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Director of Corporate Analytics and Technology

Microserve14 days ago
Beaumont, Alberta
Senior Level
full_time

About the role

**Director of Corporate Analytics and Technology (Permanent Opportunity)

Location: Edmonton, AB

Staffing Permanent Placement Opportunity** We have a very exciting opportunity with a very well established organization just outside of Edmonton in lovely Beaumont!, our client prides themselves on being a dynamic and innovative organization dedicated to excellence and growth. Their team is a diverse group of passionate professionals who are committed to making a positive impact in everything they do. They believe in fostering a collaborative and inclusive environment where every voice is heard and valued. Join them on their exciting journey as we continue to push boundaries, embrace new challenges, and create a brighter future together.

As the Director of Corporate Analytics and Technology , you’ll be a key member of their Senior Leadership Team, responsible for managing their IT infrastructure, GIS, and data analytics. You’ll play a crucial role in their digital transformation efforts, ensuring our technology initiatives align with the City’s objectives and governance framework. If you’re looking for a place where your talents can shine and your career can thrive, this is the perfect place for you!

Leadership Essential Job Functions:

  • Demonstrates a passionate personal commitment to quality leadership.
  • Acts as a representative for the entire organization, not just the department.
  • Effectively translates concepts and information related to the department.
  • Establishes credibility by demonstrating broad knowledge and good judgment.
  • Positions ideas and proposals to address the needs, interests, and concerns of all stakeholders.
  • Promotes and models collaborative working relationships both within the department and with other departments.

Accountability:

  • Develops a culture where individuals hold themselves personally accountable for results.
  • Ensures resources are directed to support the organization’s desired goals and culture.
  • Plays a leadership role in shaping the values and culture of the organization by consistently communicating and exemplifying them.
  • Serves as a role model in making critical decisions that are required to move the organization forward.
  • Sets a climate where team and organizational achievements are recognized, rewarded, and celebrated.
  • Establishes expectations regarding performance and what success looks like.
  • Encourages interdepartmental collaboration to meet organizational standards and business partner needs.

Financial Leadership:

  • Oversees the annual budget.
  • Monitors and reports financial performance by measuring and analyzing results, initiating corrective actions, and developing ongoing improvements.
  • Develops emergent strategies through the analysis of financial trends and fiscal forecasting.
  • Leads the department’s annual operational plan and budget; contributes to the capital budget; and participates in the review and approval process of the budget with relevant stakeholders.
  • Leads the department's reporting as well as monthly, quarterly, and annual variance reporting; ensures they are prepared in a timely fashion and accurately represent the department.

Strategic Leadership:

  • Develops departmental operational strategies and establishes functional objectives in line with organizational objectives and the strategic plan.
  • Updates professional knowledge by remaining aware of new technology and innovations, participating in educational opportunities, staying current on professional publications, maintaining personal networks, and participating in professional organizations.
  • Partners with the Senior Leadership Team on all operational and strategic issues as they arise and provides strategic recommendations based on thorough analysis and best practices.
  • Shares departmental performance measurement information and encourages dialogue.
  • Takes a short-term action-oriented approach, while maintaining a long-term view, that contributes to the organization’s shared vision.
  • Identifies and communicates priorities, milestones, performance measures, clear accountabilities, and performance agreements for direct reports.
  • Coordinates priorities, planning, and performance, and aligns resources.
  • Develops new plans and strategies, in addition to revising existing plans, to reflect changing priorities or conditions.

Change Management:

  • Leads change that maximizes desired results and outcomes within the department, organizationally, and in the industry.
  • Fosters an environment that promotes innovation, continuous improvement, and manages risk-taking.
  • Anticipates and addresses the impact of large-scale changes on morale and productivity.
  • Works with the Senior Leadership Team to develop actionable and targeted change management plans – including communication plans, coaching plans, training plans, and resistance management plans.

Engaged Leadership:

  • Invests time in managing, coaching, and developing people, individually and collectively.
  • Creates an open, positive working environment to stimulate open discussion.
  • Sets clear expectations, monitors, evaluates, rewards, and develops performance.
  • Builds leadership throughout the department.
  • Guides and develops employees through success, career planning, and professional development.
  • Provides insightful, motivating, and constructive feedback, coaching, and guidance.
  • Ensures the team has the capacity and diversity to meet current and future needs of the organization.
  • Promotes a culture of collaboration and teamwork to enhance overall department and organizational performance.

