Pour obtenir une traduction en français de l’offre d’emploi suivante, veuillez envoyer un courriel à careers@ontariohealth.ca. Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours. To obtain a French translation of the following job posting, please email careers@ontariohealth.ca. Requests will be addressed within three business days, and the application window will be extended by three business days. At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

• Fully paid medical, dental and vision coverage from your first day
• a health care spending or wellness spending account
• a premium defined benefit pension plan
• three personal days and two float days annually
• three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years
• career development opportunities
• a collaborative values-based team culture
• a wellness program
• a hybrid working model
• participation in Communities of Inclusion

Want to make a difference in your career?  Consider this opportunity.

Ontario Health is looking for a dynamic professional with excellent communication, stakeholder engagement, and project management skills. The ideal candidate is passionate about advancing Person-Centred Care by measuring and reporting on patient and caregiver voices. This role involves gathering and synthesizing diverse perspectives and data into actionable plans.

This is an exciting opportunity to lead the implementation of PRMs that capture caregiver experiences with palliative care, supporting the delivery of high-quality, patient-centred care. You will be an integral member of the PRM team, driving meaningful measurement of health system goals and objectives

Here Is What You Will Be Doing

• Lead the development, planning, implementation, and evaluation of Person Reported Measures (PRMs) within the Population Health and Value Based Systems Portfolio.
• Implement PRMs to capture caregiver experiences with palliative care, supporting high-quality, patient-centred care.
• Provide strategic oversight for person-reported experience and outcome-driven initiatives, stakeholder relationships, performance measurement, quality standards, and best practices.
• Collaborate with the Ontario Palliative Care Network, clinical and health administrative leaders, and external stakeholders (e.g., Ministry of Health, Ontario Health Teams) to drive changes at various levels.
• Develop and implement caregiver experience surveys in Ontario Health Teams (OHTs) and other settings.
• Apply a health equity lens to PRMs through various engagement, implementation, data collection, and analytic strategies.
• Manage engagement activities with health care providers, community members, and caregivers.
• Support system and regional level performance measurement and management using data for improvement and planning.
• Lead PROM/PREM workflow analysis for clinical pathways to encourage standardized and optimized workflows.

Here Is What You Will Need To Be Successful Education and Experience

• An undergraduate degree in public health, health sciences, social science, business/health administration, public policy or a related field is required
• A master’s degree in public health, health sciences, social sciences, business/health administration, public policy or a related field is preferred
• Five+ years of experience, including at least two years working within the healthcare sector and leading/enabling large-scale strategic projects
• Experience working with diverse health system stakeholders, including people within health and social services, health system experts, clinicians, technology vendors, and health care administrators
• Experience with large scale health system implementations
• Experience in survey design and methodology preferred
• Experience in facilitating interviews and focus groups then analyzing qualitative data preferred
• Patient reported measurement experience (PROMs/PREMs) is an asset
• Knowledge of population health management and health equity is preferred
• Experience synthesizing and applying scientific research/evidence to quality improvement and health system design initiatives
• Experience in designing evaluation methodology and tools for data collection is an asset
• Clinical experience is an asset

Knowledge and Skills

• Knowledge of person-centred care principles and PRMs (PREMs/PROMs)
• Knowledge of population health and health equity principles
• An understanding of Ontario’s health care system, including Privacy regulations and relevant legislation is an asset
• Demonstrated ability to successfully execute on multiple large-scale, complex, high-risk projects, ideally within a cross-functional structure
• Knowledge in project management, change management and implementation methodologies and tools. Project Management Professional (PMP) and/or Change Management certification is an asset.
• Familiarity with experience measurement strategies including surveys, interviews, and focus groups
• Develop relationships with key stakeholders to establish trust, credibility, and respect and clearly articulate key messages that resonate across different stakeholder groups and audiences
• Excellent writing skills including the ability to prepare briefing notes, reports, and business presentations
• Excellent oral skills including ability to create and deliver effective presentations and answer questions

Location: Toronto, Ontario (currently hybrid; subject to change)

Employment Type Temporary + (Fixed Term) Full time

Contract Length 12 Month(s)

Salary Band Band 6

External Application Deadline Date August 9, 2025

All applicants must be a resident of Ontario to be considered for roles at Ontario Health. Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities. Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email careers@ontariohealth.ca and a member of the team will connect with you within 48 hours.