25-127 Development Services Technician
Top Benefits
About the role
DEVELOPMENT SERVICES TECHNICIAN
COMPETITION: #25-127
STATUS: Auxiliary
DEPARTMENT: Planning & Building
SALARY: $31.39 - $36.84 per hour
CLOSING: July 20, 2025
We strive for excellence as we deliver vital municipal services with innovation, accountability and efficiency to meet the needs of the community now and into the future. Be part of our story. Come grow with us!
POSITION OVERVIEW
We are looking for an Auxiliary Development Services Technician to join our team! We require a positive team member with strong communication, conflict resolution skills, and a superior customer service orientation.
In this dynamic position, the successful incumbent will be part of a team providing direct in person service to customers with a variety of technical enquiries regarding planning, building, and engineering related bylaws. from residents, builders, and professionals in the development industry. You will be responsible for reviewing and processing various documents relating to various types permits, applications, building inspections and approvals, scheduling inspections, creating and maintaining data files and systems, and providing administrative support for the effective operation of the Planning and Building department.
In This Role You Will:
Assisting customers at the counter or over the phone with detailed responses to enquiries, including zoning and building regulations, water services, policies, procedures, building permit process and inspection requirements, the GIS mapping system other information sources, and the roles and requirements of other departments and agencies.
This role also ensures accurate and complete application documentation, explaining deficiencies and requirements for acceptance, calculating fees, issuing permits, and ensuring all fees and charges are paid.
Our ideal candidate is:
A strong communicator with a service-oriented approach, able to engage effectively with diverse stakeholders.
Strong knowledge and proficiency in MS Office 365
DESIRABLE TRAINING AND EXPERIENCE
High school graduation supplemented by introductory technical courses related to the work, plus considerable related experience, OR, an equivalent combination of training and experience.
KNOWLEDGE, SKILLS, AND ABILITIES
Considerable knowledge of the departmental and divisional procedures, bylaws, rules and regulations related to the work performed.
Considerable knowledge of development, zoning, utilities, building and licensing bylaws and regulations as related to the work performed.
Sound knowledge of the responsibility of other departments and outside agencies as they relate to the work performed.
Ability to deal effectively with a variety of internal and external contacts in processing inquiries and in providing a variety of information and related services.
Ability to work with manual and electronic data management systems.
Ability to read and understand plans and drawings related to the work performed.
Ability to prepare and maintain reports, maps, records, and related material.
Ability to perform assigned duties with minimal supervision.
EQUITY STATEMENT
At the City of Maple Ridge, we are dedicated to cultivating an inclusive culture that actively values and embraces diversity. We strive to attract and retain a talented, diverse workforce that is broadly reflective of the community we proudly serve. Accommodations are available on request for candidates taking part in all aspects of the selection process by contacting recruitment@mapleridge.ca.
WHAT WE OFFER YOU
The City of Maple Ridge is a great place to work with competitive compensation packages that include the Municipal Pension Plan, a strong employee wellness program and the opportunity for professional career growth and professional development. If you want to help shape a growing community in a municipality that strives for service excellence, then this is the position for you.
We thank all applicants for their interest, however, only those under consideration will be contacted.
About City of Maple Ridge
2024 BC's Top Employers
The City of Maple Ridge is located on the traditional territory of the Kwantlen and Katzie First Nations north of the Fraser River between the Pitt River and Stave Falls in the shadow of the Golden Ears Mountain. Maple Ridge is connected to the south Fraser by the Golden Ears Bridge which puts the City within 45 minutes of the US border, Vancouver International Airport, Abbotsford International Airport and all points in between.
The City was established on September 12, 1874 and in the early years European and Japanese settlers established an extensive agricultural industry delivering products to the growing communities in the lower mainland and international markets. A century ago logging and wood production was the predominant industry. The railroad, located on the banks of the Fraser River, was the principal transportation route from Canadian Confederation until the development of the road network, including the Lougheed Highway, which saw the community shift from the riverfront to the current downtown in the early 30s. Maple Ridge has doubled in size every 20 years since 1921 and the most recent Census in 2021 revealed that our population was now over 91,000 citizens.
Maple Ridge is one of the fastest growing communities in BC and the investments in the last decade to build the Golden Ears Bridge and the Pitt River Bridge have helped fill a housing boom and new investment in business. The City of Maple Ridge is proud to have 70% of all staff members living in the community reflecting the fact that this is a great place to work, live and play in one of BCs most amazing natural settings.
