About the role
Inspired by research and driven by compassion!
The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.
From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges while continually engaging with the community to support our vision for better patient care.
Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.
Position Information
The Specialist 1, Quality is responsible for the strategic planning, analysis, management of work/process flows, and coordination of corporate and regional committee activities to ensure that program strategy and quality/performance indicators are met. This role will support collaborators, facilitate education and compliance, monitor for operational issues, identify gaps in service, and provide recommendations for opportunities to improve methodology and processes in adherence with organizational policies and procedures.
Rotation/Shifts
Days, 8 hour shifts.
*For information purposes only - The Hospital reserves the right to change.
What you will do
- Identifies and reviews incidents related to patient safety in SLS;
- Coordinates, advises, and implements special projects related to quality improvement and patient safety as required;
- Leads and facilitates corporate patient safety initiatives and committees as required;
- Contributes to dissemination of quality and patient safety activities and results through presentation and publication;
- Supports education and training related to quality improvement and patient safety as required;
- Reporting on quality and patient safety indicators to internal and external stakeholders.
Basic Requirements
- Completion of an Undergraduate degree in Health Sciences or a related discipline;
- Three (3) years experience working in a health care environment;
- Completion of quality and patient safety training;
- Knowledge of hospital organization and health care delivery systems;
- Knowledge of clinical care guidelines and best practices;
- Demonstrated previous project management experience;
- Demonstrated previous experience with quality improvement initiatives;
- Knowledge of quality improvement principles and methods;
- Strong understanding of Process Improvement Methods;
- Ability to lead and motivate people to embrace quality improvement philosophy and management;
- Ability to build relationships with key stakeholders;
- Ability to lead and facilitate change;
- Self directed and works independently;
- Strong analytical and critical thinking skills;
- Excellent oral and written communication skills;
- Experience in project planning, implementation, evaluation and reporting;
- Excellent interpersonal skills;
- Excellent organizational, planning, and time management skills, ability to balance multiple priorities;
- Excellent computer skills (Word, Excel, PowerPoint) for report generation and graphics presentation;
- Knowledgeable about Standards of Health Services Accreditation;
- Proficiency with use of audiovisual equipment;
- Eligible to work in Canada.
Preferred Qualifications
- Master's Degree in a health-related discipline;
- Additional training in quality improvement, project management and patient safety (e.g. Lean Six Sigma, project management certification, patient safety certification, human factors in healthcare);
- Proficient statistical analysis skills;
- Ability to see trends in data and apply problem solving principles;
- Knowledge of patient safety principles;
- Understanding of process improvement methods;
- Experience in delivering education/training within a healthcare environment;
- Proficiency in English and French - oral expression (advanced level) and comprehension (advanced level).
Interested? Apply today!
If you are interested in being part of the team of health-care professionals at The Ottawa Hospital, please submit an online application for Job Opening ID# 106873 on The Ottawa Hospital Careers page.
We thank all those who apply but only those selected for further consideration will be contacted. The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the selection process.
About The Ottawa Hospital
The Ottawa Hospital is one of Canada’s largest learning and research hospitals, with more than 1,100 beds, approximately 12,000 staff members and an annual budget of about $1.2 billion.
Our focus on learning and research helps us develop new and innovative ways to treat patients and improve care. As a multi-campus hospital affiliated with the University of Ottawa, we deliver specialized care to the Eastern Ontario region, but our techniques and research discoveries are adopted around the world. We engage the community at all levels to support our vision for better patient care.
From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges.
L’Hôpital d’Ottawa Inspiré par la recherche. Guidé par la compassion.
L’Hôpital d’Ottawa est l’un des plus importants hôpitaux d’enseignement et de recherche au Canada. Il est doté de plus de 1 100 lits, d’un effectif de quelque 12 000 personnes et d’un budget annuel d’environ 1,2 milliard de dollars.
L’enseignement et la recherche étant au cœur de nos activités, nous possédons les outils qui nous permettent d’innover et d’améliorer les soins aux patients. Affilié à l’Université d’Ottawa, l’Hôpital fournit sur plusieurs campus des soins spécialisés à la population de l’Est de l’Ontario. Cela dit, nos techniques de pointe et les fruits de nos recherches sont adoptés partout dans le monde. Notre vision consiste à améliorer la qualité des soins et nous mobilisons l’appui de toute la collectivité pour mieux y parvenir.
Par la compassion de son personnel et la quête perpétuelle de nouvelles découvertes, L’Hôpital d’Ottawa cherche sans relâche des solutions aux défis les plus complexes en santé.
