Top Benefits
About the role
Title: Resident Manager
Location: Crestview area of Winnipeg
At Qualico Properties, our people make the difference. We offer an exciting place to build your career with competitive compensation and benefit packages, company matching RRSP/DPSP program, employee home purchase program and employee discounts.
Job Overview
Reporting to the Director, Property Manager, Residential Department, as the Resident Manager you will provide relief of the daily operations of the property. You also act as a representative of Qualico Properties and oversee leasing, administration and tenant relations.
Your day-to-day responsibilities will include:
- Acting as the first point of contact for all tenant inquiries and requests. Ensuring tenants receive excellent customer service.
- Attending to all rental matters, such as processing lease applications, administration of lease agreements, rent collection, showing of vacant units and responding to after-hour issues.
- Conducting routine inspections of suites, common areas, building(s) and property grounds to ensure the property is clean and well maintained. Ensuring required repairs on vacant units are scheduled and completed in a timely manner to minimize vacancies.
- Completing basic seasonal maintenance, including snow removal, application of ice-melt or sand to ensure sidewalk and parking lot safety, and property landscaping.
- Coordinating maintenance work and repairs with in-house maintenance staff or third-party trades. Supervising and ensuring projects are completed according to quality standards.
- Maintaining inventory of property cleaning supplies, plumbing parts etc.
- Completing reports on property performance, including tenant move-in/out reports, property traffic reports, vacancy reports, snow logs and other reports as required.
- Supervising, developing and providing guidance to on site team members. Ensuring clear direction is given and that work is carried out in a safe manner.
As our ideal candidate, you are…
- A strong communicator; you clearly express your thoughts in conversation and in written communication.
- An active listener; you seek to understand and listen to others in a non-judgmental way.
- Mindful; you respect diversity and deal with sensitive situations using high degree of integrity.
- Excellent service oriented; you handle relations with customers, internal and external parties with tact and diplomacy.
- A creative problem solver; you think outside the box for solutions without fear of failure.
Essential Requirements
- High School Diploma, or equivalent.
- Minimum 1 year of relevant experience in a supervisory position.
- Valid driver’s licence and access to a reliable vehicle.
- Satisfactory verification of criminal record check.
- Comfortable using office equipment, Microsoft Office Programs (Outlook, Word, SharePoint, Teams and Excel) and property management software (Yardi etc.).
What We Value
- Creating trusting and successful working relationships.
- Setting clear, measurable and achievable goals.
- Cooperating with team members in an open, positive and respectful manner.
- Staying current with technical job skills.
- Consistently meeting customer expectations.
- Taking responsibility for the outcomes of decisions and actions.
Work Conditions
You primarily work within their suite or at an assigned location on the property. Living at their assigned property will be required. Travel to other properties or regional office is required. The job requires working evenings and/or weekends. This work often cannot be anticipated and is in addition to regular work hours.
About Us
Since 1951, Qualico has grown from a small residential developer to one of the largest privately held development companies in western Canada.
As part of Qualico, a fully-integrated real estate company with nearly seven decades of experience, we work alongside experts in community building, home and multifamily builders, and manufacturers of building materials. Together, we’re able to integrate our properties into the communities we build and collaborate to increase the density around our sites.
Through it all, we prioritize the people who use our spaces, whether they’re customers, or people collaborating in an office setting.
We consider their aspirations and strive to improve their overall experiences. Through the lenses of development (what we build), leasing (who we invite into our sites), and property management (how we support our tenants) we work alongside the rest of Qualico to build a better city: one that facilitates connections and brings people together. Find out how we're working towards building a better city. For more information, please click here.
Qualico welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Candidates being considered will be contacted. We thank you for your interest. Join our Talent Community to stay up to date on job opportunities and to find out why we have the best reason to come to work every day.
Closing date: August 7, 2025
#properties
About Qualico
As the largest fully integrated, privately-owned real estate company in western Canada, Qualico has been welcoming families home for over 70 years. Our principles and ethics have remained true to those of our founders, David and Katherine Friesen.
With single-family, multi-family, land and commercial developments, building supply and property management companies operating across western Canada and Texas, Qualico is proud to supply housing and lifestyles to thousands of families each year.
Our commitment extends to our people - our most valuable asset. From each new community we create, to the finely-crafted homes we build, our people are our strength. As leaders in innovation, safety, and environmental standards, Qualico's people bring their vast experience and unparalleled professionalism and spirit to all we undertake.
We invite you to experience Qualico - our people, our products, and our way of thinking.
