About RocklandMD

RocklandMD group includes the RocklandMD Surgical Centre, the RocklandMD Medical Clinic, and the Mont-Royal Surgical Centre. As part of the Almaviva Santé Canada network, RocklandMD offers a wide range of medical and surgical services in a modern, multidisciplinary environment. The institution stands out for the quality of its teams, its organizational efficiency, and its commitment to accessible, human-centred, and innovative private healthcare. In full expansion, RocklandMD provides a dynamic work environment where professional rigour and collaboration are core team values.

Position Summary

Reporting to the Director of Finance, the Billing, Accounts Receivable and Cash Application Specialist is responsible for the full billing cycle across the group’s Canadian clinics and entities. They ensure billing accuracy, proactively follow up on client accounts, and rigorously apply payments, contributing to the smooth operation of financial processes in a growing environment.

Responsibilities

• Prepare and issue invoices in accordance with service agreements, contracts, or patient files.
• Follow up on customer accounts (statements, reminders, issue resolution).
• Apply payments: deposits, wire transfers, electronic payments, and credit cards.
• Perform daily reconciliation of payments and ensure client balances are accurate.
• Maintain professional communication with internal stakeholders.
• Collaborate with the administrative team for any billing-related questions.
• Produce analytical reports (A/R aging, doubtful accounts follow-up, etc.).
• Other ad hoc projects such as suggesting improvements to internal processes.

Requirements

• DEC in accounting or equivalent experience in a similar role.
• Minimum 3 years of experience in billing and accounts receivable, ideally in healthcare or professional services.
• Proficiency of Excel features (Pivot Table, V Lookup, SQL and others)
• Proficiency with accounting software – experience with healthcare-related systems is an asset.
• Excellent command of French and English, both spoken and written.
• Attention to detail, autonomy, and professionalism in communications with internal stakeholders.
• Ability to prioritize and manage multiple and complex transactions in a structured environment.