Relationship Building:

  • Cultivates effective relationships and networks with other departments, residents, regional partners, contractors, agencies.
  • Builds a commitment to excellence and common purpose by promoting the vision internally and externally.
  • Is accessible to staff and invests the time necessary to build relationships.
  • Builds support through collaboration, influence, negotiation, and balancing competing interests.
  • Encourages and facilitates collaboration across departments to meet customer service standards and business partner needs.

Health & Safety:

  • Along with the Senior Leadership Team, maintains overall control of and responsibility for the organization’s Health and Safety program.
  • Ensures the Health and Safety Program is implemented and complied with by managers, supervisors, and workers.
  • Ensures required resources are available to support the Health and Safety of employees, including properly maintained equipment, safety devices, training for management and workers, personal protective equipment, budget consideration, and time allotment for safety activities.
  • Ensures Health and Safety performance is evaluated and monitored.
  • Actively participates in the Health and Safety Program as required, including investigation of incidents, overseeing hazard assessment, participating in inspections, and supporting corrective action.
  • Monitors projects and holds them accountable for safety performance.
  • Sets a good example and promotes a positive attitude.

Knowledge, Skills, and Abilities Required:

  • Master’s degree in information technology, data science, public administration, or a related field.
  • Certifications such as Project Management Professional (PMP), Information Technology Infrastructure Library (ITIL), or GIS Professional (GISP) are assets.
  • At least 10 years of related experience with multiple years of experience and training in management and supervision.
  • Skilled in contract and contractor negotiation and management.
  • Knowledge of budget planning and management.
  • Experience and/or training in municipal administration is considered an asset.

In addition to core competencies, the Director, Corporate Analytics and Technology is a dynamic, engaged leader who demonstrates the following personal characteristics:

  • Multi-faceted Leadership: A skilled strategic and operational leader. Guides employees, teams, and the entire organization to perform at a higher level and to embrace change. Works collaboratively with all levels of the organization and stakeholders toward a common goal, communicates a compelling vision, inspires others, builds motivated, high-performing teams, and understands what motivates different people.
  • Solutions-oriented: Able to absorb and digest a wide range of variables and perspectives, condensing them into an action-oriented plan that leads to solutions guided by strategic goals.
  • Innovative Entrepreneurship: Able to think outside the box and propose new ideas or suggestions. Thrives in an environment where open dialogue, respect, and sharing opinions are encouraged, and where the status quo can be challenged.
  • Tactful Political Astuteness: Comfortable working in a context that interfaces with political processes daily. Demonstrates tact and discretion in handling matters of a confidential or politically sensitive nature and maintains confidentiality.
  • Communication: An expert communicator who delegates appropriately, develops people by setting and communicating clear goals, provides useful feedback, and holds people accountable. Comfortable dealing with public and media relations.
  • Service-focused: Approaches work with a foundational spirit of service and fosters this spirit at every level, both within the organization and with key stakeholders, residents, and council members. Actively promotes a customer service-oriented culture.
  • Pragmatic Decision-making and Problem-solving: A grounded, common-sense, and practical decision-maker. In rising to the challenge of even the toughest and most complex problems, gleans meaning from available information, adds personal wisdom and experience, and comes to the best conclusion and solution. Uses multiple problem-solving tools and techniques and can make decisions quickly without hesitation.

About Microserve

IT Services and IT Consulting
501-1000

Microserve is an IT solutions company rooted in a philosophy of long-term partnerships and continuous innovation. Our outstanding team has delivered IT solutions to clients across BC and Alberta for over 35 years. Based in Burnaby BC, Microserve also holds branches in Victoria, Edmonton, and Calgary in addition to service networks across both provinces.

Since 1987 businesses have trusted Microserve for extensive experience and expertise in providing IT solutions across BC and Alberta, a commitment to excellence in all of our service offerings ensuring only the highest level of quality and client satisfaction, and a focus on relationships and dedication to supporting the long-term best interests of our clients. We are committed to excellence in everything that we do. This commitment to maintaining a high level of expertise in the constantly changing IT industry and to developing long-term relationships has allowed us to establish and maintain a strong market position as one of the largest independent IT solution providers in Western Canada.

We provide services in: Managed Services, IT Security Services, Modern Workplace, Data Centre, Backup & Disaster Recovery, Audio Visual Solutions, Cloud Services, IT Staffing, Projects & IT Consulting, IT Procurement, End User Computing, Managed Print Services