Top Benefits
About the role
Title: Resident Manager
Location: Crestview area of Winnipeg
At Qualico Properties, our people make the difference. We offer an exciting place to build your career with competitive compensation and benefit packages, company matching RRSP/DPSP program, employee home purchase program and employee discounts.
Job Overview
Reporting to the Director, Property Manager, Residential Department, as the Resident Manager you will provide relief of the daily operations of the property. You also act as a representative of Qualico Properties and oversee leasing, administration and tenant relations.
Your day-to-day responsibilities will include:
- Acting as the first point of contact for all tenant inquiries and requests. Ensuring tenants receive excellent customer service.
- Attending to all rental matters, such as processing lease applications, administration of lease agreements, rent collection, showing of vacant units and responding to after-hour issues.
- Conducting routine inspections of suites, common areas, building(s) and property grounds to ensure the property is clean and well maintained. Ensuring required repairs on vacant units are scheduled and completed in a timely manner to minimize vacancies.
- Completing basic seasonal maintenance, including snow removal, application of ice-melt or sand to ensure sidewalk and parking lot safety, and property landscaping.
- Coordinating maintenance work and repairs with in-house maintenance staff or third-party trades. Supervising and ensuring projects are completed according to quality standards.
- Maintaining inventory of property cleaning supplies, plumbing parts etc.
- Completing reports on property performance, including tenant move-in/out reports, property traffic reports, vacancy reports, snow logs and other reports as required.
- Supervising, developing and providing guidance to on site team members. Ensuring clear direction is given and that work is carried out in a safe manner.
As our ideal candidate, you are…
- A strong communicator; you clearly express your thoughts in conversation and in written communication.
- An active listener; you seek to understand and listen to others in a non-judgmental way.
- Mindful; you respect diversity and deal with sensitive situations using high degree of integrity.
- Excellent service oriented; you handle relations with customers, internal and external parties with tact and diplomacy.
- A creative problem solver; you think outside the box for solutions without fear of failure.
Essential Requirements
- High School Diploma, or equivalent.
- Minimum 1 year of relevant experience in a supervisory position.
- Valid driver’s licence and access to a reliable vehicle.
- Satisfactory verification of criminal record check.
- Comfortable using office equipment, Microsoft Office Programs (Outlook, Word, SharePoint, Teams and Excel) and property management software (Yardi etc.).
What We Value
- Creating trusting and successful working relationships.
- Setting clear, measurable and achievable goals.
- Cooperating with team members in an open, positive and respectful manner.
- Staying current with technical job skills.
- Consistently meeting customer expectations.
- Taking responsibility for the outcomes of decisions and actions.
Work Conditions
You primarily work within their suite or at an assigned location on the property. Living at their assigned property will be required. Travel to other properties or regional office is required. The job requires working evenings and/or weekends. This work often cannot be anticipated and is in addition to regular work hours.
About Us
Since 1951, Qualico has grown from a small residential developer to one of the largest privately held development companies in western Canada.
As part of Qualico, a fully-integrated real estate company with nearly seven decades of experience, we work alongside experts in community building, home and multifamily builders, and manufacturers of building materials. Together, we’re able to integrate our properties into the communities we build and collaborate to increase the density around our sites.
Through it all, we prioritize the people who use our spaces, whether they’re customers, or people collaborating in an office setting.
We consider their aspirations and strive to improve their overall experiences. Through the lenses of development (what we build), leasing (who we invite into our sites), and property management (how we support our tenants) we work alongside the rest of Qualico to build a better city: one that facilitates connections and brings people together. Find out how we're working towards building a better city. For more information, please click here.
Qualico welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Candidates being considered will be contacted. We thank you for your interest. Join our Talent Community to stay up to date on job opportunities and to find out why we have the best reason to come to work every day.
Closing date: August 7, 2025
#properties
About Qualico
As the largest fully integrated, privately-owned real estate company in western Canada, Qualico has been welcoming families home for over 70 years. Our principles and ethics have remained true to those of our founders, David and Katherine Friesen.
With single-family, multi-family, land and commercial developments, building supply and property management companies operating across western Canada and Texas, Qualico is proud to supply housing and lifestyles to thousands of families each year.
Our commitment extends to our people - our most valuable asset. From each new community we create, to the finely-crafted homes we build, our people are our strength. As leaders in innovation, safety, and environmental standards, Qualico's people bring their vast experience and unparalleled professionalism and spirit to all we undertake.
We invite you to experience Qualico - our people, our products, and our way of thinking.