-functional teams under tight deadlines.
• Collaborative, proactive, and solutions-oriented.
• Strong analytical mindset; able to translate data into actionable business insights.

Why Join Us?

• Opportunity to make a tangible impact on business growth through high-visibility projects.
• Flexible hybrid work model – enjoywork from home one day per week.
• Health and dental coverage
• Paid vacation and personal days
• Professional development support
• Employee wellness initiatives
• Collaborate with a dynamic, cross-functional team in a supportive and fast-paced environment.
• Gain exposure to strategic decision-making across sales, operations, and compliance functions.

Job Types: Full-time, Permanent

Pay: $65,000.00-$70,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• RRSP match
• Vision care
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Concord, ON L4K 2C7: reliably commute or plan to relocate before starting work (required)

Work Location: In person