About the role
Inspired by research and driven by compassion!
The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.
From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges while continually engaging with the community to support our vision for better patient care.
Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.
Position Information
The Specialist 1, Quality is responsible for the strategic planning, analysis, management of work/process flows, and coordination of corporate and regional committee activities to ensure that program strategy and quality/performance indicators are met. This role will support collaborators, facilitate education and compliance, monitor for operational issues, identify gaps in service, and provide recommendations for opportunities to improve methodology and processes in adherence with organizational policies and procedures.
Rotation/Shifts
Days, 8 hour shifts.
*For information purposes only - The Hospital reserves the right to change.
What you will do
- Identifies and reviews incidents related to patient safety in SLS;
- Coordinates, advises, and implements special projects related to quality improvement and patient safety as required;
- Leads and facilitates corporate patient safety initiatives and committees as required;
- Contributes to dissemination of quality and patient safety activities and results through presentation and publication;
- Supports education and training related to quality improvement and patient safety as required;
- Reporting on quality and patient safety indicators to internal and external stakeholders.
Basic Requirements
- Completion of an Undergraduate degree in Health Sciences or a related discipline;
- Three (3) years experience working in a health care environment;
- Completion of quality and patient safety training;
- Knowledge of hospital organization and health care delivery systems;
- Knowledge of clinical care guidelines and best practices;
- Demonstrated previous project management experience;
- Demonstrated previous experience with quality improvement initiatives;
- Knowledge of quality improvement principles and methods;
- Strong understanding of Process Improvement Methods;
- Ability to lead and motivate people to embrace quality improvement philosophy and management;
- Ability to build relationships with key stakeholders;
- Ability to lead and facilitate change;
- Self directed and works independently;
- Strong analytical and critical thinking skills;
- Excellent oral and written communication skills;
- Experience in project planning, implementation, evaluation and reporting;
- Excellent interpersonal skills;
- Excellent organizational, planning, and time management skills, ability to balance multiple priorities;
- Excellent computer skills (Word, Excel, PowerPoint) for report generation and graphics presentation;
- Knowledgeable about Standards of Health Services Accreditation;
- Proficiency with use of audiovisual equipment;
- Eligible to work in Canada.
Preferred Qualifications
- Master's Degree in a health-related discipline;
- Additional training in quality improvement, project management and patient safety (e.g. Lean Six Sigma, project management certification, patient safety certification, human factors in healthcare);
- Proficient statistical analysis skills;
- Ability to see trends in data and apply problem solving principles;
- Knowledge of patient safety principles;
- Understanding of process improvement methods;
- Experience in delivering education/training within a healthcare environment;
- Proficiency in English and French - oral expression (advanced level) and comprehension (advanced level).
Interested? Apply today!
If you are interested in being part of the team of health-care professionals at The Ottawa Hospital, please submit an online application for Job Opening ID# 106873 on The Ottawa Hospital Careers page.
We thank all those who apply but only those selected for further consideration will be contacted. The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the selection process.
About The Ottawa Hospital
The Ottawa Hospital is one of Canada’s largest learning and research hospitals, with more than 1,100 beds, approximately 12,000 staff members and an annual budget of about $1.2 billion.
Our focus on learning and research helps us develop new and innovative ways to treat patients and improve care. As a multi-campus hospital affiliated with the University of Ottawa, we deliver specialized care to the Eastern Ontario region, but our techniques and research discoveries are adopted around the world. We engage the community at all levels to support our vision for better patient care.
From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges.
L’Hôpital d’Ottawa Inspiré par la recherche. Guidé par la compassion.
L’Hôpital d’Ottawa est l’un des plus importants hôpitaux d’enseignement et de recherche au Canada. Il est doté de plus de 1 100 lits, d’un effectif de quelque 12 000 personnes et d’un budget annuel d’environ 1,2 milliard de dollars.
L’enseignement et la recherche étant au cœur de nos activités, nous possédons les outils qui nous permettent d’innover et d’améliorer les soins aux patients. Affilié à l’Université d’Ottawa, l’Hôpital fournit sur plusieurs campus des soins spécialisés à la population de l’Est de l’Ontario. Cela dit, nos techniques de pointe et les fruits de nos recherches sont adoptés partout dans le monde. Notre vision consiste à améliorer la qualité des soins et nous mobilisons l’appui de toute la collectivité pour mieux y parvenir.
Par la compassion de son personnel et la quête perpétuelle de nouvelles découvertes, L’Hôpital d’Ottawa cherche sans relâche des solutions aux défis les plus complexes en santé.