25-127 Development Services Technician
Top Benefits
About the role
DEVELOPMENT SERVICES TECHNICIAN
COMPETITION: #25-127
STATUS: Auxiliary
DEPARTMENT: Planning & Building
SALARY: $31.39 - $36.84 per hour
CLOSING: July 20, 2025
We strive for excellence as we deliver vital municipal services with innovation, accountability and efficiency to meet the needs of the community now and into the future. Be part of our story. Come grow with us!
POSITION OVERVIEW
We are looking for an Auxiliary Development Services Technician to join our team! We require a positive team member with strong communication, conflict resolution skills, and a superior customer service orientation.
In this dynamic position, the successful incumbent will be part of a team providing direct in person service to customers with a variety of technical enquiries regarding planning, building, and engineering related bylaws. from residents, builders, and professionals in the development industry. You will be responsible for reviewing and processing various documents relating to various types permits, applications, building inspections and approvals, scheduling inspections, creating and maintaining data files and systems, and providing administrative support for the effective operation of the Planning and Building department.
In This Role You Will:
Assisting customers at the counter or over the phone with detailed responses to enquiries, including zoning and building regulations, water services, policies, procedures, building permit process and inspection requirements, the GIS mapping system other information sources, and the roles and requirements of other departments and agencies.
This role also ensures accurate and complete application documentation, explaining deficiencies and requirements for acceptance, calculating fees, issuing permits, and ensuring all fees and charges are paid.
Our ideal candidate is:
A strong communicator with a service-oriented approach, able to engage effectively with diverse stakeholders.
Strong knowledge and proficiency in MS Office 365
DESIRABLE TRAINING AND EXPERIENCE
High school graduation supplemented by introductory technical courses related to the work, plus considerable related experience, OR, an equivalent combination of training and experience.
KNOWLEDGE, SKILLS, AND ABILITIES
Considerable knowledge of the departmental and divisional procedures, bylaws, rules and regulations related to the work performed.
Considerable knowledge of development, zoning, utilities, building and licensing bylaws and regulations as related to the work performed.
Sound knowledge of the responsibility of other departments and outside agencies as they relate to the work performed.
Ability to deal effectively with a variety of internal and external contacts in processing inquiries and in providing a variety of information and related services.
Ability to work with manual and electronic data management systems.
Ability to read and understand plans and drawings related to the work performed.
Ability to prepare and maintain reports, maps, records, and related material.
Ability to perform assigned duties with minimal supervision.
EQUITY STATEMENT
At the City of Maple Ridge, we are dedicated to cultivating an inclusive culture that actively values and embraces diversity. We strive to attract and retain a talented, diverse workforce that is broadly reflective of the community we proudly serve. Accommodations are available on request for candidates taking part in all aspects of the selection process by contacting recruitment@mapleridge.ca.
WHAT WE OFFER YOU
The City of Maple Ridge is a great place to work with competitive compensation packages that include the Municipal Pension Plan, a strong employee wellness program and the opportunity for professional career growth and professional development. If you want to help shape a growing community in a municipality that strives for service excellence, then this is the position for you.
We thank all applicants for their interest, however, only those under consideration will be contacted.
About City of Maple Ridge
2024 BC's Top Employers
The City of Maple Ridge is located on the traditional territory of the Kwantlen and Katzie First Nations north of the Fraser River between the Pitt River and Stave Falls in the shadow of the Golden Ears Mountain. Maple Ridge is connected to the south Fraser by the Golden Ears Bridge which puts the City within 45 minutes of the US border, Vancouver International Airport, Abbotsford International Airport and all points in between.
The City was established on September 12, 1874 and in the early years European and Japanese settlers established an extensive agricultural industry delivering products to the growing communities in the lower mainland and international markets. A century ago logging and wood production was the predominant industry. The railroad, located on the banks of the Fraser River, was the principal transportation route from Canadian Confederation until the development of the road network, including the Lougheed Highway, which saw the community shift from the riverfront to the current downtown in the early 30s. Maple Ridge has doubled in size every 20 years since 1921 and the most recent Census in 2021 revealed that our population was now over 91,000 citizens.
Maple Ridge is one of the fastest growing communities in BC and the investments in the last decade to build the Golden Ears Bridge and the Pitt River Bridge have helped fill a housing boom and new investment in business. The City of Maple Ridge is proud to have 70% of all staff members living in the community reflecting the fact that this is a great place to work, live and play in one of BCs most amazing natural settings.