Jobs.ca
Jobs.ca
Language
Miele logo

PRODUCT TRAINER- West

Mieleabout 2 months ago
Vaughan, ON
Mid Level
Full-time

Top Benefits

100% Company Paid Benefit Plan
Life Insurance
Disability

About the role

Location: Vancouver, BC

Reporting to: VP Marketing

“Make your career an amazing journey” with Miele Canada

Since 1899, Miele has remained a family-owned appliance business, designing and manufacturing high quality residential and professional appliances. Miele entered the Canadian market in 1989 and has been on a steady path of growth ever since.

Our company philosophy of Immer Besser (Forever Better) emphasizes our desire to provide a working environment that fosters personal and professional growth and allows our employees to enhance their skills and take their careers to the next level.

Miele recognizes that competitive compensation is a cornerstone for recruiting and retaining employees.

Why Join Miele

Miele offers great job growth and training opportunities with market total compensation package to include:

100% Company Paid Benefit Plan, Life Insurance, Disability and a Health Spending Account.

Pension Plan– Company contributes 6% of salary – no employee matching required.

Employee discounts on products, Career development opportunities, Tuition reimbursement program.

Great working conditions and other incentives to attract and retain great talent like you.

About the Role

Product Trainer will support the development and delivery of comprehensive training programs designed to enhance employee and partner knowledge and sales effectiveness. Under the guidance of the National Training Manager, this role plays a key part in ensuring consistent alignment with Miele’s standards of quality, service excellence, and brand values.

What You Will Do

Training Development & Delivery

  • Design, develop, and implement learning materials tailored to specific organizational needs.
  • Deliver engaging and interactive training sessions using various formats, including in-person theoretical and hands-on workshops.
  • Ensure training content accurately reflects Miele’s products, services, processes, and brand messaging.
  • Continuously assess and refine training approaches to maximize participant engagement and knowledge retention.

Collaboration & Support

  • Partner closely with the National Training Manager to identify training needs and gaps.
  • Provide coaching, feedback, and support to employees and partners post-training to reinforce learnings.
  • Act as a resource for continuous learning to ensure training effectiveness.

Performance Tracking & Improvement

  • Evaluate training program effectiveness through assessments, feedback surveys, and performance metrics.
  • Analyze training outcomes and generate actionable insights to continuously enhance program impact.
  • Maintain up-to-date training records, reports, and documentation aligned with organizational compliance and standards.

We think it would be awesome if you have

  • Bachelor’s degree or College Certificate in Education, Business Administration, or related field.
  • Minimum of 3-5 years of experience as a Trainer, Learning & Development professional or Sales Representative preferably in a premium brand or consumer-focused environment.
  • Proven experience designing and delivering effective training programs or product information to consumers and/or partners.
  • Excellent presentation, communication, and facilitation skills, with a strong ability to engage diverse audiences.
  • Demonstrates a strong ability to work well independently and collaborate effectively across functions, driving alignment and continuous improvement.

Make a positive change and apply to Miele today!

About Miele

Manufacturing
5001-10,000

Since being founded in 1899 Miele has followed its 'Immer Besser'​ brand promise.

As the world’s leading manufacturer of premium domestic appliances, we create delightful experiences – not only with regard to the quality of our products, but also in terms of performance, convenience, design and sustainability. For our customers, this means the peace of mind of knowing that choosing Miele is a good decision – and probably the decision of a lifetime.

Our product portfolio includes kitchen appliances such as ovens, steam ovens, refrigerators, coffee machines and dishwashers as well as vacuum cleaners, washing machines and dryers. Dishwashers, washer-extractors and tumble dryers for commercial use as well as washer-disinfectors and sterilisers for use in medical applications augment this line-up.

Miele is a family-run company in the fourth generation with eight production plants in Germany as well as one plant each in Austria, the Czech Republic, China and Romania. The company is represented with its own sales subsidiaries and via importers in almost 100 countries. In the 2020 fiscal year, the Miele Group achieved sales of 4.5 bn, 6.5% more than in 2019. Miele employs around 20,944 people worldwide.